We have just completed our transition to micron21's mCloud environment and have found working with the team at micron21 to be top-shelf. They have gone out of their way to assist us with a complex mig... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Only one issue. I constantly get reminders for upcoming payment deadlines when all my payments are st to auto pay. This is VERY FRUSTRATING and leads me to ignore most correspondence from Micr... Voir plus
I don't have a regular need to Contact Micron21 these days. Usually only when I stuff up and make a Rookie Mistake. But, when I need their Technical expertise Micron 21 are able to FIX my problem, o... Voir plus
Micron21 are super prompt with all their services and help. I've been with them for a few years now and I'm always impressed with how quickly they answer your help requests and get your issues sorte... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
As Australia's first Tier IV data centre, you can trust Micron21 to handle all your cloud, networking, IT security & support services.
Coordonnées de contact
Micron 21 Pty Ltd Factory 2, 7 Eastspur Court Kilsyth South, Victoria, Australia, 3137, 3137, VIC, Australie
- 1300 769 972
- marketing@micron21.com
- www.micron21.com
4,9
Excellent
688 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The team were very helpful in resolving…
The team were very helpful in resolving my issue.
27 juin 2024
Great product & great service…
Always great service from Micron21 On the few occassions I do need to contact the company, the response is quick, seamless, informed and efficient. Always a pleasure to deal with Vincent, an asset to this organisation.
25 juin 2024
Domain setup and linking email
A novice on domain setup and linking with email. Team helped me set it up. It was great!
24 juin 2024
Problem solved
Problem solved - spoke to service department (in Australia) and 1 min later, sorted. Follow up email to check all good. It is called service - they win.
21 juin 2024
Problem solved quickly and easily
I thought when my only option was to send an email, it would take weeks to sort out. But actually it was really quick and problem was solved without fuss.
21 juin 2024
Prompt and professional response
20 juin 2024
So helpful!
29 mai 2024
Rapid and professional service!
17 juin 2024
Great fast service!
14 juin 2024
Professional and Fast as Usual!
I don't have a regular need to Contact Micron21 these days. Usually only when I stuff up and make a Rookie Mistake. But, when I need their Technical expertise Micron 21 are able to FIX my problem, or error within a short time frame. Very Professional and Polite.
Felix Lane is Awesome!
3 juin 2024
Difficulty getting support to understand what I wanted; was this AI responding?
I had to ask several times for the Auth code for my Domain name and the link that was sent did not explain at all the information I received as it just kept saying it was a password. Even after several emails I had to ask support to just send me the code as they could not explain how I was to retrieve it. Maybe the responses are AI generated and there are only standard responses available.
31 mai 2024
I like actually being able to be able…
I like actually being able to be able to talk to a direct person if I need to, they generally sort the problems,
10 mai 2024
We have been with Micron21 for over 7…
We have been with Micron21 for over 7 years, we are only small and only have had to contact them maybe a couple of times during the year but at the moment I am having issues and all I get is email with links that make no sense to me, and I could have found through google. Its been over 10 days and problem still not fixed.
We pay for their knowledge and skill and getting nothing. At the moment would not recommend to any one and in the process of changing.
15 mai 2024
Avis spontané
Réponse de Micron21 Pty Ltd
Hi Lisa, we appreciate your feedback. We're sorry the experience wasn't great this time. Generally, client-side apps aren't supported but I believe our team has been in touch and resolved the issue. Thank you for your ongoing support.
Quickly helped to resolve my query…
Quickly helped to resolve my query about reconfiguring my domain.
26 avril 2024
Re-installing email and calendar accounts
After some time, I was able to resolve my issue with the assistance of Vincent. Thanks Vincent !
10 mai 2024
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.