I thought I was booking a local Zumba class for a pound. 2 weeks later had 23.00 pound taken and o lying realised because I saw it on my banking up. I had no emails in my account from them. I managed... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Efficient and prompt customer service team. An amazing variety of online/ live stream sessions, which are easy to search for - either by day, time or type. Marking your 'favourites' makes it easy to... Voir plus
L'entreprise a répondu
Signed up for a £1 7 day "trial" but later found out this doesn't include gym sessions and had to "upgrade" to a £24 a month plan which only includes 1 "free" (this ain't free) gym session per week, w... Voir plus
L'entreprise a répondu
The best thing about MoveGB is the variety of exercise options on offer plus the flexibility of the scheme. Being able to freeze my membership is a real bonus for me, as I only use it Oct-March. They'... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de MoveGB
Écrit par l'entreprise
Why choose Move?
Convenience
Get an active lifestyle that fits around your schedule - embrace fitness freedom and workout whenever you like from the comfort of your own home. All under one membership.
Flexibility
Keep full control of your membership - cancel online anytime or freeze your membership.
Variety
We have the UK’s largest selection of live-streamed and at-home workouts. Support your local instructors or try something new from any instructor on the MoveGB network. From yoga and meditation to dance and HiiT or even twerking! There’s 100s of online classes to try!
Ease
Instant access and seamless booking. Choose a class that works for you, then simply book with a tap of a button. You’ll receive an email containing the live stream link before class begins. Try for £1 Learn More
Convenience
Get an active lifestyle that fits around your schedule - embrace fitness freedom and workout whenever you like from the comfort of your own home. All under one membership.
Flexibility
Keep full control of your membership - cancel online anytime or freeze your membership.
Variety
We have the UK’s largest selection of live-streamed and at-home workouts. Support your local instructors or try something new from any instructor on the MoveGB network. From yoga and meditation to dance and HiiT or even twerking! There’s 100s of online classes to try!
Ease
Instant access and seamless booking. Choose a class that works for you, then simply book with a tap of a button. You’ll receive an email containing the live stream link before class begins. Try for £1 Learn More
Coordonnées de contact
11 Laura Place, BA2 4BL, Bath, Royaume-Uni
- 0345 519 6626
- team@movegb.com
- www.movegb.com
3,0
Moyen
844 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great services
Great services, sorted out my issues quickly and effectively.
Thanks
Stefanie at Move GB
7 septembre 2020
Avis spontané
Réponse de MoveGB
Thanks for your review Lisa. We're glad we were able to resolve this for you - just let us know if there's anything else you need 😁
Exceeds expectations!
I've been in touch with the MOVEGB team on at least 3 occasions, firstly they're easy to get hold of, that in itself has surpassed my expectations, secondly they've been personable and able to clearly answer/resolve all my questions and issues quickly. Super-happy with this service!
6 septembre 2020
Avis spontané
Réponse de MoveGB
Thanks so much Matt! It's awesome to hear you love our service. We love helping out, so if every there's anything you need just give us a shout 🙌
Really good service.
3 septembre 2020
Avis spontané
Réponse de MoveGB
Hey Roxana, thanks for your review! If there's anything you need, just let us know 😁
Easy and convenient to use
Easy and convenient to use, highly recommended.
2 septembre 2020
Avis spontané
Réponse de MoveGB
Thanks for your review Kate. It's so great to hear you're loving the convenience of your MoveGB membership - keep up the good work 🤩
Excellent customer service and…
Excellent customer service and accomodating staff. The activities enlisted on the app provide many options to choose from
29 août 2020
Avis spontané
Réponse de MoveGB
Thanks so much for your review Radhika. It's awesome that you love the variety available - let us know if you need any help booking activities 💃
Helpful & friendly!
My experience of Move GB is that they are always helpful & friendly whenever I have had a query & they offer access to an excellent variety of classes.
26 août 2020
Avis spontané
Réponse de MoveGB
Hi Karen, thank you for your review and comments about our service - we really appreciate it :-) Keep up the great active habits, and let us know if you need anything!
