Ordered wrong size wallpaper, instantly emailed and called. Order still shipped! I’m talking notified the company within a minute of wrong order placed and still received item. Customer Service is a j... Voir plus
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This company has horrible customer service and shopping standards. Took over a month to even hear when our table would be delivered and it arrived broken. Filed a claim and received a “sorry about you... Voir plus
L'entreprise a répondu
Horrible company, horrible business practices. Of course they inform you that the trust pilot reviews are not reliable. Run away from purchasing anything from this company. They DO not care about prov... Voir plus
This company needs some much needed coaching on what customer service should sound like. Customer service agent had attitude and kept talking over me on top of putting me on hold 3x's to get advice??... Voir plus
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À propos de l'entreprise
Informations provenant de diverses sources externes
Interior HomeScapes offers unique home decor, home furnishings, furniture and accessories online. Visit our online store to order your home decor today.
Coordonnées de contact
1440 Dutch Valley Place Northeast, 30324, Atlanta, Etats-Unis
- 888-285-3211
- support@interiorhomescapes.com
- www.interiorhomescapes.com
1,4
Mauvais
101 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
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Helpful associate
Helpful associate. Ordered product and she asked all the good questions. Looking forward to my delivery by the end of year.
19 novembre 2018
Avis spontané
Réponse de Interior HomeScapes
Thank you for your review!
So glad to find the lamps I’ve been…
So glad to find the lamps I’ve been looking for! So quick and easy!!
16 novembre 2018
Avis spontané
Chris is awesome!
Chris is awesome and the selection is broad. Would have given five stars but for the clunky website. It could be sleeker.
16 novembre 2018
Avis spontané
Réponse de Interior HomeScapes
Hi Cydnee, Thank you for your review. We are always making changes so if there is a feature that you found clunky feel free to email support@interiorhomescapes.com and they will pass it along to IT. If you need anything else feel free to email us or give us a call at 888.285.3211.
No one picks up the phone to even take…
No one picks up the phone to even take your order
16 novembre 2018
Avis spontané
Réponse de Interior HomeScapes
Hi Jyoti, Thanks for your review and sorry we missed your call. Our customer service department is available Monday through Friday from 10am - 6pm EST. If for some reason you get the customer service voice message it is because all representative are currently working with other customers. If you leave a message someone will get right back with you or you can send us an email to support@interiorhomescapes.com and we are always happy to assist.
So far so good
So far so good. The person I spoke was very professional and helpful. I have receives a few emails ( which I appreciate). The item is back ordered but hopeful it will arrive week of 11/20. To me, communication is key. I like being informed as to the status. Thus far, as I stated, this has been the case.
15 novembre 2018
Avis spontané
Delivery signatures impractical on low value, low volume orders
It is not disclosed at check out that signature is required for delivery. I am in and out throughout the day on client appointments so will likely miss the delivery. I appreciate the positive intent of protection for high volume, high dollar orders; but, for a single low value order it’s impractical.
14 novembre 2018
Avis spontané
Réponse de Interior HomeScapes
Hi Jeff, Thank you for your review. We ship items FedEx Home Delivery with signature required to ensure that items make it to the customer and FedEx does not leave them at the wrong location. With Home Delivery, FedEx leaves a slip on your door if you are not available, which can be signed and then they will leave the item the next day when they come by. Home Delivery also includes them attempting the delivery on Saturday as well. If you have any trouble with a delivery however you can give us a call at 888.285.3211 or email support@interiorhomescapes.com and we are happy to assist.
Read the fine print
I ordered products. They were shipped white glove. Evidently that means they are not returnable. READ CAREFULLY. What showed up was cheap looking and didn’t look like the picture - cushion was cream and not white. The gray wood looked ridiculous. Now they have a whole lot of my money and I’m left super disappointed.
29 octobre 2018
Avis spontané
Réponse de Interior HomeScapes
Hi Alison, Thank you for your review and we are sorry the counter stools you ordered did not work out for you kitchen. It looks like you have already spoken with our returns department about your order via email. Large expensive items like the counter stools you ordered are shipped via freight and delivered white glove free of charge as a courtesy to ensure the item arrives to you in perfect condition and not dumped at your front. With white glove deliveries the delivery is scheduled, the item unpacked and brought into your room of choice, and then the delivery agent takes away any crates, pallets, or large boxes that the item shipped in so you don't have to deal with them. Unfortunately, because there is no packaging material to return the item and the likelihood the item would get damaged on the return shipping if not packaged properly, we do not offer returns on them. We encourage customers to give us a call at 888.285.3211 or send us an email at any point if they have questions as to whether an item is returnable or not our check out the Returns Policy on our website which there is a link to at the bottom of every page. If you have any additional questions feel free to reach out to us directly.
The ordering process was very easy and…
The ordering process was very easy and user friendly. At this point, I can’t review anything more, as I just placed the order and am awaiting receipt of the order.
27 octobre 2018
Avis spontané
Beautiful products
Beautiful products, free shipping, 10% discount on first order - who could ask for me?
19 octobre 2018
Avis spontané
Other than product is out of stock now…
Other than product is out of stock now when I ordered it was in stock
18 octobre 2018
Avis spontané
The first arrangement arrived with the…
The first arrangement arrived with the vase broken. I called and a replacement was promptly sent! I love my arrangement!
10 octobre 2018
Avis spontané
The candle color I thought would be a…
The candle color I thought would be a whiter white.
27 septembre 2018
Avis spontané
Réponse de Interior HomeScapes
Hi Cynthia, Thank you for your review. We do accept returns on the Global Views candles. if the color doesn't work for you, you can email our returns department, returns@interiorhomescapes.com and request a return authorization. If you have any additional questions feel free to email support@interiorhomescapes.com or give us a call at 888.285.3211.
Excellent service and great production…
Excellent service and great production selection!
22 septembre 2018
Avis spontané
Item no longer available.
The item I ordered was no longer available as it was discontinued by the manufacturer. Customer service was great in that I received a phone call to that effect the day after my order. Very happy from that perspective. I would have given 5 stars except for the fact that the item was still on the website.
21 septembre 2018
Avis spontané
Very fast shipping
Very fast shipping. Extremely well packed. Love my items.
20 septembre 2018
Avis spontané
Great Products & Service
Products were of good quality and exactly what we were expecting. Packaging was fabulous; notification of delivery status was great and delivery was fast. We couldn't be happier with this company or the products we purchased.
10 septembre 2018
Avis spontané
easy check out
I ordered night tables online. Price was great and shipping was free! Very easy and quick!
8 septembre 2018
Avis spontané
Order immediately canceled
My order was immediately canceled after it was placed.
2 septembre 2018
Avis spontané
Réponse de Interior HomeScapes
Hi Patrick, Thanks for your review. It looks like the vase that you ordered had unfortunately been discontinued by Global Views which were work directly with so we are sorry about that. It looks like a member of our customer service department called you via phone right after the order was placed and we also emailed you a coupon for 10% if there was another item that worked just as well for you. If you would like to check stock an item or have any questions feel free to email support@interiorhomescapes.com or give us a call at 888.285.3211.
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