The NY name is tried and trusted already👏🏽I gifted myself the Advent calendar 😬The variety is good especially, as it is tough job to curate to suit everyone's taste and choices. This is one opportu... Voir plus
L'entreprise a répondu
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Your great array of products that met the criteria we were looking for was impressive. In particular we were very impressed by the knowledgeable professionalism and kindness of your staff. Th... Voir plus
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Alaged 86 I am not adroit at ordering on line. Your Covent Garden shop was more than helpful in guiding me to correct telephone number. VANESSA was patient, courteous and very helpful in taking my ord... Voir plus
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Max rating for: Easy ordering , reliable high quality products with long expiry dates, eco friendly pretty packaging that will be re- used quick delivery. I keep re- ordering
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À propos de l'entreprise
Écrit par l'entreprise
Pioneers in natural & organic skincare & wellbeing since 1981 | Ethical | Sustainable | Award winning | Global | Independent
Coordonnées de contact
Royaume-Uni
- www.nealsyardremedies.com
4,7
Excellent
3 k avis
Demande des avis aux clients
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Excellent
Excellent, natural products. We’ve been using the Natural Defence hand spray for over 6 years. It smells wonderful and doesn’t dry out your hands. I keep some in the car, which all passengers use and love the smell and some in my handbag.
Easy to refill spray bottles too.
Great service and prompt delivery. Thank you
7 septembre 2026
Réponse de Neal's Yard Remedies
We are so delighted to hear how much you enjoy our Natural Defence Hand Rub! It is wonderful to know it has been a trusted staple for over six years. Thank you for your loyal support and for sharing such lovely feedback.
With best wishes,
NYR
Product arrived on time and was exactly…
Product arrived on time and was exactly what I ordered
9 octobre 2026
Réponse de Neal's Yard Remedies
Thank you for your wonderful feedback! We are so pleased to hear that your order arrived promptly and that everything was just as you expected. We truly appreciate your support.
With best wishes,
NYR
Great product good service
10 octobre 2026
Réponse de Neal's Yard Remedies
We appreciate you taking the time to share your positive experience with our products and service. Thank you for your feedback and support.
With best wishes,
NYR
Love the Neal’s Yard fragrances
Love the Neal’s Yard fragrances, only bought the testers so would like more! Only problem is I preferred one & husband preferred another! Haven’t tried the third yet so maybe we’ll both like!
5 octobre 2026
Réponse de Neal's Yard Remedies
Thank you so much for the review and lovely feedback. We're happy to hear that our scent collection captured your interest. It is always fun when a couple finds different favourites to enjoy! We hope you both adore the final sample just as much.
With best wishes,
NYR
excellent service in the shop
excellent service in the shop . very helpful about the products
10 octobre 2026
Réponse de Neal's Yard Remedies
Thank you for your wonderful feedback! We are so pleased to hear that you experienced excellent service in our St Albans store and found our team so helpful with information about our range.
With best wishes,
NYR
It is such a welcoming shop
It is such a welcoming shop the assistances are always so helpful and kind. The products are high quality and smell amazing.
10 octobre 2026
Réponse de Neal's Yard Remedies
We are so pleased to hear that our Shrewsbury team creates such a welcoming atmosphere and offers helpful service during your visits. It is wonderful to know that you enjoy the high quality and lovely scents of our range. Thank you for taking the time to share your kind feedback!
With best wishes,
NYR
Speedy delivery and the calendar…
Speedy delivery and the calendar arrived in a sturdy box undamaged.
9 octobre 2026
Réponse de Neal's Yard Remedies
Thank you for your wonderful feedback! We are so pleased to hear that your order reached you quickly and that your item arrived safely and securely packaged.
With best wishes,
NYR
Pleasant and helpful
Pleasant and helpful though unable to supply exactly what I wanted.
10 octobre 2026
Réponse de Neal's Yard Remedies
We appreciate your feedback and are glad our team was courteous, though we regret not having the specific item you needed on this occasion. We look forwarded to welcoming you back soon!
With best wishes,
NYR
The Advent Calendar is Truly excellent…
The Advent Calendar is Truly excellent value with just the range of products that I love.
9 octobre 2026
Réponse de Neal's Yard Remedies
We are so pleased to hear how much you are enjoying the Advent Calendar! It is wonderful to know that the selection of items included offers such great value and features so many of your favourite products. Thank you for taking the time to share your delightful feedback with us.
