Hushmail Avis 

The only. problem was the inability to set a new passcode in case I forgot it.

I have found Hush Mail to be everything I needed in a secure, HIPAA compliant email for my practice. I have felt supported and guided in the set up and using of the platform. Highly recommend!

I find it very difficult to search for emails in folders. It’s tedious to have to search folder by folder instead of having a broad email search function that spans all folders. This has been a massive pain, I can no longer organize emails in folders because of the hassle it creates to find them again.

The fact that emails can’t be combined into threads (like every other major email platform) is a huge inconvenience. I frequently miss replies in threads with multiple recipients. Overall, the email service is bare bones and lacks so many features. The price, in no way, reflects the quality of the service.

I was disappointed with the flakey customer service I received when first setting up my clinical hushmail and things have not improved. I regret paying the annual fee rather than monthly. And to top it off, shortly after I paid the full annual fee, a Black Friday deal was announced for new customers. Savings I didn’t get to take advantage of.

It would be great if the app on my phone integrated with the website version of hushmail so I don't have to read emails more than once to get them to be marked as read.

I have enjoyed the assistance with creation of forms and ability to apply my domain name.

Easy to get started. Responsive support from staff - at no cost to me. But it was hard for me to figure out how to create new forms. I had to pay $25 to one of your staff for a form. He did just fine but I want to be independent, I wanted to copy my PDF from my hard drive onto the form builder or template. It took me a long time to get it right with just one form. Wish it were more intuitive or easy.

Happy to know you are encrypted and you let me know on my personal email there is something in this email

I still have a lot to learn about it, but so far I like the comfort of knowing I can have encryption.

This is a good service. I have not used it a lot yet but the company has been very responsive.

Hushmail service is working for me and i'm enjoying!
Thank you so much for you wonderful services.

I have had no problems with hushmail except I was unable to see an attached document. The sender decided to send the email to a different email account. That only happened once. I certainly hope it doesn't happen again. Otherwise, it's been great.

Hushmail is a great company with excellent service. They genuinely want to please their customers. I am so glad I chose this impressive business.

I love how easy it is to encrypt emails. I will admit it would be nice to be able to color code and flag emails.

To date I have been pleased with my use of Hushmail.

Easy to set up and use. Affordable with a plan that works for my needs.

The customer service that goes alongside the software is superb. I recommend this software if you are professional looking for a quality HIPPA compliant platform.

Everyone I spoke with as I was getting set up to use Hushmail was friendly, kind, and knowledgeable. The mail platform is easy to navigate. I feel very confident that I can reach out in the future with questions and/or to continue my own learning about Hushmail.