Easy to order items. Competitive prices. Good communication throughout. Amazingly well packed to ensure no damage. 4 stars instead of 5 as Royal Mail was used and unfortunately they (again), left... Voir plus
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My first order, which was delivered by Royal Mail, arrived in a dreadful state! I sent photos via email and was quickly dealt with by a member of staff. He was polite, apologetic, and very helpful.... Voir plus
Great product but don’t pay for next day delivery, at the cost of £12 the order doesn’t arrive the next day and, when you email to complain about it, they ignore you. Use another company instead.
Couldn’t have been more helpful when trying to fulfil my order. Order came, wasn’t right, instant refund. Will definitely use again for more lighting needs
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T5 13W tube 525mm
Easy to use website enabled me to locate the items I required, promptly despatched and very well packaged. Would definitely use this company again.
Quick delivery .
you have sent wrong bulbs ,?you have…
you have sent wrong bulbs ,?you have sent 210lm-ba15d-led what i ordered was=PYL3SBC-83 - 240v 3w LED Pygmy 3000K Ba15d Non Dim × 2
72 days from order to delivery
Placed an order for bulbs on 3 June.
Zero communication between 3 June and 12 August, when I received a dispatch notification.
Bulbs arrived today, 14 August, 72 days after the order was placed.
I didn't notice anything on the product page that indicated they didn't have the items in stock.
The order confirmation didn't say anything about not having the items in stock (in fact it said, "We're preparing these items for shipping.")
And there were zero updates along the way.
72 days for delivery of light bulbs is absurd - I don't understand why anyone would sell light bulbs that probably, at the point of sale, hadn't even been manufactured!
Surely, if a customer places an order for something you aren't going to be able to deliver for over 2 months, you contact them and give them an opportunity to cancel the order?
Or how about even just telling them how long it's going to take?
Outstanding customer service.
The items I was ordering had been discontinued which the company didn't know this, hence still advertising them.
However, they sent me alternatives which were slightly more expensive, for the same price. Outstanding customer service. Replied quickly to my emails and received them very quickly.
Probably quite rare bulbs for…
Probably quite rare bulbs for old(1980s) fittings supplied quickly and cheaply
I have been trying to track down a…
I have been trying to track down a particular light bulb for some time and kept getting sent the wrong thing from other companies.
With Lampco I got a quick response to my online query and the right bulb!
Very pleased to have dimmable light in my alcove shelving areas once again!
Thank you for your professional service 👍🏻
After initially not receiving my items…
After initially not receiving my items and after contacting the company they quickly acted and had them shipped out the next day.Mistakes can be made but it’s how you rectify them that matters. Many thanks.
Had lamps to meet my requirements and…
Had lamps to meet my requirements and were extremely helpful with quick delivery
lamps ordered & arrived as described
I ordered incandescent light bulbs
I ordered incandescent light bulbs - I ordered 40w but ought to have ordered 60w, which I will next time. I refuse to use LED so have been using Halogen and the equivalent to 40w, is quite a bit lighter. They arrived on time.
It was a godsend
It was a godsend finding the out of production lamp bulb which is no longer in production. A swift transaction and a timely delivery .
Thank you.
Good company
After going to B&Q them not doing the lightbulb we needed Amazon charging too much for just one lightbulb I found this company and the price was brilliant and delivery came within time frame given. Will definitely be using these guys again.
Lightbulbs arrived in good time
Lightbulbs arrived in good time, well packaged. Will use this Company again.
Do not use this company
Do not use this company
They don’t send you what you ordered
Ordered Osram lamps
Sent another make even though on the order confirmation the picture showed osram
Their response was that they sent a lamp that used to be made by a supplier to osram
On checking this relationship ended 2016
Still trying to say they are fine
I have asked for a refund twice but not willing to refund
Great service
Great service. Rapid delivery. One item stopped work after a few days, when I contacted them by email, immediate response and replacement sent straight away. Really 5 star service. Will definitely use to by bulbs in the future.
5*****
Although initially out of stock, I was kept in the loop and took delivery of the candle style bulbs. Very pleased with product and cost!
Great customer service
Great customer service. My original order arrived on-time and was faulty. Lampco exchanged the product with no fuss or bother and with no penalty. The whole process was simple and done over the telephone with a real human. Great Service.
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