Overall experience was very good. Robbie Norrie gave clear information of what my offer would be, gave me time to think over without feeling pressured. After we agreed on the sale Robbie was great a... Voir plus
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Lisez les avis des autres
The main advantage here is the product. BYD make excellent vehicles at really affordable prices. The range of vehicles is also good and the fact that many are all electric is a great bonus in times wh... Voir plus
Greatexperince buying the car salesman was realy helpful.My real issue was the car wasnt as clean as expected , valeting was a bit poor . Inside door checks not clean and windows could have come up b... Voir plus
I have purchased from John Clark Audi several times over the years and have always received the best of service from Callum and the guys in used cars. This time I dealt with Warren and Craig who gave... Voir plus
À propos de l'entreprise
- Concessionnaire automobile
- aussi dans
- Centre de contrôle technique
- Concessionnaire de motos
- Garage automobile
- Prestataire de transport automobile privé
- Vendeur de voitures d'occasion
Écrit par l'entreprise
John Clark Motor Group is one of Scotland’s largest family-owned automotive dealer groups, with over 50 years of experience in the motor industry. Founded by our Chairman, John Clark, the business has grown into a network of over 60 sites across Scotland, employing more than 1,300 people. We represent 21 leading automotive brands and offer an extensive range of new and used cars, vans and motorcycles, alongside manufacturer-approved servicing, parts, accident repair centres and bodyshops. Hawco Group is now part of John Clark Motor Group, further strengthening our presence across the north of Scotland. Our dealerships and facilities are located across Inverness, Elgin, Peterhead, Aberdeen, Perth, Dundee, Edinburgh, Stirling, Dunfermline, Kirkcaldy and surrounding areas, allowing us to support customers nationwide. We believe our relationship with customers goes far beyond the initial purchase. Delivering on our promises, acting with transparency and providing an exceptional experience at every stage of ownership is at the heart of everything we do.
John Clark Motor Group
Écrit par l'entreprise
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
Coordonnées de contact
Greenwell Road, AB12 3AX, Aberdeen, Royaume-Uni
- 01224407407
- jcmg@john-clark.co.uk
- www.john-clark.co.uk
4,6
Excellent
14 k avis
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Impeccable Service from Jack at BYD Aberdeen
⭐⭐⭐⭐⭐
I’ve just purchased my first BYD car, a Dolphin G, and I couldn’t be happier with both the car and the service I received from John Clark BYD Aberdeen.
Jack Edmonstone handled my initial enquiry all the way through the sale and car handover. The service from start to finish was efficient, clear and impeccable.
Jack is incredibly knowledgeable about the cars available and took the time to understand my requirements, helping me identify the right make and model for my specific needs. Nothing ever felt rushed or pressured, and he was always happy to answer my questions and explain everything clearly.
The Dolphin G is a really great car, and I’m delighted with my purchase. But I would highly, highly recommend getting in touch with Jack if you’re considering a BYD. His service was impeccable, and his knowledge and professionalism really stood out.
A fantastic experience from start to finish — thank you, Jack!
24 septembre 2026
Avis spontané
Réponse de John Clark Motor Group
Thank you Louise for leaving us your review! We're pleased to hear that you are delighted with your Dolphin G and that Jack provided you with such a positive service. Your kind words about his knowledge and support truly reflect our commitment to reliability and quality, and we look forward to assisting you again in the future!
Lesley
Great customer service from Valerie who…
Great customer service from Valerie who gave up her day off to personally see our car sale through. So nice to be valued.
25 septembre 2026
Réponse de John Clark Motor Group
Thank you for your taking the time to leave us your review! We're pleased to hear about the great customer service you received from Valerie. We look forward to supporting you again in the future!
Lesley
Helpful sales personnel
Paul our salesman was very helpful and knowledgeable at all times and made things as easy as possible for us. The manager, whose name I’m afraid I’ve forgotten, was also friendly and efficient.
24 septembre 2026
Réponse de John Clark Motor Group
Thank you Howard! We appreciate you taking the time to leave us your review. We're pleased to hear that Paul provided you with helpful and knowledgeable service, making your experience as easy as possible. Your kind words will be shared with our team, and we look forward to welcoming you back for more quality support in the future!
Lesley
Car salesman Jackie Chan was very…
Car salesman Jackie Chan was very helpful and patient with us.
He kept us informed about the progress of receiving the car and when it should be delivered.
24 septembre 2026
Réponse de John Clark Motor Group
Thank you for taking the time to leave us your feedback! We're pleased to hear that Jackie Chan provided you with helpful and patient support throughout the process. Your satisfaction is our priority, and we look forward to serving you again with the same level of quality and reliability!
Lesley
Great service from salesman Grant…
Great service from salesman Grant Robertson helpful and knowledgeable .
19 septembre 2026
Réponse de John Clark Motor Group
Thank you Gaynor! We appreciate you taking the time to leave us your review. We're pleased to hear that you received great service from Grant Robertson and found him helpful and knowledgeable. Your feedback is invaluable to us and we look forward to welcoming you back soon!
Lesley
Staff were very professional and made the whole experience of buying a new car very easy. James was very helpful and kept in touch with us throughout
Staff were very professional and made the whole experience of buying a new car very easy. James was very helpful and kept in touch with us throughout.
17 septembre 2026
Avis spontané
Réponse de John Clark Motor Group
Thank you Calum! we appreciate you taking the time to leave us your review! We're happy to hear that our staff were professional and made your car buying experience easy. Your kind words about James will be shared with him and the team! We look forward to supporting you again in the future!
