Moginie James Avis 

445
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We were looking for a flat and had made enquiries to >20 estate agents. The original flat we were viewing with Moginie James was unfortunately let before we could jump on it. However, Safiyah kept in... Voir plus

Noté 5 sur 5 étoiles

Nicole was my estate agent who showed me around the property. She was thorough, professional and answered all my questions. I had a few more questions regarding the property, for which she was proacti... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The Cyncoed team were professional, friendly and replied swiftly to texts, emails. Inevitably there are issues that emerge during the process but these were overcome. Zoe in particular impressed me a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a great experience during my house viewing. Maisie Skene was friendly, professional, and very welcoming from the moment I arrived. She took her time to show me around the property thoroughly,... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence immobilière
  2. Investissements immobiliers

À propos de Moginie James

Écrit par l'entreprise

Founded in 2001, Moginie James is an award-winning estate and letting agent with three branches in Cardiff. Our expert team is passionate about property and our clients' needs are always at the heart of everything we do.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Moginie James customers can get everything they need under one roof.

FREE instant online valuation

Trusted by Cardiff for over 20 years

Écrit par l'entreprise

Whether you're looking to sell or let, you can rely on Moginie James to get you there.

Coordonnées de contact


4,7

Excellent

TrustScore 4.5 sur 5

445 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(445)

89 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I have been with Moginie James close to…

I have been with Moginie James close to a year now and everything has been going well.A big thank you to Paula Cope for always being there to assist anytime we need her!

14 juin 2026
Avis spontané
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Réponse de Moginie James

Dear Christian Ndhlovu

We greatly appreciate your 5-star review and the time you took to share your experience with Paula. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

Happy with your service

I am very pleased with the services I received. Zoe is very professional and dedicated. Thank you so much.

6 juin 2026
Avis spontané
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Réponse de Moginie James

Dear Ifeoma Nwankwo

We greatly appreciate your 5-star review and the time you took to share your experience with Zoe. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

Outstanding Service and Professionalism from Nicole Carvalho

I had a fantastic experience viewing a rental property with Nicole Carvalho from Moginie James in Roath. From the moment we met, Nicole was incredibly professional, friendly and approachable.
What really stood out was her knowledge of the property and the local area. She was able to answer every question in detail, providing useful insights without ever making me feel overwhelmed. It was clear she genuinely understood both the property and what I was looking for.
Nicole also ensured the viewing felt relaxed and unhurried. She gave me the space to properly take everything in, while being readily available if I needed guidance or clarification. There was no pressure at any point, just a really positive, comfortable experience.
Overall, Nicole delivered an outstanding level of service. She represents Moginie James exceptionally well and I wouldn’t hesitate to recommend her to anyone looking to rent in the Cardiff area. A truly positive and professional experience from start to finish.

28 mai 2026
Avis spontané
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Réponse de Moginie James

Dear Nick Gaunt, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Nicole. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Kind regards, Customer Care Team

Noté 5 sur 5 étoiles

Fantastic supportive Team specially Zoe…

Fantastic supportive Team specially Zoe and Lucy brilliant communication service

6 mai 2026
Avis spontané
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Réponse de Moginie James

Dear Ume
We greatly appreciate your 5-star review and the time you took to share your experience with Zoe. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

Lucy was very professional

Lucy was very professional, friendly and helpful throughout the viewing. She answered all our questions clearly and made the process feel comfortable and well organised. The property was presented very well and the communication has been excellent. Thank you again for your help and support during the viewing process.

6 mai 2026
Avis spontané
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Réponse de Moginie James

Dear Rox Mrg 1
We greatly appreciate your 5-star review and the time you took to share your experience with Lucy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

My viewing experience

My viewing with Lucy Warden was genuinely impressive. She was punctual, knowledgeable about the property, and very approachable. She made sure I had all the information I needed and created a comfortable, stress‑free experience. Kudos!

2 mai 2026
Avis spontané
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Réponse de Moginie James

Dear Lohit
We greatly appreciate your 5-star review and the time you took to share your experience with Lucy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

My family had a good experience with…

My family had a good experience with Zoe Pedersen. She followed through, answered any questions we had and made the entire process smooth.

