We have just completed our transition to micron21's mCloud environment and have found working with the team at micron21 to be top-shelf. They have gone out of their way to assist us with a complex mig... Voir plus
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Lisez les avis des autres
Only one issue. I constantly get reminders for upcoming payment deadlines when all my payments are st to auto pay. This is VERY FRUSTRATING and leads me to ignore most correspondence from Micr... Voir plus
I don't have a regular need to Contact Micron21 these days. Usually only when I stuff up and make a Rookie Mistake. But, when I need their Technical expertise Micron 21 are able to FIX my problem, o... Voir plus
Micron21 are super prompt with all their services and help. I've been with them for a few years now and I'm always impressed with how quickly they answer your help requests and get your issues sorte... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
As Australia's first Tier IV data centre, you can trust Micron21 to handle all your cloud, networking, IT security & support services.
Coordonnées de contact
Micron 21 Pty Ltd Factory 2, 7 Eastspur Court Kilsyth South, Victoria, Australia, 3137, 3137, VIC, Australie
- 1300 769 972
- marketing@micron21.com
- www.micron21.com
4,9
Excellent
688 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Very knowledgable and helpful
Very knowledgable and helpful. We've been working with Micron21 for years now, they answer support calls and emails when we're having trouble. Thanks Micron. you provide a great service. Nick
1 mai 2024
Micron21 solved my problem
Micron21 provided a mechanism for allowing me to do what I needed to do.
5 mai 2024
The issue was resolved in a timely…
The issue was resolved in a timely manner with clear instructions. Thankyou so much.
1 mai 2024
Stay away from Micron 21 - server dodgy and techies never help
so if you go with Micron 21 be prepared to fork out big bucks for one of the Geeks guys to help you - around every six months - when the Micron 21 server fails to work and the tech guys tell you its all your fault, until you get one techie to talk to my guy - with me footing the bill!
23 avril 2024
Avis spontané
Réponse de Micron21 Pty Ltd
Hi Tania, We're sorry to hear our support wasn't up to standards. I know one of our customer team has reached out but we are investigating what happened here to improve our service levels.
Very quick response
Very quick response. Helpful support team. Resolved my problem quickly and without hassle
16 avril 2024
Support was patient and understanding…
Support was patient and understanding in assisting me to find what I needed.
16 avril 2024
Always prompt and quality service.
9 avril 2024
Couldn't ask for a better experience
Couldn't ask for a better experience; great communication from everyone involved, the sales team actually knew their product, the technical team did a great job migrating our service, and accounts were very prompt setting up direct debit. Somehow very affordable as well?! Would recommend!
3 avril 2024
Support
Micron21 are always fast to respond to calls and queries. Their staff also have the skills and knowledge to fix things. My recent call involved delegating domains from my hosting site to Shopify which was resolved very promptly.
3 avril 2024
Bounce
They were prompt in replying to my enquiry of "email bouncing" within a couple of hours. After obtaining additional information, they supplied me with the tools to resolve the issue and held my hand at every step of the way. They were very patient, polite and courteous and even offered to resolve the issue over the weekend!
27 mars 2024
Simple and Easy
Simple, inexpensive, and helpful. Best price on the market for a domain registration.
2 avril 2024
Prompt and responsive
1 avril 2024
Quick response on Easter sunday
1 avril 2024
Quickly and effective
As usual this task was quickly and efficiently processed. Clear communication with an effortless result.
25 mars 2024
The assistance was excellent when it…
The assistance was excellent when it finally occurred after having to call back and hassle the telephone operator.
23 mars 2024
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