Alaged 86 I am not adroit at ordering on line. Your Covent Garden shop was more than helpful in guiding me to correct telephone number. VANESSA was patient, courteous and very helpful in taking my ord... Voir plus
L'entreprise a répondu
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Your great array of products that met the criteria we were looking for was impressive. In particular we were very impressed by the knowledgeable professionalism and kindness of your staff. Th... Voir plus
L'entreprise a répondu
The NY name is tried and trusted already👏🏽I gifted myself the Advent calendar 😬The variety is good especially, as it is tough job to curate to suit everyone's taste and choices. This is one opportu... Voir plus
L'entreprise a répondu
Quality products, 3 newly released perfumes are unusual and worth a try. Particularly like the foot balm and night sprays for both adult & child. Customer Service at Victoria Station is 1st class
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Pioneers in natural & organic skincare & wellbeing since 1981 | Ethical | Sustainable | Award winning | Global | Independent
Coordonnées de contact
Royaume-Uni
- www.nealsyardremedies.com
4,7
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Les gens ont aussi consulté
I would have awarded 5 stars if the…
I would have awarded 5 stars if the company had not stopped shipping directly to the Channel Islands.
It’s inconvenient and more costly to have to use a Guernsey Post UK address for it then to be forwarded to Guernsey.
12 octobre 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
I love this brand and so does my skin
I love this brand and so does my skin!
All natural essential oils which smell amazing
12 octobre 2026
Réponse de Neal's Yard Remedies
We are so pleased to hear that both you and your skin are loving our brand! Thank you so much for taking the time to share your lovely feedback with us.
With best wishes,
NYR
Réponse de Neal's Yard Remedies
Thank you for your wonderful feedback! We are so pleased to hear you are happy with our product and that they arrived safely and securely packaged.
With best wishes,
NYR
The shop assistant was very helpful in…
The shop assistant was very helpful in showing me what was available and helping me to make the right decision.
12 octobre 2026
Réponse de Neal's Yard Remedies
We are so pleased to hear that a member of our Oxford team was able to guide you through our range and help you find the perfect products. Thank you for sharing your wonderful feedback with us!
With best wishes,
NYR
goods arrived well packaged and nicely…
goods arrived well packaged and nicely presented. will buy again. easy purchase.
12 octobre 2026
Réponse de Neal's Yard Remedies
Thank you for your wonderful feedback! We are so pleased to hear that your items arrived safely and beautifully presented, and that you found the ordering process so straightforward. We look forward to welcoming you back for your next purchase.
With best wishes,
NYR
Excellent facial by an experienced
Excellent facial by an experienced, caring very skilled beautician.
12 octobre 2026
Réponse de Neal's Yard Remedies
We are absolutely delighted to hear that you had such a wonderful facial treatment with our Covent Garden therapy team. Thank you so much for taking the time to share your lovely feedback with us!
With best wishes,
NYR
Pure products that I always recommend……
Pure products that I always recommend… I have used several for many years, hair, skin, aroma therapies. All ver good.
11 octobre 2026
Réponse de Neal's Yard Remedies
We are so pleased to hear that you have been enjoying our products for so many years! It is wonderful to know that you highly recommend them to others. Thank you so much for your loyal support and for sharing your lovely feedback.
With best wishes,
NYR
Nothing in particular
Nothing in particular. Staff at Neal's Yard outlet centre in Gillingham are always polite and helpful.
12 octobre 2026
Réponse de Neal's Yard Remedies
Thank you so much for your lovely feedback. We are absolutely delighted to hear that you always receive such polite and helpful service during your visits to our Peacemarsh store. Your kind words mean a lot to us, and we look forward to welcoming you back again soon.
With best wishes,
NYR
Extra helpful
Staff were very helpful, polite and pleasant. They made time for me to choose what suited best and offered to gift wrap the item I chose for a friend, to make it a bit more special.
Just now is a time of some anxiety for me and for my friend, so staff kindness and thoughtfulness really meant a lot.
9 octobre 2026
Réponse de Neal's Yard Remedies
Thank you for sharing such a touching review. We are incredibly glad that our Glasgow team could offer great care. Knowing that their patience, helpfulness, and the extra touch of gift wrapping brought a little light and comfort truly means the world to us. We are sending our very best wishes to both you and your friend.
