NPS Law Avis 

Was dealing with hamza nazra and junaid for my conveyancing for my first property very helpful throughout the process and very quick to respond when needing help all around very good service

Kimberley managed the sale of my property. I was provided with regular updates and first class advice on difficult leasehold issues. I will be using this firm for my future property transactions.

lovely team , who are willing to help
highly recommended

Completely satisfied .. First point was the discussion and advice given from Benito.
Lorena Drapac and Ahrika Ghalib handled my case professionally, quickly and both were very efficient . Keeping in contact throughout.
Thankfully the completion was quick.
I’m pleased I made the right decisions with NPS on my side
Thanks guys
Sam x

I purchased my first home with NPS law.
Great team (Hera and Kamilla) they were so responsive and professional.
All the process went smoothly and quick.
Highly recommend the team.

⭐⭐⭐⭐⭐ Excellent Conveyancing Service – Highly Recommended!
I had a fantastic experience with NPS Conveyancing during my recent property purchase. The whole process was handled quickly, efficiently and professionally from start to finish.
A special thank you to Lorena Drapac, the Paralegal, and Ahrika Ghalib, the Solicitor, who were both absolutely fantastic. They kept me informed throughout, communicated clearly and promptly, and were always helpful whenever I had a question.
The level of customer service, communication and efficiency was excellent, making what can often be a stressful property purchase feel much easier.
I would definitely use NPS Conveyancing again and would highly recommend Lorena, Ahrika and the team to anyone looking for a professional, efficient and reliable conveyancing service.
Thank you for all your hard work! ⭐⭐⭐⭐⭐

I have bought and sold properties in the past and it has been so frustrating. A lack of transparency in the process and a feeling of helplessness that nobody answers the phone or emails. This is not how NPS work. They are very clear where things are. They answer calls and emails and if they are busy they even rang me back!! This has never happened before.

I can’t praise them enough. Many Law firms just pass your file about so a new person picking your case up as no idea of where it’s at. Again, NPS gave a different and refreshing way of working. One person handles everything and in my case Fatima was so professional despite my frustration with the buyers solicitors. She was so committed and I am sure under the guidance of Zara will go very far. Zara stepped in when necessary and was very transparent in calling me to tell she had held things up to ensure that something was changed in the legal documents at the 11th hour to my favour in the case that my buyer defaulted. This was following an email with my fears and despite pressure to exchange she stuck to her guns.

Highly recommend these guys

Aisha and cary was excellent, it was my first time property and I didnt have a clue and I was in the house in 3 months. The staff are always friendly and help with anything you need to know ,definitely will recommend them to others.

Hannah, Libby and the team made the whole process smooth and stress-free. The weekly updates were useful and the Middlesbrough team were onhand for any queries, always polite and friendly. NPS Law handled my sale and purchase and there were no issues. I'd recommend this firm for all conveyancing needs.

I would like to thank NPS Law for dealing with my house house purchase. Only a few issues that NPS dealt with before they become a problem, one downside is the app needs work in the way it works and the up date input. Over all very happy with the overall case..

We would like to say a huge thank you to Libby, Hannah and Megan at the Middlesbrough office for all their help and support with our recent purchase. They were incredibly helpful, professional and approachable throughout. A massive thank you to Libby for our weekly updates!

We really appreciate all of their help and would happily recommend them to anyone looking for solicitors. Thank you again!

NPS provided us with conveyancing services during our recent house purchase. The process was managed by Hera and she was assisted by Kamilla. Couldn't fault them. Despite some vendor solicitor delays, NPS worked hard and carried out the process as quickly as possible and kept us up to date throughout. Price was also very competitive.

Hera and Kamilla have been fantastic throughout. Hands down the best firm I've used in YEARS. From the start to finish they have been attentive, answered queries quickly and proactively, which I do find rare. They've enabled me to complete in c.3-months, and I'm pretty sure we could have gone faster if needed. Would absolutely use again, especially given the reasonable price point. I've had firms charge far more and been far less efficient - this was a breathe of fresh air.

