John Clark Motor Group Avis 

13 909
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Overall experience was very good. Robbie Norrie gave clear information of what my offer would be, gave me time to think over without feeling pressured. After we agreed on the sale Robbie was great a... Voir plus

Noté 5 sur 5 étoiles

The main advantage here is the product. BYD make excellent vehicles at really affordable prices. The range of vehicles is also good and the fact that many are all electric is a great bonus in times wh... Voir plus

Noté 5 sur 5 étoiles

Greatexperince buying the car salesman was realy helpful.My real issue was the car wasnt as clean as expected , valeting was a bit poor . Inside door checks not clean and windows could have come up b... Voir plus

Noté 5 sur 5 étoiles

I have purchased from John Clark Audi several times over the years and have always received the best of service from Callum and the guys in used cars. This time I dealt with Warren and Craig who gave... Voir plus

À propos de l'entreprise

  1. Concessionnaire automobile
  2. aussi dans
  3. Centre de contrôle technique
  4. Concessionnaire de motos
  5. Garage automobile
  6. Prestataire de transport automobile privé
  7. Vendeur de voitures d'occasion

Écrit par l'entreprise

John Clark Motor Group is one of Scotland’s largest family-owned automotive dealer groups, with over 50 years of experience in the motor industry. Founded by our Chairman, John Clark, the business has grown into a network of over 60 sites across Scotland, employing more than 1,300 people. We represent 21 leading automotive brands and offer an extensive range of new and used cars, vans and motorcycles, alongside manufacturer-approved servicing, parts, accident repair centres and bodyshops. Hawco Group is now part of John Clark Motor Group, further strengthening our presence across the north of Scotland. Our dealerships and facilities are located across Inverness, Elgin, Peterhead, Aberdeen, Perth, Dundee, Edinburgh, Stirling, Dunfermline, Kirkcaldy and surrounding areas, allowing us to support customers nationwide. We believe our relationship with customers goes far beyond the initial purchase. Delivering on our promises, acting with transparency and providing an exceptional experience at every stage of ownership is at the heart of everything we do.

John Clark Motor Group

Écrit par l'entreprise

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Coordonnées de contact


4,6

Excellent

TrustScore 4.5 sur 5

14 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(13 909)

1 998 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great experience at John Clark…

I had a great experience at John Clark BYD, Aberdeen.
The salesman Jack was very informative on the different BYD models which helped me decide what model was best suited for myself.
Rohan was also very helpful with the deal.
I have been driving the car for around a month now and I love it.

28 août 2026
Avis spontané
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Réponse de John Clark Motor Group

Thank you for your wonderful review, Mark! We're pleased to hear that you had a great experience at John Clark BYD and that Jack and Rohan provided you with the support and information you needed to choose the right model. Enjoy driving your new car, and we look forward to welcoming you back in the future!

Lesley

Noté 5 sur 5 étoiles

Ciaran was a great help throughout the…

Ciaran was a great help throughout the car buying journey. Couldn’t have been more accommodating and provided alternative options to issues encountered with ID problem and car delivery. Thank you so much.

25 septembre 2026
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Réponse de John Clark Motor Group

Thank you Ian! we appreciate you taking the time to leave us your review. We're pleased to hear that Ciaran provided great support and was accommodating during your car buying journey. Your feedback inspires our team to continue delivering reliable service and we look forward to assisting you again in the future!

Lesley

Noté 5 sur 5 étoiles

John Clark. Great Car Buying Experience

John Clark on both occasions, my last purchase in 2023 and again my recent purchase September 2026 excelled in providing a great service from Sales to Handing over of the vehicle.
Followed by a follow up call within 48 hours which was much appreciated.

23 septembre 2026
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Réponse de John Clark Motor Group

Allan, thank you for your feedback! We're pleased to hear that we excelled in providing you with great service during both your purchases and that you appreciated the follow-up call. Your trust in our approach means a lot to us, and we look forward to supporting you again in the future!

Lesley

Noté 5 sur 5 étoiles

Excellent service from start to finish…

Excellent service from start to finish , everything was extremely well explained and made it very easy for purchasing a new car

18 septembre 2026
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Réponse de John Clark Motor Group

Thank you Andrew! for taking the time to leave us your feedback! We're happy to hear that you experienced excellent service from start to finish and that everything was well explained, making your car purchasing process easy. We look forward to supporting you again in the future!

Lesley

Noté 1 sur 5 étoiles

Ripping people off all day

Ripping people off all day and when you submit a complaint you only get a narcissistic sorry you feel that way response. Well I'll be going to head office next week when I have time to write my letter and then the ombudsman if I still don't get an appropriate response. And if I get an apology following this review it's too late now.

18 septembre 2026
Avis spontané
Noté 4 sur 5 étoiles

Was happy with the way buying the car…

Was happy with the way buying the car was handled nothing was a problem was a bit disappointed that the car had not been cleaned to a higher standard for picking up inside carpets little dirty outside inside the alloy wheels hadn’t even been tried to be cleaned

17 septembre 2026
Noté 5 sur 5 étoiles

Excellent customer service.

Excellent customer service.

24 septembre 2026
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Réponse de John Clark Motor Group

Thank you for your kind words about our excellent customer service. We strive to provide reliable and trustworthy support, and it's wonderful to hear that you had a positive experience. We look forward to welcoming you back soon to continue delivering the quality service you deserve!

Lesley

Noté 5 sur 5 étoiles

Excellent service

Val the sales person

22 septembre 2026
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Réponse de John Clark Motor Group

Thank you for taking the time to leave us your review. We're pleased to hear that Val provided you with such excellent service. Your feedback inspires our team to continue delivering reliable service and we look forward to welcoming you back soon!

