Lamps2udirect Avis 

705
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I had a bad experience with lamps2udirect. I order a Philips light bulb from them. I didn't hear anything for 11 days so I rang them to query my order. As a result a light bulb was sent to me. How... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My lamp arrived safely and well packaged. Very speedy service and the lamps are reasonably priced. Would definitely use them again.

Noté 5 sur 5 étoiles

Aurora AU-MR16/50SQ 50 watt Halogen MR16 Square Light Bulbs are discontinued, but Lamps2udirect came up with an alternative that fitted my ceiling light holders perfectly, saving me a fortune replacin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered and paid for 2 cool white under counter tubes which arrived after 9 days. However one was warm white. Contacted Martin at the company who apologised and posted out another cool white tube st... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de luminaires
  2. aussi dans
  3. Fournisseur d'ampoules

Écrit par l'entreprise

Specialist suppliers of all things lighting our range of products include hard to find replacement lamps as well as LEDs, fittings and traditional fluorescent, halogen and incandescent lamps. Our best selling items include square & hexagonal spot lights as well as Smilight under-cabinet tubes. Delivery is free on orders over £45 within the UK.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

705 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

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4,2

Tous les avis

(705)

37 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The cheapest I found on the internet…

The cheapest I found on the internet and super quick delivery. Very efficient. Thank you.

21 août 2023
Avis spontané
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Réponse de Lamps2udirect

Thank you - We hope we can help with you lighting requirements again soon!

Noté 5 sur 5 étoiles

Friendly helpful team

Friendly helpful team, good customer service

27 septembre 2023
Avis spontané
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Réponse de Lamps2udirect

Thank you - We hope we can help with you lighting requirements again soon!

Noté 5 sur 5 étoiles

Great team at lamps2u

Great team at lamps2u, if they can't find the lamps you need they don't exist. As an electrician I go through alot of lighting and I get it all from Martin and the team. Always go above and beyond, always delivered on time.

20 septembre 2023
Avis spontané
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Réponse de Lamps2udirect

Thank you, Kristen - We hope we can help with you lighting requirements again soon!

Noté 5 sur 5 étoiles

Excellent and Friendly Customer…

Excellent and Friendly Customer Service. Corresponded with the manufacturer to replace a product under warranty very quickly. Also very good at giving advice and suggesting the best product for use case.

Will us this company for all lighting needs in the future. Very nice bunch of people!

6 septembre 2023
Avis spontané
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Réponse de Lamps2udirect

Thank you so much, William! Hopefully we can help again soon!

Noté 4 sur 5 étoiles

Purchased a replacement bulb for my…

Purchased a replacement bulb for my heat lamp, on arrival the new bulb was defective however this was dealt with promptly with a replacement being sent and the communication was excellent.

26 août 2023
Avis spontané
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Réponse de Lamps2udirect

Thank you, Andrew. Hopefully we can make it a 5 star experience next time.

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Well packed. Reasonable price. Would use you again.

20 juillet 2023
Avis spontané
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Réponse de Lamps2udirect

Thank you so much, Mark - Hopefully we can help again soon!

Noté 5 sur 5 étoiles

Unusual bulb supplied

supplied an unusual bulb for my ancient Bernina sewing machine. Fast delivery. Well packed. Reasonable price. Would use you again. Will always support small traders rather than Amazon. Thank you

22 juin 2023
Avis spontané
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Réponse de Lamps2udirect

Thank you Jane - Hopefully we can help again soon!

Noté 5 sur 5 étoiles

Fantastic!

A really great speedy service. Great communication when I had a query. In a word, Fantastic!

7 mai 2023
Avis spontané
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Réponse de Lamps2udirect

Thank you for the fantastic 5 star review, Kerrie - We will hopefully hear from you again soon!

Noté 5 sur 5 étoiles

Replica diplomat slimline light fitting

This slimline under cabinet light was a replica of an old MDF diplomat light and was the perfect replacement for a faulty section ,easy to connect to adjacent existing MDF slimline section , the light was priced competitively an delivered promptly .

