John Clark Motor Group Avis 

13 900
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The main advantage here is the product. BYD make excellent vehicles at really affordable prices. The range of vehicles is also good and the fact that many are all electric is a great bonus in times wh... Voir plus

Noté 2 sur 5 étoiles

Felt it was more about monthly sales targets than my purchasing a new car. A lot of info online which could/should have been gone over in person but was not offered. Felt pressured into getting the... Voir plus

Noté 5 sur 5 étoiles

I have purchased from John Clark Audi several times over the years and have always received the best of service from Callum and the guys in used cars. This time I dealt with Warren and Craig who gave... Voir plus

Noté 5 sur 5 étoiles

Firstly, Kabir and Chris made the whole transaction incredibly smooth and stress-free for us. The service we received from them was truly second to none! Kabir took the time to listen to exactly what... Voir plus

À propos de l'entreprise

  1. Concessionnaire automobile
  2. aussi dans
  3. Centre de contrôle technique
  4. Concessionnaire de motos
  5. Garage automobile
  6. Prestataire de transport automobile privé
  7. Vendeur de voitures d'occasion

Écrit par l'entreprise

John Clark Motor Group is one of Scotland’s largest family-owned automotive dealer groups, with over 50 years of experience in the motor industry. Founded by our Chairman, John Clark, the business has grown into a network of over 60 sites across Scotland, employing more than 1,300 people. We represent 21 leading automotive brands and offer an extensive range of new and used cars, vans and motorcycles, alongside manufacturer-approved servicing, parts, accident repair centres and bodyshops. Hawco Group is now part of John Clark Motor Group, further strengthening our presence across the north of Scotland. Our dealerships and facilities are located across Inverness, Elgin, Peterhead, Aberdeen, Perth, Dundee, Edinburgh, Stirling, Dunfermline, Kirkcaldy and surrounding areas, allowing us to support customers nationwide. We believe our relationship with customers goes far beyond the initial purchase. Delivering on our promises, acting with transparency and providing an exceptional experience at every stage of ownership is at the heart of everything we do.

John Clark Motor Group

Écrit par l'entreprise

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Coordonnées de contact


4,6

Excellent

TrustScore 4.5 sur 5

14 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(13 900)

1 992 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

10/10 experience

I had the best experience buying my Volkswagen i.d.3. A great friendly atmosphere in the John Clark Volkswagen Dundee location. Liam explained everything thoroughly during the process. He had mega patience and was immediately on hand when I phoned afterwards asking him to remind me about some of the details as they hadn't gone in first time around - there was a lot to remember! Thank you Liam.

26 septembre 2026
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Réponse de John Clark Motor Group

Thank you for taking the time to leave us your feedback Christine! We're pleased to hear that you had the best experience buying your car at our John Clark Volkswagen Dundee location. We will pass your kind words on to Liam and we're glad he was able to provide you with the support and reliability you needed throughout the process.

Lesley

Noté 5 sur 5 étoiles

Mike Murray first spoke with us a few…

Mike Murray first spoke with us a few months ago and was very helpful in discussing the new Q3. So when we came to buy, we asked for Mike again. He has been great in being attentive and knowledgable with the new car and facilitating the trade in so would recommend others to ask for him.

25 septembre 2026
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Réponse de John Clark Motor Group

Thank you for taking the time to leave us your feedback Kevin. We're pleased to hear that Mike provided you with attentive and knowledgeable support during your purchase of the new Q3. Your recommendation means a lot to us, and we look forward to serving you again in the future!

Lesley

Noté 5 sur 5 étoiles

Had a great experience buying my car…

Had a great experience buying my car from BMW. Robbie was friendly, professional, and really helpful throughout the whole process. He made everything straightforward and stress-free, kept me informed, and provided excellent customer service from start to finish. Really happy with the car and the overall experience.

