LAVAZZA Professional UK Avis 

169
•
TrustScore 4 sur 5

4,1

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 1 sur 5 étoiles

After nearly 18 months of supply Lavazza still let the machine run out of hot drinks and snacks. They then have the audacity to say that we are not meeting the minimum vend numbers! Numerous staff me... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lavazza coffee machine fault - rare occurrence. Engineer - Bob, attended site. Serviced machine, replaced worn parts. Also updated software and ensured all set up properly. Explained exactly what ha... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We are long standing customers of Lavazza with many drinks machines installed across our various sites. The drinks are great and go down well with staff. We have an excellent ongoing relationship w... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

First I would like thanks to you .Dawn left due to catering service closure she is left now cleaning team dealing all you can update your account name Gagan deep kaur instore cleaning manager servest... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Distributeur de café
  2. aussi dans
  3. Fournisseur de machine à café
  4. Fournisseur de matériel de bureau
  5. Service de location de matériel de bureau

Écrit par l'entreprise

LAVAZZA Professional UK - We create great tasting moments at work.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

169 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,1

Tous les avis

(169)

7 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Our previous company badly let us down

Our previous company badly let us down, got in touch with Lavazza - impressive service from the start. Courteous staff and very helpful. Service is great and replies are prompt. Highly recommend.

14 juillet 2021
Avis spontané
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Réponse de LAVAZZA Professional UK

Thank you for your excellent feedback it is very much appreciated.
Rose Brown
Marketing

Noté 5 sur 5 étoiles

Klix drinks for Bowlers

The Klix machine is a bonus for our members as well as an asset the bowlers love it

14 juillet 2021
Avis spontané
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Réponse de LAVAZZA Professional UK

Thank you for your excellent feedback it is very much appreciated.
Rose Brown
Marketing

Noté 5 sur 5 étoiles

excellent drink choice

excellent drink choice. good value for money. Orders always on time and really good customer service and really reliable engineers

14 juillet 2021
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Réponse de LAVAZZA Professional UK

Thank you for your excellent feedback it is very much appreciated.
Rose Brown
Marketing

Noté 5 sur 5 étoiles

Very helpful and informative.

Very helpful, and informative. Friendly sales rep had all the answers to our questions and was prompt in coming back with technical information.

30 juin 2021
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Réponse de LAVAZZA Professional UK

Thank you for your excellent feedback it is very much appreciated.
Rose Brown
Marketing

Noté 1 sur 5 étoiles

Classic example of another large…

Classic example of another large company that doesn't care if they get new business. advertise one thing and deliver another.

18 juin 2021
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Réponse de LAVAZZA Professional UK

Dear Mr Pennells,
I am so sorry that you haven't been satisfied with the care & service you have received from Lavazza Professional. Would you kindly give me more some details about your experience, so I can look into this for you.
Thanks
Regards
Rose Brown

Noté 5 sur 5 étoiles

Exceptional Support and service!

I have been dealing with Lavazza for years now and I have been extremely happy since day one. My Account Manger, Kerry Coles, has demonstrated brilliant knowledge and has always helped and supported me on many occasions which I am very grateful for.
Highly recommended! Thank you Kerry.

14 juin 2021
Avis spontané
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Réponse de LAVAZZA Professional UK

Thank you for your excellent feedback it is very much appreciated.
Rose Brown
Marketing

Noté 5 sur 5 étoiles

I have been dealing with Lavazza for a…

I have been dealing with Lavazza for a few years and have always found them to be very friendly and professional, very helpful with any issues that might arise.

11 juin 2021
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Réponse de LAVAZZA Professional UK

Thank you for your excellent feedback it is very much appreciated.
Rose Brown
Marketing

Noté 5 sur 5 étoiles

We have used these machines and…

We have used these machines and products for many years and will continue to do so excellent service 100% and Paul is great always there to help

10 juin 2021
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Réponse de LAVAZZA Professional UK

Thank you for your excellent feedback it is very much appreciated.
Rose Brown
Marketing

Noté 5 sur 5 étoiles

Throughout the period that I have…

Throughout the period that I have worked with Lavazza and Paul Collard I have never had any issues. The ordering is seamless, customer service is excellent and the support team are fantastic. There have been occasions when we have required an engineer and they have come out on the same day. Cannot fault

10 juin 2021
Avis spontané
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Réponse de LAVAZZA Professional UK

Thank you for your excellent feedback it is very much appreciated.
Rose Brown
Marketing

Noté 5 sur 5 étoiles

Lavazza & Klix 100%

I have used Klix/Lavazza machines for years, they are second to none in their field, their drinks are suitable for various sites with new innovations always on the horizon. Paul my Lavazza contact has been a great support, knowledgeable and always quick to respond as required whether its a new quote or hiccups with the new Eco cups ( client loves them) that are now well established and hiccup free.