Resolved an issue I had with ease and…
Resolved an issue I had with ease and understanding! Superb customer service 👍
25 août 2020
Avis spontané
Réponse de MoveGB
Thank you so much Ami - we're so pleased we could help! We're always on hand to help out, just let us know if ever there's anything you need 🙌
MoveGB are an excellent company with…
MoveGB are an excellent company with dedicated customer service and offer the opportunity to take part in a large selection of fitness activities. I would recommend them as they are always customer focused and always on hand to provide assistance.
24 août 2020
Avis spontané
Réponse de MoveGB
Thanks so much for your review Ian! We're so pleased you love our service and keeping active with us - keep up the good work 💪
easy resolution of my Rejoin date as I…
easy resolution of my Rejoin date as I have missed the date to extend it... credit added to my account, no hassle, all sorted promptly :)
24 août 2020
Avis spontané
Réponse de MoveGB
Hi Ana, thank you so much for your lovely review - glad our team were able to help 😊
Great service will use again soon.
22 août 2020
Avis spontané
Réponse de MoveGB
Thanks for your review! We're so glad you love your service, just get in touch if there's anything you ever need a hand with 🙌
Move GB is a great option to keep…
Move GB is a great option to keep active and the customer service is excellent!
21 août 2020
Avis spontané
Réponse de MoveGB
Hi there, thank you for your review and comments about our service - we really appreciate it :-) Keep up the great active habits, and let us know if you need anything!
Its been a brilliant experience!
Its been a brilliant experience being a member of MoveGB. So glad I took advantage of the offer to join and told my family and friends about it. Very much enjoyed trying out the Taster classes from Dance, Yoga to Pilates. Its Fantastic to take up the opportunity now, keep active, have fun and make the most of your free time!
18 août 2020
Avis spontané
Réponse de MoveGB
Thank you so much Ilaya! It's awesome to hear you're loving MoveGB - we're always happy to help so let us know if there's anything you need 🙌
Quick response to my inquiry
I needed to add a new studio to my partner portal, I phoned movegb and I had it sorted quickly. The lady spoke with me was so polite and made sure that I get everything right. Then she emailed me back 15mins after the phone call.
17 août 2020
Avis spontané
Réponse de MoveGB
Thanks so much for your review and kind words Evdokia! Our team are here to help so let us know if there's every anything you need :-)
Access to lots of classes
Access to lots of classes, online and in person. Lots of variety so I can do climbing, HIIT, yoga and SUP. Reasonably priced. Quick to respond to any issues
17 août 2020
Avis spontané
Réponse de MoveGB
Hey Lizzie - thanks so much for your review! Variety is the key to keeping active for life and it sounds like you've got it nailed 🤩 Our team love to help, so if there's ever anything you need just let us know!
Great customer service
14 août 2020
Avis spontané
Réponse de MoveGB
Thanks so much for your review! It's awesome to hear how much you love our service - if there's anything you need just let us know 🤗
Great service Highly Recomenned
13 août 2020
Avis spontané
Réponse de MoveGB
Thank you so much for your review - we're so pleased Move is working well for you 😊Let us know if there is anything else we can help with!
Went to a gym just to be told they don’t do trials
Update: MoveGB team contacted me and resolved an issue I faced.
12 août 2020
Avis spontané
Réponse de MoveGB
Hi there, Stefanie here from Move. Thank you for updating your review - I'm so pleased my colleague was able to help resolve things. If there's anything further we can do just get in touch. Take care!
Réponse de MoveGB
Thank you so much for review! We're so pleased you love our service. We love our community so will always do what we can to help as quickly as possible 🙌
Flexible and helpful staff
Staff are helpful in getting bookings sorted and there is a good range of activities on offer.
10 août 2020
Avis spontané
Réponse de MoveGB
Hi Margaret,
Thank you so much for your review! We're so pleased we could help and that you're enjoying the variety 😊 Keep up the great active habits!
MoveGB make it so easy to integrate…
MoveGB make it so easy to integrate classes with the system I use - Teamup for class bookings. I added new classes recently and they automatically load up onto MoveGB. It has opened up my classes to new people that wouldn't usually attend (zoom). If I have any issues then MoveGB respond quickly by email or by phone. Excellent
8 août 2020
Avis spontané
Réponse de MoveGB
Hi Lynne, thank you so much for being part of the Move partner network - we're so pleased to hear the Teamup integration and live stream are working well for you! Thank you for sharing your experience and keep up the great work 😊
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