28 septembre 2026
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Réponse de John Clark Motor Group

Thank you Ryan! we appreciate you taking the time to leave us your feedback. We're pleased to hear that Robbie provided you with friendly, professional, and trustworthy support throughout your car buying experience. Your satisfaction is our priority, and we look forward to serving you again in the future!

Lesley

Noté 5 sur 5 étoiles

Grant Robertson is a first class…

Grant Robertson is a first class salesman. He was professional, showed great knowledge and provided me with a first class customer service.

28 septembre 2026
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Réponse de John Clark Motor Group

Thank you Mark for your kind feedback about Grant Robertson. We're pleased to hear that his professionalism and knowledge provided you with first-class customer service. Your experience reflects our commitment to support and reliability and we look forward to serving you again soon!

Lesley

Noté 5 sur 5 étoiles

The service was very friendly

The service was very friendly and everything was explained in a clear understandable way.

28 septembre 2026
Avis spontané
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Réponse de John Clark Motor Group

Good afternoon Doug, thank you for taking the time to leave us a five star review! We're glad to hear that you had a positive experience. Kind regards, Lisa

Noté 5 sur 5 étoiles

Lovely salesman was very helpful in…

Lovely salesman was very helpful in explaining the process, and getting the best deal within my budget, will be back when getting a new car again and will look for James.

28 septembre 2026
Avis spontané
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Réponse de John Clark Motor Group

Good afternoon Amanda, thank you so much for taking the time to leave us a five star review. We will be sure to pass your kind comments along to James. Kind regards, Lisa

Noté 5 sur 5 étoiles

Defender 90 hardtop

This was the first time using this garage to buy my defender 90 hardtop. I must say the service i got from first calling to driving out the forecourt was superb. I enquired about the vehicle and they had it sitting waiting on me arriving. The test drive was very good. The route taken let me test the car in the right enviroment.

A special thank you has to go out to Ryan Gibson my sales executive and Mhari Brotherston my after sale rep. The two of these people clearly no the the vehicles inside out. They arranged everything with ease. They arranged to pick me up from the train station.

1st class service. I will be back in the future.

23 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

I had a great experience with Daniel…

I had a great experience with Daniel Moates, being new in Aberdeen; i was grateful for his patience and guidance through the entire process.

27 septembre 2026
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Réponse de John Clark Motor Group

Thank you Samuel for your wonderful feedback! We're pleased to hear that Daniel provided you with the patience and guidance you needed as you settled into Aberdeen. Your experience reflects our commitment to our customers and we look forward to supporting you again in the future!

Lesley

Noté 5 sur 5 étoiles

Sales staff at St Andrew's branch were…

Sales staff at St Andrew's branch were knowledgable and take the time to get to know their customers.

24 septembre 2026
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Réponse de John Clark Motor Group

Thank you for taking the time to leave us your feedback Moira! We're pleased to hear that our sales staff at the St Andrew's branch were knowledgeable and took the time to get to know you!

Lesley

Noté 5 sur 5 étoiles

Lee was excellent

Lee was excellent, great communication and knowlegable. During the process Glenn was very helpful, keeping in contact and always helpful.

27 septembre 2026
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Réponse de John Clark Motor Group

Thank you for leaving your feedback Arthur! We're happy to hear that Lee provided excellent service with great communication and that Glenn was so helpful throughout the process. We wish you well with your new car and we look forward to serving you again in the future!

Lesley

Noté 5 sur 5 étoiles

Easy and quick process of

Easy and quick process of
Buying car start to finish
Any questions also
Explained and answerd
To me

17 septembre 2026
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Réponse de John Clark Motor Group

Thank you John! We appreciate you taking the time to leave your feedback. We're happy to hear that you found the process of buying a car easy and quick, and that our team was able to provide you with the support and answers you needed. Your feedback inspires us to continue delivering reliable service and we look forward to welcoming you back in the future!