With best wishes,
NYR
The best skincare on the planet
The best skincare on the planet! Organic, cruelty free and full of natural plant goodness. The Frankincense hydrating cream has been my daily moisturiser since it was first launched and it is fabulous!
12 octobre 2026
Réponse de Neal's Yard Remedies
We are absolutely delighted by your incredibly kind words! It is wonderful to hear that our approach resonates with you and that our frankincense moisturiser has remained a trusted favourite in your daily routine for so long. Thank you so much for your loyal support and wonderful feedback.
With best wishes,
NYR
Joyous & reliable…
they are natural products with clear labelling which do what they say they can do. The products give pleasure. People enjoy receiving them as gifts.
I've never been disappointed.
9 octobre 2026
Réponse de Neal's Yard Remedies
Thank you for your wonderful feedback! We are so pleased to hear that you love our natural items and that they bring such joy, both to you and to those receiving them as gifts.
With best wishes,
NYR
Réponse de Neal's Yard Remedies
Thank you for taking the time to leave such wonderful feedback. We are delighted to hear that you experienced swift delivery and enjoyed our thoughtful, eco-friendly packaging.
With best wishes,
NYR
Quality products
Quality products, but unfortunately getting a bit too pricey as is everything these days. Prompt delivery and great packaging.
2 octobre 2026
Réponse de Neal's Yard Remedies
We are so pleased to hear that you love our products, fast delivery, and packaging!
We completely understand your concerns regarding rising prices and truly appreciate your honest feedback and continued support.
With best wishes,
NYR
Réponse de Neal's Yard Remedies
We truly appreciate your wonderful feedback! We are so pleased to hear that you found our Victoria Station team so knowledgeable and that you are enjoying our lovely range of items.
With best wishes,
NYR
The Best pf the Best alwasy taking care…
The Best pf the Best alwasy taking care of people needs and they listen
11 octobre 2026
Réponse de Neal's Yard Remedies
We are so pleased to hear that you had such a wonderful experience with our Notting Hill team. Thank you for your kind feedback and for highlighting how attentive and caring our staff are to your needs.
With best wishes,
NYR
Excellent
Excellent, natural products. We’ve been using the Natural Defence hand spray for over 6 years. It smells wonderful and doesn’t dry out your hands. I keep some in the car, which all passengers use and love the smell and some in my handbag.
Easy to refill spray bottles too.
Great service and prompt delivery. Thank you
7 septembre 2026
Réponse de Neal's Yard Remedies
We are so delighted to hear how much you enjoy our Natural Defence Hand Rub! It is wonderful to know it has been a trusted staple for over six years. Thank you for your loyal support and for sharing such lovely feedback.
With best wishes,
NYR
Product arrived on time and was exactly…
Product arrived on time and was exactly what I ordered
9 octobre 2026
Réponse de Neal's Yard Remedies
Thank you for your wonderful feedback! We are so pleased to hear that your order arrived promptly and that everything was just as you expected. We truly appreciate your support.
With best wishes,
NYR
Great product good service
10 octobre 2026
Réponse de Neal's Yard Remedies
We appreciate you taking the time to share your positive experience with our products and service. Thank you for your feedback and support.
With best wishes,
NYR
Love the Neal’s Yard fragrances
Love the Neal’s Yard fragrances, only bought the testers so would like more! Only problem is I preferred one & husband preferred another! Haven’t tried the third yet so maybe we’ll both like!
5 octobre 2026
Réponse de Neal's Yard Remedies
Thank you so much for the review and lovely feedback. We're happy to hear that our scent collection captured your interest. It is always fun when a couple finds different favourites to enjoy! We hope you both adore the final sample just as much.
With best wishes,
NYR
excellent service in the shop
excellent service in the shop . very helpful about the products
10 octobre 2026
Réponse de Neal's Yard Remedies
Thank you for your wonderful feedback! We are so pleased to hear that you experienced excellent service in our St Albans store and found our team so helpful with information about our range.
With best wishes,
NYR
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