With best wishes,
NYR
Beautiful products & the ladies in the…
Beautiful products & the ladies in the Glasgow store are so lovey 💕
11 octobre 2026
Réponse de Neal's Yard Remedies
We are so pleased to hear that you love our range and had such a lovely experience with the team in our Glasgow store. Thank you so much for taking the time to share your wonderful feedback with us!
With best wishes,
NYR
Beautiful Skin Products
Really have had a good experience trying out various products from this company. Everything I have tried has been to my liking. I find the products great for my dry and sensitive skin and love that they are made with natural pure ingredients. I recommend and will definitely look forward to trying out more of their items soon.
20 septembre 2026
Réponse de Neal's Yard Remedies
We are so delighted to hear that you have had such a wonderful experience trying out our range. It is fantastic to know that our product are working so well for you. Thank you for your kind recommendation, and we look forward to having you explore more of our items in the near future.
With best wishes,
NYR
great customer service- thank you
10 octobre 2026
Réponse de Neal's Yard Remedies
We are happy to hear that our team provided such helpful assistance during your visit to our Norwhich store. Thank you for your feedback!
With best wishes,
NYR
The staff are always helpful and…
The staff are always helpful and informative and I appreciate their help also I love the products and have been using most for more than twenty years so thank you. Sadly some of the products are out of my price now.
9 octobre 2026
Réponse de Neal's Yard Remedies
Thank you so much for being a loyal customer for over twenty years and for your kind words about our helpful team and products. We deeply appreciate your support, and we completely understand your feelings regarding the recent changes in pricing. Your feedback is truly valuable to us as we strive to keep our range accessible to our dedicated community.
With best wishes,
NYR
Staff were very helpful and products…
Staff were very helpful and products are organic. There are a wide range of products at a range of prices that reflect their quality.
10 octobre 2026
Réponse de Neal's Yard Remedies
We are so pleased to hear that you found our Shrewsbury team to be so helpful during your visit. It is wonderful to know that you enjoy our selection of organic items and appreciate the variety and quality we offer. Thank you so much for taking the time to share your lovely feedback!
With best wishes,
NYR
Very helpful
9 octobre 2026
Réponse de Neal's Yard Remedies
We appreciate you sharing your kind words about our Spitalfields store team! We hope to welcome you again soon.
With best wishes,
NYR
All worked well.
9 octobre 2026
Réponse de Neal's Yard Remedies
Thank you for your positive feedback. We are so glad to hear you are pleased with your overall purchase.
With best wishes,
NYR
Wonderful staff member in the Norwich…
Wonderful staff member in the Norwich store, helpful, friendly and knowledgeable. Managed to buy my favourite, although sadly to be discontinued, product from Neals Yard.
10 octobre 2026
Réponse de Neal's Yard Remedies
We are so pleased to hear that you had such a lovely experience with our Norwich team in store. It is wonderful that you were able to secure your favourite item, though we understand it can be disappointing when a cherished product is being discontinued. Thank you so much for taking the time to share your kind feedback with us.
With best wishes,
NYR
Disappointing replacement
I was disappointed when the Sensitive cleansing milk was discontinued. It suited my skin perfectly. I bought the sensitive micellar cleanser as a replacement and oh what a mistake! It hasn’t removed my make up properly and my skin is the worst for it. This has been the only Neals Yard product I’ve ever had an issue with.
10 octobre 2026
Réponse de Neal's Yard Remedies
We are very sorry to hear about your experience with the replacement cleanser and the disappointment caused by the discontinuation of your favourite cleansing milk.
It is disheartening to learn that this new product did not meet your expectations Your feedback is incredibly valuable, and we will share your comments with our product development team as they continuously work to improve our formulations.
If you would like help and support with alternative options, please feel free to visit one of our stores or reach out to our Customer Care Team on customercare@nealsyardremedies.com who will be happy to help you further
With Best Wishes
NYR
Great products as always!
Products were delivered on time and are, as usual, great quality.
9 octobre 2026
Réponse de Neal's Yard Remedies
Thank you for your wonderful feedback! We are so pleased to hear that your order arrived right on schedule and that you are consistently happy with the high standard of our items.
With best wishes,
NYR
Honest skincare
Honest, clean skincare, amazing smells and visible results. Only problem is I can't wait until December to start opening the Advent Calendar
7 octobre 2026
Réponse de Neal's Yard Remedies
We are so delighted to hear that you are seeing such wonderful results from our skincare and enjoying the fantastic scents. We completely understand the temptation of wanting to open the Advent Calendar early, and we share your excitement for December! Thank you for your wonderful feedback.
With best wishes,
NYR
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