Great experience at Northgate. Staff are professional and courteous. Mo behind the desk sorted out a vehicle swap without issue and the garage staff got the vehicle sorted in quickly Thanks
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Red Doles Lane, Leeds Road Trade Park, HD2 1YF Huddersfield, West Yorkshire, GB
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Great experience at Northgate. Staff are professional and courteous. Mo behind the desk sorted out a vehicle swap without issue and the garage staff got the vehicle sorted in quickly Thanks
L'entreprise a répondu
The staff are super friendly, professional, and always go the extra mile to help whenever we need it. Vehicles are always clean, reliable, and ready on time. Anytime anyone from the company Amey i wor... Voir plus
L'entreprise a répondu
Any issues I have with my vehicle I always try to go back to Umer & Ash at the Huddersfield branch! As they always do what they can to make sure my vehicle is sorted. Great branch! Dan
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Great set of guys at the Huddersfield branch. Polite and can’t do enough for you. Mo and Umer on reception managed to jiggle some things around for me so I could get my van back sooner with being on n... Voir plus
L'entreprise a répondu
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
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Red Doles Lane, Leeds Road Trade Park, HD2 1YF, Huddersfield, West Yorkshire, Royaume-Uni
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The Huddersfield branch was an excellent visit the staff are in my book 10/10 especially Umer saif this guy couldn’t do enough for me and the new van that was waiting for me was better than i thought It would be. From turning up to going through the hand over Umer truly was fantastic a credit to the company and very highly rated a massive thank you.

Réponse de Northgate Vehicle Hire - Huddersfield
Hi, I wanted to reach out and commend you for the lovely welcome and outstanding customer service by Umer during my recent and previous visit to Northgate Huddersfield. Your helpfulness and friendly approach really stood out and made my experience so much better. Thank you for making things so easy and enjoyable!

Réponse de Northgate Vehicle Hire - Huddersfield
Excellent experience with this Huddersfield branch especially Umer Saif, he was amazing!! Very helpful and couldn’t do enough for me. He helped me with things he really didn’t need to but did anyways.
Thanks again.
Kieran

Réponse de Northgate Vehicle Hire - Huddersfield
When I book my work van it’s sometimes not a nice experience as it’s not my vehicle , not sure I’m getting a good service . But at Huddersfield I was seen to by Umer who was brilliant and very pleasant to deal with. He is a credit to Northgate. 👏👏👏😊

Réponse de Northgate Vehicle Hire - Huddersfield
Had a great experience, wonderful customer service throughout. Umer was extremely helpful, really satisfied highly recommend.

Réponse de Northgate Vehicle Hire - Huddersfield
I was in a loan van that was just too big for my needs. Appon arriving at the branch I was approached by Umer to whom I had being dealing with over the phone. He was polite and very welcoming and assured me that the van I was swapping into would be ready soon. I then realized that the van I was swapping into wouldn't be suitable either, so I went into reception and dealt with Ashleigh. I explained why the van wouldn't be suitable and Ashleigh went out of her way and was very professional to find me one that would be. The gentleman that deals with the vehicles in the yard fetched my new van and had it parked up next to my previous van for ease of stock transfer.
All I can say is that I received absolutely fantastic customer service from the team.

Réponse de Northgate Vehicle Hire - Huddersfield
I took a hire van that was too big to work with. This was exchanged for a smaller van. Upon collection of the van I asked if there was an eta on the part for my van, no eta on the part. Once I'd left the depot with the replacement van the depot called me an hour after to say my van was ready to collect.

Réponse de Northgate Vehicle Hire - Huddersfield
Helpful and quick turn around in sorting me a van out would use again

Réponse de Northgate Vehicle Hire - Huddersfield
We were loaned a number of long wheel base vehicles in January free of charge by the company to support ourselves as a locally based charity with our tree re cycling. The vehicles were presented to us in good condition and were reliable throughout the week, even during some snow! We are grateful for Northgate's support.

Réponse de Northgate Vehicle Hire - Huddersfield
Really helpful and understanding of our needs fantastic customer service. Thank you

Réponse de Northgate Vehicle Hire - Huddersfield
Exceptional customer service by Umar and Ashley! Always responsive and willing to help with any problems I have with the van. Thanks guys!

Réponse de Northgate Vehicle Hire - Huddersfield
Exceptional service yet again from the workshop staff at Huddersfield - Jayne, Geoff & Stewart.

Réponse de Northgate Vehicle Hire - Huddersfield
We came in as there was a engine coolant problem with our leased van and Chris and Ashleigh was really helpful with getting our insurance and van swapped while the van is getting fixed. They have been really polite and took their time to do whatever they could to help us out.

Réponse de Northgate Vehicle Hire - Huddersfield
Staff at the huddersfield site always go above and beyond to help you out the best possible way and their customer services are second to none. Would highly recommend

Réponse de Northgate Vehicle Hire - Huddersfield
Massive thank you from all at Forget Me Not for helping us out with vans for our Christmas Tree Collections this year. Special shout out to Ashley who has been really helpful too!

Réponse de Northgate Vehicle Hire - Huddersfield
I had a problem with the van which was solved professionally and in a very friendly atmosphere.

Réponse de Northgate Vehicle Hire - Huddersfield
Absolutely fantastic at Huddersfield especially Ashleigh, umar, Chris and Simon.
Great service for our fleet from the Team would definately recommend.

Réponse de Northgate Vehicle Hire - Huddersfield
This was my first time using this branch and wow what can I say absolutely amazing service !!!
It was late in the day when I arrived there was ten minutes left till closing most places would be ushering you out the door !
But Umer what a guy managed to find me a vehicle then even helped me unload the goods from the broken down van in to the new one while the whole time being very polite and considerate of the day from from hell I'd had what a credit to the company this man is I would highly recommend going here if your ever stuck and need a vehicle!

Réponse de Northgate Vehicle Hire - Huddersfield
I had to visit Northgate Huddersfield this morning with a few problems with my long term hire vehicle. In and out with a replacement vehicle in just over 60 minutes. Ash could not have been more helpful, efficient, courteous and friendly. So thank you Ash. Everything you did this morning was greatly appreciated.

Réponse de Northgate Vehicle Hire - Huddersfield
Customer services has been great at the Huddersfield branch always welcomed by Umer and the team when I arrive. Umer has always been clear and efficient with any issues I have had with my vehicle in either getting a replacement or getting my vehicle done as quick as possible! I would also like to thank Ashleigh who alongside Umer fast tracked me getting a permanent vehicle when needed with no stress or issues. I would defo be returning to this branch in the future if needed! hopefully not anytime soon lol but defo felt welcomed and looked after! Many thanks Dan!

Réponse de Northgate Vehicle Hire - Huddersfield
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