Lesley

Noté 5 sur 5 étoiles

Straight forward purchase

Straight forward purchase. Friendly and open discussions around purchase terms and extras.
Price to exchange vehicles was as expected.

27 septembre 2026
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Réponse de John Clark Motor Group

Thank you Mr Harrison! we appreciate you taking the time to leave us your review. We're pleased to hear that your purchase experience was straightforward and that our team provided friendly and open discussions about the terms and extras. Your trust in our reliable service means a lot to us, and we look forward to supporting you again in the future!

Regards,
Lesley

Noté 5 sur 5 étoiles

Salesman was very helpful

Salesman was very helpful

24 septembre 2026
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Réponse de John Clark Motor Group

Thank you Daniel! We're appreciate you taking the time to leave us your feedback and we are happy to hear that our salesman was very helpful and provided you with the support you needed!

Lesley

Noté 5 sur 5 étoiles

Impeccable Service from Jack at BYD Aberdeen

⭐⭐⭐⭐⭐

I’ve just purchased my first BYD car, a Dolphin G, and I couldn’t be happier with both the car and the service I received from John Clark BYD Aberdeen.

Jack Edmonstone handled my initial enquiry all the way through the sale and car handover. The service from start to finish was efficient, clear and impeccable.

Jack is incredibly knowledgeable about the cars available and took the time to understand my requirements, helping me identify the right make and model for my specific needs. Nothing ever felt rushed or pressured, and he was always happy to answer my questions and explain everything clearly.

The Dolphin G is a really great car, and I’m delighted with my purchase. But I would highly, highly recommend getting in touch with Jack if you’re considering a BYD. His service was impeccable, and his knowledge and professionalism really stood out.

A fantastic experience from start to finish — thank you, Jack!

24 septembre 2026
Avis spontané
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Réponse de John Clark Motor Group

Thank you Louise for leaving us your review! We're pleased to hear that you are delighted with your Dolphin G and that Jack provided you with such a positive service. Your kind words about his knowledge and support truly reflect our commitment to reliability and quality, and we look forward to assisting you again in the future!

Lesley

Noté 5 sur 5 étoiles

Great customer service from Valerie who…

Great customer service from Valerie who gave up her day off to personally see our car sale through. So nice to be valued.

25 septembre 2026
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Réponse de John Clark Motor Group

Thank you for your taking the time to leave us your review! We're pleased to hear about the great customer service you received from Valerie. We look forward to supporting you again in the future!

Lesley

Noté 5 sur 5 étoiles

Helpful sales personnel

Paul our salesman was very helpful and knowledgeable at all times and made things as easy as possible for us. The manager, whose name I’m afraid I’ve forgotten, was also friendly and efficient.

24 septembre 2026
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Réponse de John Clark Motor Group

Thank you Howard! We appreciate you taking the time to leave us your review. We're pleased to hear that Paul provided you with helpful and knowledgeable service, making your experience as easy as possible. Your kind words will be shared with our team, and we look forward to welcoming you back for more quality support in the future!

Lesley

Noté 5 sur 5 étoiles

Car salesman Jackie Chan was very…

Car salesman Jackie Chan was very helpful and patient with us.
He kept us informed about the progress of receiving the car and when it should be delivered.

24 septembre 2026
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Réponse de John Clark Motor Group

Thank you for taking the time to leave us your feedback! We're pleased to hear that Jackie Chan provided you with helpful and patient support throughout the process. Your satisfaction is our priority, and we look forward to serving you again with the same level of quality and reliability!

Lesley

Noté 5 sur 5 étoiles

Great service from salesman Grant…

Great service from salesman Grant Robertson helpful and knowledgeable .

19 septembre 2026
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Réponse de John Clark Motor Group

Thank you Gaynor! We appreciate you taking the time to leave us your review. We're pleased to hear that you received great service from Grant Robertson and found him helpful and knowledgeable. Your feedback is invaluable to us and we look forward to welcoming you back soon!

Lesley

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