28 avril 2026
Avis spontané
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Réponse de Moginie James

Dear Chidi
We greatly appreciate your 5-star review and the time you took to share your experience with Zoe. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

Thank you to Lucy for being polite and…

Thank you to Lucy for being polite and professional with my property viewing today, she was quick with sending a follow up email to the visit which was also great!

28 avril 2026
Avis spontané
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Réponse de Moginie James

Dear
We greatly appreciate your 5-star review and the time you took to share your experience with Harriet. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

Let Viewing

I attended a property viewing in Newport and had a positive experience. Zoe was professional, punctual, and well-informed about the property. The viewing was conducted efficiently, with clear communication throughout, and all questions were addressed directly. The process felt organised and straightforward. Overall, a good standard of service.

22 avril 2026
Avis spontané
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Réponse de Moginie James

Dear Faisal
We greatly appreciate your 5-star review and the time you took to share your experience with Zoe. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

House Viewing

I wanted to take some time to write a review of how impressed I was with a property viewing in Cardiff with Lucy Warden from Mogine James Cardiff today. Lucy was so helpful, able to answer my questions and send through answers and paperwork straight from the viewing. Mogine James has always been a highly professional agency. We rented a property from the same Cyncoed Agency many years ago, and we have always been very happy with them. I was very impressed by Lucy's professionalism and approachability.

20 avril 2026
Avis spontané
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Réponse de Moginie James

Dear Michelle
We greatly appreciate your 5-star review and the time you took to share your experience with Lucy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

I personally didn't know the real…

I personally didn't know the real estate company. Then Zoe contacted me, the house is amazing but Zoe great efforts made me take the decision to rent. Zoe you made this so stress free. Thank you so much Zoe. 5 stars for the company and 6 stars for Zoe.

17 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Not customer focused, only themselves.

Probably the most incompetent staff have been trying to view properties for over a month. No one calls you back. I'm concerned about people who reduce the price of their properties, as estate agents only do so on their terms, not the customer's.

I find their response insincere and faux. I still have not had a reply to my phone call.


8 avril 2026
Avis spontané
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Réponse de Moginie James

Dear Daniel Burgess

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.

Kind regards
Customer Care Team

Noté 5 sur 5 étoiles

Great Viewing Experience with Safiyah

Had a really lovely experience with Moginie James so far! Safiyah was able to fit me in for a viewing today as very short notice. She was pleasant, informative about the property and knowledgeable about the local area.

30 mars 2026
Avis spontané
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Réponse de Moginie James

Dear Rashmi Rawat

We greatly appreciate your 5-star review and the time you took to share your experience with Safiyah. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

Viewing of a property

I had a viewing of a property scheduled with Moginie James. As I couldn't come in person, they arranged it virtually for me via video call. Zoe called me on time and showed me the whole property in detail taking her time. It was all in all a very professional experience.

8 avril 2026
Avis spontané
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Réponse de Moginie James

Dear Aamir Bhatti

We greatly appreciate your 5-star review and the time you took to share your experience with Zo. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

Zoe was excellent

Zoe was excellent, professional and helpfully answered all questions.
Well done.

7 avril 2026
Avis spontané
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Réponse de Moginie James

Dear Michael, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Zoe. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Kind regards, Customer Care Team

Noté 5 sur 5 étoiles

Safiyah Evans-Aziz at Mogine James helped us secure a good place to call home.

Safiyah Evans-Aziz has been remarkable throughout the process of helping us secure a home. She has been supportive, professional, and consistently helpful. The entire team at Moginie James has also been wonderful to work with, very responsive, friendly, and always willing to assist.

31 mars 2026
Avis spontané
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Réponse de Moginie James

Dear Noel Francis

We greatly appreciate your 5-star review and the time you took to share your experience with Safiyah. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

Zoe was absolutely fantastic

Zoe was absolutely fantastic! Her professionalism, prompt and great communication, helpful nature made finding our place a smooth process. Highly recommend working with her 😊.

31 mars 2026
Avis spontané
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Réponse de Moginie James

Dear Ruth Abisola

We greatly appreciate your 5-star review and the time you took to share your experience with Zoe. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

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