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Luxaflex UK Avis 

278
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TrustScore 4 sur 5

4,1

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Noté 5 sur 5 étoiles

My vertical blinds are 19 years old. Unfortunately two of them had to be shortened. During that process several clips on the bottom plates broke. I contacted Luxaflex and within a few days Kerry se... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I called Luxaflex for some technical support with the blinds that we purchased around 2 years ago. I spoke with a gentleman called Callum, who was absolutely fantastic with the help and advice that he... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

We installed a number of Luxaflex Motorised Duette blinds 6 years ago. The lift cords keep breaking and Luxaflex do not provide a repair service. Appalling in this day and age! Simply rotten service.

L'entreprise a répondu

Noté 5 sur 5 étoiles

**Updated review, Josh sorted the issue with an apology and replacement part sent free of charge with two spare, thank you Josh**. Non existent after sales service. Sent multiple emails but ignored... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de garnitures de portes et fenêtres
  2. aussi dans
  3. Fournisseur d'auvents
  4. Magasin de rideaux et stores

Écrit par l'entreprise

At Luxaflex®, we believe window coverings should do more than simply dress a window. They should make a meaningful difference to the way you live, enhancing comfort, privacy and style throughout your home. For more than 70 years, we've been creating made to measure blinds, shutters and awnings that combine innovative design with exceptional craftsmanship, helping homeowners create spaces that feel more comfortable and enjoyable every day. From energy efficient Duette® blinds and elegant Pirouette® blinds to roller blinds, shutters and outdoor awnings, every Luxaflex® product is tailored to your home and designed around the way you live. Whether you're looking to make the most of natural light, enjoy greater privacy, improve energy efficiency or create a seamless connection between your indoor and outdoor spaces, our bespoke solutions are made to fit beautifully and perform for years to come. Innovation has always been at the heart of Luxaflex®. Our PowerView® Automation system allows you to operate your window coverings using a remote control, smartphone app, voice assistant or smart home system, bringing effortless convenience to everyday life. Luxaflex® products are available exclusively through our network of trusted independent retailers and selected John Lewis stores. Our retail partners offer expert advice, professional measuring and installation services, helping you find the right solution for your home. From the first consultation through to installation and aftercare, we're committed to helping you create a home that's beautifully designed around you. To explore the full Luxaflex® collection and find your nearest retailer, visit www.luxaflex.co.uk


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4,1

Bien

TrustScore 4 sur 5

278 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

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4,1

Tous les avis

(278)

46 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I have Luxaflex awnings and shutters in…

I have Luxaflex awnings and shutters in my house and I find them both to be absolutely superb products.
The awnings are as pristine as the day they were installed five years ago by the retailer Inkwood Interiors, this despite us living in a heavily wooded area that turns our decking and house render green every winter!
The shutters are also still in use everyday and still in as new condition. Both products are sturdy AND beautiful and I will be buying more of both as I finish my house renovation.

24 mars 2022
Avis spontané
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Réponse de Luxaflex UK

Many thanks for your review, we are delighted to hear you're still happy with your Awnings and Shutters

Noté 5 sur 5 étoiles

Old fashion customer service does exist

Good old fashion customer service does live on in this changing world, which has been refreshing to see. Our first new home after 25 years and we were out of touch as to how overwhelming, buying something as simple as a blind can be. After some failed attempts on the internet we went in search of a local blind shop and discovered Littlehampton blinds.

Their showroom is like walking into a car dealership, with everything you can imagine and as we discovered allot that we do not. Until we went there we did not know of Luxaflex blinds, but the showroom and the young chaps knowledge of all the different blinds really impressed us. We left there a little overwhelmed with choice, but armed with some brochures and a fancy little book that has a small television in it which shows you a video about the powered blinds.

A week later we visited them again with a list of questions and we finalised our order, the process from the office was run very efficiently from paying the deposit all the way through to booking in the fitting of the blinds.

The gentleman who fitted our blinds was lovely, a bit of cheeky chap. I do not think he realised we could hear him singing while he was working but he seems to really enjoy his job. When he finished he showed us what had be done and how everything worked, it has been nearly a month now and we are delighted with the blinds and the experience we received from Littlehampton blinds.

6 mars 2022
Avis spontané
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Réponse de Luxaflex UK

Many thanks for your review. We are delighted to hear you're happy with the service provided by Littlehampton Blinds.

