Mdcarpentryworkshop Avis 

197
•
TrustScore 2 sur 5

2,1

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Order a garden gate, enquired directly to them after two weeks and got an email response saying it would take four weeks waited another six weeks still no gate so cancelled payment through credit card... Voir plus

Noté 1 sur 5 étoiles

Like loads of other people been waiting for 8 weeks now and nothing from them going to trading standards see what they can do don't ordering anything from them .I didn't think companies like this stil... Voir plus

Noté 1 sur 5 étoiles

SCAM! DONT USE! Judging by other reviews and my experience, this company is clearly scamming a lot of people. Same experience for me as many others; I ordered a gate on 24th July. Still not received a... Voir plus

Noté 5 sur 5 étoiles

I saw a facebook advert selling pedestrian garden gates, at a very reasonable price, very near to me. I messaged to check the gates were still available and verify the price. I got a very quick rep... Voir plus


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TrustScore 2 sur 5

197 avis

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Tous les avis

(197)

195 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Terrible customer services

Terrible customer services. Ringing the number puts you through to a call centre of generic answers "please wait till the end of the week for an update".
Haven't recieved a single email from md carpentry since placing the order. Delivery times are miles off on the website and no one seems to care. Definitely would not recommend this company.

24 mars 2026
Avis spontané
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Réponse de Mdcarpentryworkshop

We’re sorry to hear about your experience and appreciate you bringing this to our attention.

This is certainly not the level of service we aim to provide. We understand how frustrating delays and lack of communication can be, and we sincerely apologise for any inconvenience caused.

We would like the opportunity to look into this for you and resolve it as quickly as possible. Please could you contact us directly with your order details at [your email/contact], so we can investigate and provide you with a clear update.

Your feedback is important to us, and we are actively working to improve our communication and delivery processes.

Noté 1 sur 5 étoiles

False claims and Replies to comments

They claim this is defamation... this IS NOT AND I CAN AND WILL PROVE WHAT I SAID IS FACT! READ CAREFULLY!

False claims and Replies to comments knowing people cannot reply to it. Find my comment below.

I commented my review as I told this company I would! They replied with false claims trying to say that they had sent the correct gates and all the orders show this! Please not if anyone would like to see the evidence I have comment and I can send it through! They are Liars! Not only this but after my comment they tried to report it and claim it contained illegal content and threats!

These people are scamming people! They are doing so knowingly and trying their hardest to cover their backs! Its acctually disgusting! When we pay for something we expect it to come as it should and we expect to get what we pay for! With these YOU DONT!

AVOID these 'exceptional carpenters' at all length they are not what they say they are and their standards are absolutly shocking. As I say i have EVERYTHING to back up what happened! I can prove that to anyone who wants the information and are looking at purchasing through these people!

Shoddy products, absolutly disgusting customer service, vile lies and false reports!
I WILL BE REPORTING THESE TO TRADING STANDARDS! THIS IS WRONG!

P.S. MD CARPENTRY WORKSHOP LTD you do not get to lie, con and rip people off and then further report false claims trying to hide what your doing! Doesnt work like that!

12 mars 2026
Avis spontané
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Réponse de Mdcarpentryworkshop

Your statements in this review are incorrect and misrepresent what occurred with this order.

The gates delivered were supplied according to the size and specifications selected at the time the order was placed. Our order records, product listing, and delivery documentation all confirm the details of the item purchased and the item supplied.

We carefully reviewed the screenshots and recordings you previously sent and they confirm the specifications selected when the order was placed. The gates delivered therefore matched the order that was submitted.

We take accusations of dishonesty very seriously. Our business supplies many customers through recognised marketplaces and maintains detailed records of every order, including product specifications and proof of delivery.

If you believe there has been a misunderstanding, we are happy for the matter to be reviewed by the relevant marketplace or authorities with the full order documentation available.

MD Carpentry Workshop

Noté 1 sur 5 étoiles

Very disappointing experience with MD…

Very disappointing experience with MD Carpentry. I ordered garden gates which were never received. When I contacted the company to resolve the issue, there was very little care or effort to actually investigate what had happened.
Instead of helping resolve the problem or offering a replacement or refund, they simply relied on tracking showing that a parcel had been delivered, despite the gates themselves not being included.
Good customer service would involve working with the customer to sort out missing items, but unfortunately that was not my experience. I am now having to go through a lengthy dispute process to try and resolve something that should have been handled by the company in the first place.

2 mars 2026
Avis spontané
Noté 4 sur 5 étoiles

amazon said delivery in 48 hrs

amazon said delivery in 48 hrs. seller takes 10days to deliver.

this is too long, I had arranged people to fit the gate.

i have now changed my review from 1 star to 4 star.

After 1 hrs 30 mins on the phone talking to amazon and the currier at no avail we were able to contact the seller. i have no idea what the seller did but they managed to get this gate to me 10 hrs after a chat with them. the seller is great, amazon and the currier not so much. the gate is of a good quality and i would recommend

6 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Good gates

Good sturdy gates as advertised.

3 février 2026
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Réponse de Mdcarpentryworkshop

Thankyou for your review

Noté 5 sur 5 étoiles

Great quality and value and very prompt service

Great and very prompt service. Answered email queries on the same day. Order to delivery (which was free) only 5 days. Excellent price and the gates are ready good quality. Well recommended.

27 janvier 2026
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Réponse de Mdcarpentryworkshop

Thankyou for your review

Noté 5 sur 5 étoiles

Garden gate.

Heavier than I thought it would be. Seems well made, only time will tell. Came treated and very solid. Will use again. Thanks MD workshop.

2 février 2026
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Réponse de Mdcarpentryworkshop

Thankyou for your review

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