Safa, Lindsay, Callum, & Shannon, kept us informed at all times during the sale of our property.
We would recommend NPS Law, to our friends.

Fatima and Zara ensured i had a seamless and pain free experience during my house purchase..they are good!
recommended

Had a lovely experience with Sofia.
The process was well explained and I felt supported, kept upto date throughout. Would definitely recommend her services, she made a very anxious process simple and fast!!
Thank you 😊

Junaid is always helpful and a pleasure to be working with , at Black Horse Property in Bradford we always use Junaid for all our Property matters and it's always been a smooth and clear process with excellent results.

I am extremely disappointed with the level of service, communication, and overall handling of my property purchase.

As a first-time buyer purchasing an empty property with no onward chain, I expected the transaction to be relatively straightforward. Instead, it took over 20 weeks to complete, with very little progress being communicated to me throughout the process.

The biggest issue throughout was the complete lack of communication. NPS Law provides a client portal which is supposedly designed to keep clients updated on the progress of their case. Unfortunately, the portal was rarely updated, making it almost entirely pointless as a source of information. The only way to find out what was happening was to continually chase for updates.

I regularly submitted update requests through the portal, which allows customers to do so every 24 hours, and I also sent emails on an almost daily basis requesting information. Most of these requests were either ignored or met with vague responses. On the occasions when I did receive a reply, I was repeatedly told that my query would be passed to the solicitor and that someone would get back to me. In reality, that follow-up rarely, if ever, happened.

What is particularly concerning is that it took approximately three weeks from the searches being returned for the solicitor to even review the case. During that period there was no meaningful communication explaining the delay or providing reassurance that any progress was being made.

The situation became so frustrating that the only time I was able to speak to my solicitor and receive any meaningful feedback was after I expressed my intention to seek alternative legal representation. It should not take a threat of moving to another solicitor for a client to receive a response or an update on their own case.

The poor communication continued right through to completion. On the day of completion, after receiving a phone call confirming that the funds had been transferred, I then received an email around 20 minutes later informing me that NPS Law had forgotten to send me documents that required both my signature and the signature of a witness. Despite having held my completion funds for three days beforehand, they had also failed to include an additional £1,000 that needed to be transferred that same day. This last-minute oversight caused unnecessary stress on what should have been one of the most exciting days of the entire process.

I immediately tried to contact my solicitor to understand what had happened, but neither she nor her team were available. The member of staff who answered my call assured me that my query would be marked as urgent and that someone would get back to me as soon as possible. Instead, I waited over an hour and a half before eventually receiving a response by email. Given the urgency of the situation, this level of communication was completely unacceptable.

Unfortunately, the poor service did not end after completion. I was owed money due to a service charge adjustment, yet 10 days after completion those funds still had not been transferred to me. I provided my bank details promptly when requested, but I was still left chasing money that was rightfully owed to me, with no meaningful communication explaining the delay.

Buying a property is one of the most significant financial commitments a person can make. Clients should not have to spend weeks chasing basic information, wondering whether their file is being worked on, dealing with avoidable last-minute errors on completion day, or even after completion having to pursue money that is owed to them.

Based on my experience, the service was characterised by poor communication, excessive delays, a lack of transparency, avoidable administrative errors, and a failure to keep clients informed at every stage of the transaction. I would not recommend NPS Law to anyone looking for a responsive, proactive, or customer-focused conveyancing service.

Do not use. Didn’t read statements correctly and incorrectly moved money on completion. Didn’t accept responsibility for their error and we’re left waiting for huge refunds due to their error. Avoid!

Ours was slightly complicated but very urgent case and Yusuf Tariq was absolutely on it! Proactive with his communication, understanding of the situation, and got it over the line, despite the other side clearly not having the word 'urgent' in their dictionary.
Highly recommended.