23 mars 2023
Avis spontané
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Réponse de Lamps2udirect

Thank you for your positive review, Stephen. We hope we can help with your lighting requirements again soon!

Noté 5 sur 5 étoiles

Print delivery well packaged and intact

Print delivery well packaged and intact

2 x 18" fluorescent tubes

Len Short

10 avril 2023
Avis spontané
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Réponse de Lamps2udirect

Thank you for your positive Len, Stephen. We hope we can help with your lighting requirements again soon!

Noté 5 sur 5 étoiles

Ordered Tubes For Smilight Kitchen…

Ordered Tubes For Smilight Kitchen Lights. Quick Delivery And Good Price

3 avril 2023
Avis spontané
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Réponse de Lamps2udirect

Thank you for your positive review, David. We hope we can help with your lighting requirements again soon!

Noté 5 sur 5 étoiles

Excellent service

Rapid processing and delivery of order and in replacing a bulb that arrived broken; it was a fuss free replacement. Would recommend and will buy again

27 mars 2023
Avis spontané
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Réponse de Lamps2udirect

Thank you for your positive review, Janet. We hope we can help with your lighting requirements again soon!

Noté 1 sur 5 étoiles

Lamps2udirect !!!

I ordered LED lamps which turned out to be out of stock ( this was not made clear on the website). A week later I emailed to enquire where the order was to be told they would be in stock that Friday. A week later still no delivery so emailed again to be told the goods had been sent and should be with me “imminently” . Two days later I get and email to inform me the goods had “just shipped”. As an electrical contractor I need companies I can rely on and trust so I won’t be placing anymore orders with Lamps2udirect.

28 février 2023
Avis spontané
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Réponse de Lamps2udirect

Thank you for taking the time to leave us a review, Stephen. I am sorry you did not have the best experience on this occasion. I hope we get another chance to make this right! Get in touch before ordering and we will sort something out to compensate this negative experience.

Noté 5 sur 5 étoiles

Long tube bulb for kitchen

Had a long tube bulb delivered for underneath my kitchen units, however it was smashed by FedEx en-route !!
I immediately emailed Lamps2udirect with photo evidence.
A gent called Martin immediately responded (I was like WOW), as it was after business hours.
He immediately dispatched another out, which arrived the following day, encased in a long hard cardboard tube and bubble wrap inside (well protected)
Now installed and working great :)
A truly 5-Star customer service experience and I won’t hesitate to shop with lamps2udirect again and I’ll certainly be recommending friends & family, too
Thanks again, Martin :)

2 mars 2023
Avis spontané
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Réponse de Lamps2udirect

Thank you for your positive review, J Salem. We hope we can help with your lighting requirements again soon!

Noté 5 sur 5 étoiles

Very happy with the service

Very happy with the service, lamps2u had what I needed and my order arrived promptly.

1 mars 2023
Avis spontané
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Réponse de Lamps2udirect

Thank you for your positive review, Lucy. We hope we can help with your lighting requirements again soon!

Noté 4 sur 5 étoiles

Recent Orders with Lamps 2 U Direct

I placed 2 orders with Lamps 2 U Direct and both were delivered in good time. There was a problem with the second order in that the incorrect bulbs were shipped. However this was sorted out very quickly by the sales team and the correct bulbs were then shipped to me the same afternoon. Hence 4 stars rather than 5 this time!

23 février 2023
Avis spontané
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Réponse de Lamps2udirect

Thank you for your positive review, David. We hope we can help with your lighting requirements again soon! Hopefully next time we can make it a 5 star experience.

Noté 4 sur 5 étoiles

Excellent customer service

Excellent customer service, would return in future

24 février 2023
Avis spontané
Logo de Lamps2udirect

Réponse de Lamps2udirect

Thank you for your positive review, Iain. We hope we can help with your lighting requirements again soon! Hopefully next time we can make it a 5 star experience.

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