Noté 5 sur 5 étoiles

Luxaflex Duette Top Down Bottom Up Blinds

We had Luxaflex Duette top down bottom up blinds fitted to our bedroom window several years ago supplied by our local agent and we have been so pleased with them that we have just had the same fitted in our sun room and we have now decided to order Trufit blinds for our french doors to complete the look. Would highly recommend.

4 mars 2022
Avis spontané
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Réponse de Luxaflex UK

Many thanks for you review, we are delighted that you're happy with you're still happy with your Duette Shades

Noté 5 sur 5 étoiles

Duette Tru-Fit Blinds

We needed blinds for our conservatory and our local Luxaflex dealer recommended their Tru-Fit Duette Blinds.
They’re exactly what we needed to protect from the sun in summer and help keep the warmth in the winter!
Highly recommended and a perfect fit!

2 mars 2022
Avis spontané
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Réponse de Luxaflex UK

Many thanks for your review! We are glad to hear you're happy with your new Duette blinds

Noté 5 sur 5 étoiles

High quality motorised blinds from Inkwood Interiors

We required the supply and installation of made to measure, motorised Luxaflex blinds for our new home. Gemma from Inkwood Interiors (Kendal, Cumbria) visited our property to take detailed measurements and advise on the options available. We had a follow up meeting at the Inkwood showroom to view examples of blind types and fabric options. Excellent product knowledge and advice helped us to make informed choices. The blinds were delivered and installed on the timelines agreed at the outset. The installation of the blinds was carried out very carefully and the new blinds and controllers were fully set up before Gemma left the property.
We had Luxaflex Powerview blinds in our previous home. Our new home has some large windows, and the blinds not only look great and provide privacy, but they have reduced heat loss through the glass. The ability to automate the opening and closing of the blinds is very convenient and a valuable security feature.

2 mars 2022
Avis spontané
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Réponse de Luxaflex UK

Many thanks for your review, we are delighted that you are happy with the blinds and the service you received from Gemma and the team at Inkwood Interiors

Noté 5 sur 5 étoiles

Gorgeous shutters

I recently had a set of real wood shutters installed in my home. They fitted perfectly and all the details that I requested were spot on. The colour is lovely too in a warm ivory rather than standard white. The quality of product and customer service of Luxaflex is fantastic.

1 mars 2022
Avis spontané
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Réponse de Luxaflex UK

Many thanks for your review. We are delighted to hear you're happy with your new Shutters and the service you received.

Noté 5 sur 5 étoiles

Fantastic choice, quality and service

We have always had Luxaflex products and our latest purchase of the Luxaflex roller blinds from our local independent Luxaflex Gallery dealer was a pleasure. I was amazed with the choice of fabrics and control options. We opted for the chain control in a cassette which looks super modern and hides the roller at the top of the window. Delighted with the quality and service.

28 février 2022
Avis spontané
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Réponse de Luxaflex UK

Hi, many thanks for your review, we are so happy that you are delighted with the product and service you received

Noté 5 sur 5 étoiles

very happy with my Luxaflex blinds with…

very happy with my Luxaflex blinds with London Shades Chingford. Fantastic staff very informative and lovely showroom

23 février 2022
Avis spontané
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Réponse de Luxaflex UK

Many thanks for your review! We're glad you're happy with your new blinds and with the service received from London Shades

Noté 5 sur 5 étoiles

Kitchen Blind

We had Gemma from Inkwood Interiors to measure and fit our Luxaflex blind in our kitchen. The fitting of the product was exceptional and the range of colours available complimented our colour scheme wonderfully! The advice and sales support for this product was greatly appriciated and we will be returning for our next project! Thank you

13 février 2022
Avis spontané
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Réponse de Luxaflex UK

Many thanks for your review, we're glad you're happy with the product and service you received

Noté 5 sur 5 étoiles

James Martin Blinds

Can’t believe how great my duettes are ! PowerView is simply brilliant as it makes life easy using the app.
Bought mine from James Martin Blinds in Essex
Fantastic guys, fantastic service
Thank you

10 février 2022
Avis spontané
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Réponse de Luxaflex UK

Many thanks for the feedback, we are delighted that you're happy with your new Duette Shades.

Noté 5 sur 5 étoiles

Luxaflex power view…

Really pleased with the power view blinds. Works great with my home automation system.

Love the daylight rising option for a gradual wake up.

