LAVAZZA Professional UK Avis 

Marc O’Neil came to our site today and fixed two machines , A lovely man
very knowledgeable and a credit to your company-well done

We just had a new snacks and hot drinks machine machine installed with cashless payment. Bob was sent over to help with the installation. He was very helpful and satisfactorily answered all the questions we had to ask. Engineer was very knowledgeable and professional. Machine works fine and all the tips he gave on how to operate the machine comes in very handy. Would highly recommend their machines.

I am something of a coffee snob and normally wouldn't touch an instant coffee with a barge-pole. But we were out of 'the real stuff' and I wasn't up for a walk to the th and rich flavour. Lots of deep notes but ones that didn't overpower the rest. Good body and robust but not overly bitter. Even managed a crema on top. Lavazza is a great brand but I was stunned that an instant coffee was this good. coffee shop so I had to make do and boy am I glad I did. This coffee is great. As a coffee a solid 7/10, if I were in a coffee shop 6/10. But for an instant? at least a 9/10 probably a 10/10.
Smooth rich flavour, fully bodied but not bitter even managed a creama. I was stunned that an instant coffee could be this good.

Paul’s a lovely fella & we always have a laugh

Thanks to Steve Day for a quick turnaround and rapid response. Always welcome here..

Excellent service. 4 machines installed throughout the building. Instruction given on different machines on filling and cleaning and maintaining them.

Fantastic service, less than 2 hours issue resolved. Many thanks

Fantastic service done with smile very efficiently done with a friendly attitude

Very quick response and the work carried out quickly. Top man.

Had a visit from Adam to fix two machines and had as good a service as always.

Great service from Adam as ever.
5☆☆☆☆☆

Hi had the lovely Paul Lowery today
First time fixing my klixs machine
Really nice guy help full and fixed my machine . Thank you very much great service

Great service , Marc was prompt and fixed the problem 😃

Very good company to work, professional and trustworthy.
Thank you to the engineer Paul Lowery for the help.

I have recently dealt with Emily Dye to order 2 new Lavazza coffee machines for my site.
She was extremely helpful throughout the entire process, she kept in touch regularly to let me know what was going on, and she went above and beyond to get my coffee machines delivered in 4 weeks. Amazing service all round by Lavazza.

Adam Bateman is a very efficient, friendly, engineer no problem is to much trouble for him very helpful and pleasant a credit to your company

I called them at short notice about getting an engineer in and he turned up within a couple of hours.
Very good service and polite and helpful on the phone to boot!

I was attended by Tony Pleasant - Engineer - he was very good, he was suppose to order parts for us and come back, as it was important for the machine he some how got hold of the parts and came & fixed the machine , filter and he also cleaned the machine. Excellent service from this engineer. ( Uxbridge ALC)

Great service as usual from Marc. Thanks