10 juin 2021
Avis spontané
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Réponse de LAVAZZA Professional UK

Thank you for your excellent feedback it is very much appreciated.
Rose Brown
Marketing

Noté 5 sur 5 étoiles

Absolutely exceptional service!

Absolutely exceptional service! I have been dealing with Lavazza for years now and I am extremely happy since day one. Also, my Account Manger, Paul, has demonstrated brilliant knowledge and support on many occasions which I am very grateful for.
Highly recommended!

10 juin 2021
Avis spontané
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Réponse de LAVAZZA Professional UK

Thank you for your excellent feedback it is very much appreciated.
Rose Brown
Marketing

Noté 5 sur 5 étoiles

Quick to respond

Quick to respond to changes in products and refilling.

8 juin 2021
Avis spontané
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Réponse de LAVAZZA Professional UK

Thank you for your excellent feedback it is very much appreciated.
Rose Brown
Marketing

Noté 5 sur 5 étoiles

I have been working with Kerry for the…

I have been working with Kerry for the past couple of years. She is always attentive and happy. She is a pleasure to work with and is a knowledgeable account manager.

7 juin 2021
Avis spontané
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Réponse de LAVAZZA Professional UK

Thank you for your excellent feedback it is very much appreciated.
Rose Brown
Marketing

Noté 5 sur 5 étoiles

KLIX and Bean to Cup

Now our KLIX and Bean to Cup machines are all installed and working I just wanted to share a thank you for all the hard work in finding us the solution that worked for us and Emma's professionality throughout the whole process.
Emma was always fantastic in her communication and the service provided was fantastic.

You clearly have a passion for your role and this shone through, it was a pleasure to work with you.

Highly recommend Lavazza, Dan - Denso Marston

4 juin 2021
Avis spontané
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Réponse de LAVAZZA Professional UK

Thank you for your excellent feedback it is very much appreciated.
Rose Brown
Marketing

Noté 5 sur 5 étoiles

Excellent Company

i have been dealing with Kerry and Lavazza for over 4 years now and have to say how professional they are and great customer service, We have 6 Klix machines and looking to extend that with these guys

great company

3 juin 2021
Avis spontané
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Réponse de LAVAZZA Professional UK

Thank you for your excellent feedback it is very much appreciated.
Rose Brown
Marketing

Noté 5 sur 5 étoiles

Great Service

Kerry has been our account manager now for a couple of years, and its been a pleasure! Always happy and eager to help.

3 juin 2021
Avis spontané
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Réponse de LAVAZZA Professional UK

Thank you for your excellent feedback it is very much appreciated.
Rose Brown
Marketing

Noté 5 sur 5 étoiles

Emma is a excellent account manager and…

Emma is a excellent account manager and can’t fault her especially when needed.
Really happy with KLIX machines they are reliable and good quality and a good price point! Shaun - DHL, Tickhill

3 juin 2021
Avis spontané
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Réponse de LAVAZZA Professional UK

Thank you for your excellent feedback it is very much appreciated.
Rose Brown
Marketing

Noté 5 sur 5 étoiles

Brilliant Account Manager and Company

I have always found my account manager, Kerry, very very helpful. When I was new to my unit she was a great help in setting up the machines and she is very keen to tell me about new products. Kerry will often come in with new products for us to try and will get honest feedback from the customers. Any issues with Invoices are solved within a matter of hours.
I would highly recommend this company

30 avril 2021
Avis spontané
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Réponse de LAVAZZA Professional UK

Thank you for your excellent feedback it is very much appreciated.
Rose Brown
Marketing

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Received my machine on time. Everyone here loves the drinks and the customer service team have been very helpful in answering questions about the drinks.

30 septembre 2020
Avis spontané
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Réponse de LAVAZZA Professional UK

Thank you for your excellent feedback it is very much appreciated.
Rose Brown
Marketing

Noté 5 sur 5 étoiles

I absolutely LOVE iT

I absolutely LOVE iT! I just received my Jolie and Milk machine with a great selection of coffee capsules. I love. mocha so straight away made one using my own hot chocolate recipe. Put milk in the milk frother and some hot chocolate powder and voila I made my own mocha.The coffee just smooth and delicious like in coffee shop!

Well, I already drunk two coffee tho lol.

If you can buy one today! You will love it! Thanks Lavazza.

22 janvier 2020
Avis spontané

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