Lgparking Avis 

Terrible terrible......using cowboy drivers to sleep in your car yes sleep!!. cigarette ash mud everywhere inside & out spilt drinks stolen sunglasses. Damaged rear bumper. £350 worth repairs. Interior filthy on a new car & valet cleaner agreed worst ever dirty interior for a meet & greet !?!.

Loose change (approx £8 - £12) was removed from my car. The glove box was left open (obviously searched) and sunglasses and a pound coin dropped by the passanger footwell.

Very bad experience with 365 Valet Ltd. Meet and greet, more than an hour waiting when picking up (and with me at least other 4 customers), 30 miles extra in the clock to park my car God knows where (I did not know this, had I, I would have never booked with then as I just run out of battery to go back home), terms and instructions not clear at all, they are not cheaper than the other companies, very bad customer services I guess because of the endless complaints… I will avoid them forever.

Do not use!!
They crashed our car, being quoted £5600 to fix the damage. Have been contacting them and they take weeks to reply. We have a report from the garage telling us when the crash happened (as recorded on the ECU) yet they still aren’t accepting liability. We called 1 guy saying he was the manager, spoke to some others who said we had to speak to this same manager, called him back and he said nope he was just a driver. So called around the numbers again who all confirmed this original guy was the owner he just couldn’t be bothered to speak to anyone or deal with any complaints.
They are rude, argumentative and just can’t accept when they are at fault. We are now taking legal action against them as £5600 is a lot to afford out of our own pocket. And they had the cheek to offer us a weeks free parking as an apology for taking so long to reply.. like I would EVER let them touch my vehicle again!
They also go by the name sure parking so read the reviews there too!

Do not use this firm! 30mins late to meet on departure and 3hrs late on our return to Gatwick. Car had been used whilst away, 60 extra miles on the clock. To complete the sad story. the driver took money for the parking drop off, but we later received a fine from NCP for £100 as unpaid by their driver on exiting Gatwick drop off! I am 84yrs old and kept waiting hours in the cold night for them to 'meet and greet' us.

Do not use!!!
They also go by the name of sure parking, clearly changed their name because the reviews of sure parking were so bad!
Do not use!
Returned our car with the front bumper hanging off and the front lights not working. the driver quickly ran off after giving the keys and when located he ‘couldn’t say’ if he had caused the damage or not himself. None of them know who their boss is, or where they’re office is even though they drive to and from it every 20 minutes. We were told the car was parked in their secure car park, but on more questioning said it had been ‘somewhere else’ in a long stay but didn’t have a clue where.
Currently refusing to speak to us about the hundreds of pounds worth of damage caused and they just couldn’t care less.

We used them for the first time for a 10 day holiday from Gatwick. After booking I found some of the very negative reviews especially here on Trustpilot and started to worry. But our actual experience was 100% positive. They allowed me to bring another car compared to the one booked in as I started to worry about the 1.80m height restriction. The check in was very professional with lots of photos taken and mileage etc recorded. On arrival, we called and they had the car over in 5 minutes. No issues at all with the car, all staff we were in touch with friendly and helpful. And all that for less than 50 quid for 10 days.

Came back from holiday at 3.30 in morning phoned them took them nearly an hour to bring the car as soon as I got onto car I notice that my desk cam had been unplugged but the back one has not so when I got home I thought I would check my dash cam found out that both front and rear had been wiped clean so why did they wipe them clean the only reason I can think is that they had been using my car while we were away so be warned would never use again

Used LG via Park and Go from Gatwick North. Picked our vehicle up late night from flight in and unbeknownst to me my wife had signed the doc whilst I was loading our cases in. I did the usual walk round to check for scratches etc. found nothing noticeable; the delivery driver had left already. When I drove off and got to the first roundabout from Gatwick I noticed a strange knocking sound as I turned right. So I went to the next roundabout and turned off to check if something was stuck in a wheel arch etc. Did some LH and RH turns and the sound was the same on both turns.
After getting the vehicle to a garage it transpires that the suspension coil spring had snapped in 2 and the top mount had also collapsed; possibly from hitting a pot hole of bump at speed.
It took just under 2 months of 26 emails to get a generic 'we are not responsible' email reply from LG parking, sent to me by Park and Go. Disappointing.

Do not use this company. Quite badly damaged my wife's car and all I got told was to email photos and someone would get back to me in 4 weeks!! Absolutely disgusting company. I have reported to trading standards and in a couple of days going to take legal action against them.

They also go by the name 'Sure Parking' so don't be fooled. As it will be a Sure Parking employee dealing with your car. Have a look at their reviews online!!