Mdcarpentryworkshop Avis 

Easy to order online, product arrived after a couple of week. Happy Customer 😊

Sadly the overriding aspect of this order is the very late delivery which was significantly longer than indicated when order was placed.

order didn't arrive on time and even when the first delivery turned up half of it was missing. Posts were awful quality and 0 communication. Won't answer the phone or acknowledge the emails.

Sturdy gate and issue with the courier team but sorted by customer support team

Solid tvg gate and delivery driver was very helpful.

Absolutely appalling way to run a business! Ordered my gate on 19th May still haven’t received it today 9th June! When I ordered it the website stated 8-10 days delivery but then when I’ve asked where my gate is or when I can expect it they tell me it’s an 18 day turn around…….unbelievable. I have since contacted them several times by phone and by email with no response; in actual fact the phone gets answered but then put down again straight away🤬

I understand they supply B & Q but how they get on with their orders I really don’t know!

I am considering contacting my credit card company and putting it in their hands as I’m getting nowhere fast!

Please avoid this company.

Despite this company’s reply I’m sorry to say they did not communicate and were very very hard to get hold of. This didn’t change until k threatened to cancel my credit card payment. To date I have still not received the ironmongery for fitting the gate and have had to go out and purchase from elsewhere! We do need another gate but definitely will not be using this company again!

Got concerned after seeing reviews. Rang with query. Got answer phone which was unable to take messages due to being full.decided to cancel and not risk my money. Poor customer service at the very least.

I ordered a pair of driveway gates on 18 April. They were finally delivered on 1 June. According to the website delivery would be 5-10 working days, but it took 6 weeks. The quality of the gates is ok, but delivery delivery time totally unsatisfactory. If I had known I would not have ordered the gates from MD Carpentry !

Do not waste your time and money on this company! Customer service is terrible, with lame excuses including outright lies. I gave up after 6 weeks and demanded a refund. As the old saying goes, if it sounds too good to be true, it usually is. Avoid, avoid, avoid!

Gate took 4 weeks to arrive and was damaged and poorly made in parts

Gates turned up 6 weeks late, damaged and missing hinges that were also ordered. Terrible communication. NEVER again will I use this shambles of a company.

Good workmanship and efficient service during a very busy period for MD Carpentry. Good price and exceeding my expectations. Highly recommended.

Tried twice to buy a gate, first time straight from company but they really messed around with delivery dates, said they were busy so went through Amazon thinking hopefully less likely to be messed around. In the end Amazon refunded me as when they checked the order they said it had appeared to have got lost. Reading the reviews it seems to be hit and miss whether you get a good product that is delivered within a reasonable time.

Did not deliver when promised although phoned 3 times to be told it would be delivered. Not delivered. Have been told now they are busy and won't get the gates delivered until 2 weeks in June after saying they would be delivered on 29th May. Have offered 10% as a good will gesture. Lost more than that taking a day off of work to collect them. Shambles of a company

Everthing is fake. Fake pictures, fake people. Dishonest people to deal with. Rogues at it's finest. No sense of how to conduct and fulfil business contracts. To people out there thinking of buying gates from MD, take my advice pay a little extra to someone else and avoid a long series of dissappointments. MD carpentry is a firm who firmly cheat and steal from consumers.

Ordered a gate on 27 April which was supposed to be despatched within a week. On 29 May, still heard nothing and unable to get through on the phone. Waiting for a refund, but company clearly unable to fulfil orders and no communication.