8 février 2022
Avis spontané
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Réponse de Luxaflex UK

Many thanks for your feedback, we are delighted to hear you're happy with your new blinds

Noté 5 sur 5 étoiles

Luxaflex Duette

Second Time I have Bought Luxaflex blinds first time I had literise duettes which worked brilliantly and this time smartcord duettes which are even better especially the blackouts which are great I couldn’t recommend these blinds enough!

8 février 2022
Avis spontané
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Réponse de Luxaflex UK

Many thanks for your feedback, we are delighted to hear you're happy with your Duettes

Noté 4 sur 5 étoiles

Great service, good product

We recently purchased Luxaflex shutters for two bedrooms and are very pleased that we did.
We received a great service from our local retailer and are delighted with the products.

8 février 2022
Avis spontané
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Réponse de Luxaflex UK

Thank you for your review, we are delighted to hear you're happy with your new shutters

Noté 5 sur 5 étoiles

Good Service -Good Products-

We have always purchased Luxaflex products, in fact all the windows in our home are furnished with Luxaflex Shutters and Duette Blinds and they have transformed the interior and look superb. The fitters are always professional and courteous.

7 février 2022
Avis spontané
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Réponse de Luxaflex UK

Hi, we are delighted to hear you're happy with your Shutters and Duette Shades.

Noté 5 sur 5 étoiles

Great Product!

Getting the plantation shutters from Luxaflex was the best decision ever made. Living in a terrace house our front windows are next to the pavement so the shutters allow us control of privacy and light. Quality of the product is great and the installation team was first rate. Can’t recommend enough

6 février 2022
Avis spontané
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Réponse de Luxaflex UK

Hi David, we are delighted to hear you're happy with your new Shutters

Noté 5 sur 5 étoiles

Pirouette on Powerview

Just had Harmony Blinds in Rayleigh supply and fit Luxaflex Pirouette blinds for me. They are so unique, as is the Powerview app to control them. Everything has been outstanding, the blind, the app (so easy to use), the sales guy was lovely as was the back up and installation - all seemless. Thanks a milion to everyone. I look forward to adding blinds to my wifi hub as time goes on.

20 janvier 2022
Avis spontané
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Réponse de Luxaflex UK

Many thanks for taking the time to leave us a review, we are delighted that you're happy with your new Pirouette Shades and with the service you received from Harmony Blinds

Noté 5 sur 5 étoiles

Highly Recommended

We've had our bedrooms, and reception rooms kitted out with Luxaflex Automatic Duette blinds, both privacy & room darkening. Our local installer considered not only our home, it's positioning, but also our family dynamics when providing advice on which blinds to use, given the huge plethora of choice we were faced with. We couldn't be happier with not only the aesthetics of the blinds, but their practicalities, their suitability to our individual requirements, and after 12 months of installation, their faultless performance. We were so pleased,
Highly recommended.

19 janvier 2022
Avis spontané
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Réponse de Luxaflex UK

Many thanks for your review, we are glad you are pleased with your Duette Shades and with the service you received

Noté 5 sur 5 étoiles

I recently bought my conservatory and…

I recently bought my conservatory and vertical blinds from a local Luxaflex dealer, who then came and fitted them for me.
Very pleased, very straight forward now issues fuss or bother.

17 janvier 2022
Avis spontané
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Réponse de Luxaflex UK

Many thanks for your review, we are glad you are pleased with your new blinds

Noté 5 sur 5 étoiles

I ordered several faux wood shutters…

I ordered several faux wood shutters from a local retailer and had them fitted very promptly to a very high standard. I am delighted with the product and have since had more shutters installed in my home. The product requires very little, if any, maintenance; all that is required is a wipe with a damp cloth from time to time to keep them looking pristine. I have no hesitation in recommending this product.

17 janvier 2022
Avis spontané
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Réponse de Luxaflex UK

Many thanks for your review, we are glad you are pleased with your new Faux Wood Shutters!

Noté 5 sur 5 étoiles

We recently purchased the Duette range…

We recently purchased the Duette range of blinds for our conservatory roof from our local Luxaflex dealer. I must say the service we received was first class, and the roof blinds have enabled us to use our conservatory all year round, keeping it cooler in the summer and warmer during the winter months. Top class service and product.

14 janvier 2022
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Réponse de Luxaflex UK

Many thanks for your review, we are glad you are pleased with your Duette Shades and the service that you received

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