Moginie James Avis 

445
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We were looking for a flat and had made enquiries to >20 estate agents. The original flat we were viewing with Moginie James was unfortunately let before we could jump on it. However, Safiyah kept in... Voir plus

Noté 5 sur 5 étoiles

Nicole was my estate agent who showed me around the property. She was thorough, professional and answered all my questions. I had a few more questions regarding the property, for which she was proacti... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The Cyncoed team were professional, friendly and replied swiftly to texts, emails. Inevitably there are issues that emerge during the process but these were overcome. Zoe in particular impressed me a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a great experience during my house viewing. Maisie Skene was friendly, professional, and very welcoming from the moment I arrived. She took her time to show me around the property thoroughly,... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence immobilière
  2. Investissements immobiliers

À propos de Moginie James

Écrit par l'entreprise

Founded in 2001, Moginie James is an award-winning estate and letting agent with three branches in Cardiff. Our expert team is passionate about property and our clients' needs are always at the heart of everything we do.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Moginie James customers can get everything they need under one roof.

FREE instant online valuation

Trusted by Cardiff for over 20 years

Écrit par l'entreprise

Whether you're looking to sell or let, you can rely on Moginie James to get you there.

Coordonnées de contact


4,7

Excellent

TrustScore 4.5 sur 5

445 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(445)

89 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Moginie James made the rental process…

Moginie James made the rental process extremely easy and stress free. Thanks to both Zoe and Elli for helping make the process as easy as possible and being prompt with all responses. Many thanks both

7 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Naomi really went above and beyond

We recently had a house viewing with Naomi at Moginie James, Pontcanna. Naomi was lovely and answered all my questions about the property. Naomi really went above and beyond to help us find a property and we couldn’t have asked for anything more.

7 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Professional, courteous and extremely efficient.

It has been a pleasure working with Naomi Hall, who assisted in finding new tenants for my property. Naomi was extremely professional, courteous and constantly updated me about the viewings and tenant selection process in particular. Thank you so much for all your assistance and support.

7 août 2025
Avis spontané
Noté 5 sur 5 étoiles

I would like to appreciate all the help…

I would like to appreciate all the help Saffy put into me getting accepted for the apartment; she communicated all what was needed in great detail and also displayed fantastic professionalism during the viewing process.

Thank you, Saffy! You are indeed a great person.

Erik

21 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Customer- Ferry Court

We recently had a flat viewing with Naomi at Moginie James, Pontcanna.

Naomi was an excellent host during our flat viewing. She was welcoming, friendly, and very professional throughout.

Thank you so much Naomi, bcz of you I am able to secure Ferry Court Apartment.

3 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Mercedes clearly showed me through the…


Mercedes clearly showed me through the property. Her service was exceptional and she was really detailed and good in answering all of my questions!

30 juillet 2025
Avis spontané
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Réponse de Moginie James

Dear Gabi Nair

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

Very professional and quick to respond

Very professional and quick to respond. Particularly Naomi, she was very helpful and very quick to respond.

22 juillet 2025
Avis spontané
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Réponse de Moginie James

Good Afternoon

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

We recently had a flat viewing with Naomi

We recently had a flat viewing with Naomi at Moginie James, Pontcanna.

Naomi was an excellent host during our flat viewing. She was welcoming, friendly, and very professional throughout. She gave us a thorough tour of the flat, answered all our questions clearly, and shared helpful insights about the property and the local area.

What really stood out was her great sense of humour — she made us laugh a few times during the viewing, which instantly put us at ease and made us feel even more welcome. Her relaxed and genuine approach made the whole experience feel natural and enjoyable.

Overall, Naomi made the viewing smooth, informative, and surprisingly fun. If we were to move again we would contact her as she made the whole experience so much ease and would definitely recommend her to anyone viewing a property.

Thank you Naomi.

14 juillet 2025
Avis spontané
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Réponse de Moginie James

Good Afternoon

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

Safiayah

Safiayah evans-aziz was brilliant she was friendly, informative and knowledgeable. I can't fault her she has gone out her way to send us properties she thinks we might be interested in.

16 juillet 2025
Avis spontané
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Réponse de Moginie James

Dear Sarah Khan

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

Great Staff

Had a Great experience working with Zoe Pedersen, really made a somewhat stressful process super simple , also got some tips from James Moginie which was super appreciated. Would 100% recommend to everyone, cant thank them enough

21 juillet 2025
Avis spontané
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Réponse de Moginie James

Dear Leonard Benny

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

Helpful and Accommodating

Mercedes has been super helpful and accommodating in providing information for a property. Thank you.

23 juillet 2025
Avis spontané
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Réponse de Moginie James

Dear Fenella Fineberg

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

We recently let our property

We recently let our property with Moginie James and coordinated with Elli May Collins.
We received an excellent professional and efficient service.
We were updated regularly given sound advice all concluding in a successful let.
We will of course use again.
Adrian

7 juillet 2025
Avis spontané
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Réponse de Moginie James

Dear Mr Adrian Jones

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

I had a viewin with elli Collins

I had a viewin with elli Collins. Very helpful and lovely women

10 juillet 2025
Avis spontané
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Réponse de Moginie James

Dear Shauna Jenkins

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Noté 4 sur 5 étoiles

Great Customer Service

The Moginie James Teams have been quite helpful with the entire process of securing a new accommodation.

The reception from the first day I stepped into the Cardiff office was warm and very welcoming.

Mercedes Kouzoukis has been helpful with the entire renting process too.

9 juillet 2025
Avis spontané
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Réponse de Moginie James

Dear Chichi Blessing Ogbonnaya

We are very happy we could provide you with a positive customer experience.

Kind regards
Customer Care Team

Noté 2 sur 5 étoiles

I have just lost buying a flat through…

I have just lost buying a flat through Morgine James and was shocked to find I had to pay £80 for them to check my identity, I've never had this with any other agent and I've bought several house,
It's really a way to get you to sign up for legal services from Lifetime Legal.
THIS IS OUT OF ORDER NO OTHER ESTATE AGENT DOES THIS.
I checked with another estate agent who said it has to do money laundering checks, and to save them time they employ a company that charge £20! not £80
I would not have minded at £20
So if you lose a sale you thought you had maybe the purchaser refused to pay £80 like me
This is the second time I have had dealings with them the first time got very rude when they realised they would only get half commission on a sale as anothe estate agent actually made the sale.
I would never use them for buying selling or renting, total money grabbers

1 juillet 2025
Avis spontané
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Réponse de Moginie James

Dear Graham Mcauley

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. If you would like to contact us at customercare@lrg.co.uk we will be happy to look into this for you.

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

Heartfelt thanks

I had a wonderful experience being assisted by Elli. She is highly professional, very attentive, and always helpful. I truly appreciated her swift and clear responses, which made the whole process smooth and stress-free. Elli’s meticulous and thoughtful service really stands out. Highly recommended!

3 juillet 2025
Avis spontané
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Réponse de Moginie James

Dear Ng Wai Man

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

Great experience

Great experience, fast moving the paper works .

4 juillet 2025
Avis spontané
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Réponse de Moginie James

Dear Fathima Nasim

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

Moginie James have been professional…

Moginie James have been professional and organised throughout the process of viewing and applying to rent one of their properties. Special thanks to Mercedes who worked with me throughout the process.

4 juillet 2025
Avis spontané
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Réponse de Moginie James

Dear Eric Eagles

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

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