Lesley

Noté 5 sur 5 étoiles

Very friendly and helpful staff

Very friendly and helpful staff

24 septembre 2026
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Réponse de John Clark Motor Group

Thank you Lorraine for your feedback! We're pleased to hear that you found our staff very friendly and helpful. Your kind words will be shared with the team as we continue to strive for high quality service and support.

Lesley

Noté 5 sur 5 étoiles
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Réponse de John Clark Motor Group

Thank you for taking the time to leave us your feedback Jim! we are very pleased to hear you experienced a smooth and efficient handover and we wish you all the best with your new car

Lesley

Noté 5 sur 5 étoiles

helpful and friendly…

Paul was extremely helpful and friendly with the entire purchase and handover process.

24 septembre 2026
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Réponse de John Clark Motor Group

Thank you for your review! We're pleased to hear that Paul provided you with helpful and friendly service during your purchase and handover process. Your feedback is invaluable to us and reinforces our commitment to delivering reliable support!

Lesley

Noté 5 sur 5 étoiles

the politeness of your staff and there…

the politeness of your staff and there willingness to help and customer service

23 septembre 2026
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Réponse de John Clark Motor Group

Thank you James for taking the time to leave us your review. We're pleased to hear that you appreciated the politeness and willingness to help from our staff, as we strive to provide positive service with honesty and reliability. We look forward to welcoming you back soon for another quality experience!

Lesley

Noté 5 sur 5 étoiles

Lee was extremely helpful to me

Lee was extremely helpful to me . Very understanding of my situation and made the purchase easy to make. He was kind and took things at my pace which was brilliant

20 septembre 2026
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Réponse de John Clark Motor Group

Thank you Lynn! We're pleased to hear that Lee was extremely helpful and made your purchase easy while being understanding and kind. Your experience reflects our commitment and we look forward to supporting you again in the future.

Lesley

Noté 5 sur 5 étoiles

My experience at John…

Really happy with my experience at John Clark Geely. The whole process was handled professionally and the team were friendly, helpful and easy to deal with. I’m very pleased with my Geely Starray Max and would definitely recommend John Clark to anyone looking for a new car. 👍🚗

21 août 2026
Avis spontané
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Réponse de John Clark Motor Group

Thank you for taking the time to leave us your feedback Robert! We're pleased to hear that you had a professional and friendly experience with our team and that you're pleased with your Geely Starray Max. Your recommendation means a lot to us, and we look forward to supporting you again in the future!

Lesley

Noté 5 sur 5 étoiles

As a ‘ drop in’ customer

As a ‘ drop in’ customer, I was attended to quickly. I was shown the vehicles that matched my wishes and had a test drive immediately. My trade in offer was fair and could make a quick purchase.

16 septembre 2026
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Réponse de John Clark Motor Group

Thank you Elisabeth, for your wonderful review! We're happy to hear that you were attended to quickly/ We appreciate your feedback and look forward to supporting you again in the future!

Lesley

Noté 5 sur 5 étoiles

John clark vw dealership in st andrews…top dealer

John clark vw dealership in st andrews is a top dealer. They went far and beyond in helping add a function I wanted to the infotainment system. I would not hesitate in buying another car from them. They deserve a lot of credit. A special mention to Stuart king and gregor morton who were great.

19 septembre 2026
Avis spontané
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Réponse de John Clark Motor Group

Thank you Vincent. We appreciate you taking the time to leave us your review! We're pleased to hear that our team, especially Stuart and Gregor, provided you with exceptional support in adding the function you wanted to your infotainment system. We will be sure to feed your positive, kind words back to them. Your trust in us means a lot, and we look forward to serving you again in the future!

Regards,
Lesley

Noté 5 sur 5 étoiles

Great communication staff really…

Great communication staff really friendly was a smooth stress free experience

16 septembre 2026
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Réponse de John Clark Motor Group

Thank you David! We appreciate you taking the time to leave us your review. We're pleased to hear that you experienced great communication and found our staff friendly, making your experience smooth and stress-free. We look forward to welcoming you back soon!

Regards,
Lesley

Noté 5 sur 5 étoiles

Great customer service from start to…

Great customer service from start to finish
The car was delivered all the way to Walsall
As it was the too far for me to travel
Craig was my advisor
Thank you again

16 septembre 2026
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Réponse de John Clark Motor Group

Thank you Ranvir! We appreciate you taking the time to leave us your review! We're pleased to hear about the great customer service you received from Craig and that we could deliver your car all the way to Walsall. Your feedback inspires us to continue providing reliable and trustworthy service, and we look forward to assisting you again in the future!

Regards,
Lesley

Noté 5 sur 5 étoiles

Adam was extremely knowledgeable and…

Adam was extremely knowledgeable and helpful.
Made the whole process easy from start to finish

23 septembre 2026
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Réponse de John Clark Motor Group

Thank you for taking the time to leave us your feedback Andrew! We're pleased to hear that Adam's knowledge and support made the whole process easy for you. Your feedback is a testament to our commitment to reliable service and we look forward to assisting you again in the future!

Regards,
Lesley

Noté 5 sur 5 étoiles

Always great service from the team…

Always great service from the team especially Alistair and Ashlea. The main reason I keep going back is because of them, thank you.

15 août 2026
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Réponse de John Clark Motor Group

Thank you Teeny! We appreciate you taking the time to leave us your review! We're pleased to hear that you consistently receive great service from Alistair and Ashlea. Your trust in our approach means a lot to us and we look forward to welcoming you back soon for more quality support!

Regards,
Lesley

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