Lesley
Excellent service and experience at dacia
Mathew from Dacia Aberdeen was very helpful and pleasant. We had an amazing experience in store and our vehicle is exactly what we need
Aftercare is also great and would like o say thank you for making this enjoyable. Would definitely recommend them to others.
26 septembre 2026
Avis spontané
Réponse de John Clark Motor Group
Thank you Bruce! we really appreciate you taking the time to leave us your review! We're happy to hear that Mathew provided you with helpful and pleasant service and that your vehicle is exactly what you need. Your recommendation means a lot to us, and we look forward to supporting you again in the future!
Lesley
Staff wee helpful and gave me lots of…
Staff wee helpful and gave me lots of option for switching over to my new car
19 septembre 2026
Réponse de John Clark Motor Group
Thanks Helen! we appreciate you taking the time to leave us your feedback and we are pleased you received a positive experience
Lesley
VW event
VIP event, good service
Was told repeatedly that the new car would come with a full tank of fuel. It ultimately came with 1/8 tank.
Disappointing to see this with a 35k purchase and left a bad taste.
19 septembre 2026
Absolutely outstanding service here!
Absolutely outstanding service here! Professional and very helpful throughout! The vehicle was exactly as described and I was extremely pleased with the technical knowledge and customer service from Harry Jackson throughout and after the transaction! Everyone was welcoming and helpful! Communication with John Clark Dundee was excellent from the offset. A highly reliable and efficient service. A great buying experience. Thank you Harry for making it so easy! Probably the best experience I’ve had buying a car! Definitely recommend this dealer! Cheers!
23 septembre 2026
Réponse de John Clark Motor Group
Thank you Roddy! we appreciate you taking the time to leave us your review. We're pleased to hear that you found our service to be professional and helpful, and that Harry's technical knowledge made your buying experience so easy. Your recommendation means a lot to us, and we look forward to welcoming you back in the future!
Lesley
David was great and informative all the…
David was great and informative all the way from the test drive to picking up the car!
19 septembre 2026
Réponse de John Clark Motor Group
Thank you for taking the time to leave us your feedback! We're pleased to hear that David provided great and informative support throughout your experience, from the test drive to picking up your car. We appreciate your trust in us and look forward to serving you again!
Lesley
Réponse de John Clark Motor Group
Thank you for taking the time to leave us your feedback after your experience at Mini! We are pleased to hear you had a positive experience and we look forward to assisting you in the future
Lesley
Cameron was a pleasure to deal with…
Cameron was a pleasure to deal with from start to finish
12 septembre 2026
Avis spontané
Réponse de John Clark Motor Group
Thank you for taking the time to leave us your review Jason! We're pleased to hear that Cameron was a pleasure to deal with from start to finish. Your trust means a great deal to us and we look forward to supporting you again soon!
Lesley
Well-trained staff
Andrew Stewart was polite and professional throughout the whole process of choosing and purchasing a VW Approved Polo for my wife.
12 septembre 2026
Avis spontané
Réponse de John Clark Motor Group
Thank you, Adesola! we really appreciate you taking the time to leave us your review! We're pleased to hear that you found it amazing to have a deal. Your feedback inspires us to continue providing reliable and quality service to all our customers!
Lesley
Great experience at John Clark…
I had a great experience at John Clark BYD, Aberdeen.
The salesman Jack was very informative on the different BYD models which helped me decide what model was best suited for myself.
Rohan was also very helpful with the deal.
I have been driving the car for around a month now and I love it.
28 août 2026
Avis spontané
Réponse de John Clark Motor Group
Thank you for your wonderful review, Mark! We're pleased to hear that you had a great experience at John Clark BYD and that Jack and Rohan provided you with the support and information you needed to choose the right model. Enjoy driving your new car, and we look forward to welcoming you back in the future!
Lesley
Ciaran was a great help throughout the…
Ciaran was a great help throughout the car buying journey. Couldn’t have been more accommodating and provided alternative options to issues encountered with ID problem and car delivery. Thank you so much.
25 septembre 2026
Réponse de John Clark Motor Group
Thank you Ian! we appreciate you taking the time to leave us your review. We're pleased to hear that Ciaran provided great support and was accommodating during your car buying journey. Your feedback inspires our team to continue delivering reliable service and we look forward to assisting you again in the future!
Lesley
John Clark. Great Car Buying Experience
John Clark on both occasions, my last purchase in 2023 and again my recent purchase September 2026 excelled in providing a great service from Sales to Handing over of the vehicle.
Followed by a follow up call within 48 hours which was much appreciated.
23 septembre 2026
Réponse de John Clark Motor Group
Allan, thank you for your feedback! We're pleased to hear that we excelled in providing you with great service during both your purchases and that you appreciated the follow-up call. Your trust in our approach means a lot to us, and we look forward to supporting you again in the future!
Lesley
Excellent service from start to finish…
Excellent service from start to finish , everything was extremely well explained and made it very easy for purchasing a new car
18 septembre 2026
Réponse de John Clark Motor Group
Thank you Andrew! for taking the time to leave us your feedback! We're happy to hear that you experienced excellent service from start to finish and that everything was well explained, making your car purchasing process easy. We look forward to supporting you again in the future!
Lesley
Ripping people off all day
Ripping people off all day and when you submit a complaint you only get a narcissistic sorry you feel that way response. Well I'll be going to head office next week when I have time to write my letter and then the ombudsman if I still don't get an appropriate response. And if I get an apology following this review it's too late now.
18 septembre 2026
Avis spontané
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