This was my first experience with support and everything worked out well. I called because of a defective gps tracker and the support representative I spoke with helped me tremendously by helping me t... Voir plus
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Lisez les avis des autres
WE have delt with pet link before and appreciated everything that we have gotten from them and appreciated their helping to keep our dog safe .We feel that they are there for us we need them the most... Voir plus
Although when ordering alert tags for the leash, it's says to allow 3 weeks that seems like a long time for such a valuable resource. Additionally, I placed the order on Sep 8th but wasn't acknowledg... Voir plus
I haven't received the order yet but I'm going to comment . Ordering the collar I wanted was easily done, looking at the product and information on the item was through & simple also I was recommen... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Peace of mind comes from trusted service PetLink has been a leader in pet identification and reunification for over 30 years. With our microchips, we create a lifelong link between people and pets. It’s easy to add all your pets to one account, update your contact information, and even provide coverage should you take your pet abroad. With no complicated processes or annual renewals, we promise to keep your pet safe for life. We provide a service we hope our customers will never have to use, but if they do, it’s not only the microchips that make the difference, it’s our level of care and support. With PetLink, it’s personal.
Coordonnées de contact
345 West Cummings Park, 01801, Woburn, MA, Etats-Unis
- 1-877-PETLINK
- petlink@petlink.net
- www.petlink.net
4,4
Excellent
1 k avis
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A répondu à 54 % de ses avis négatifs
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I got just what I ordered very quickly
29 mai 2026
Nice size engraving well done.
29 mai 2026
I needed a new tag for my dog as it was…
I needed a new tag for my dog as it was lost I was able to order it and am waiting for it to arrive
30 juillet 2026
Peace of mind
Collected great information in case my cat is ever lost. The variety of products were great.
27 mai 2026
Easy to use
Getting my dogs and cats registered was easy and seems to function properly. Fortunately, I have not had any animals lost so I don't know how well this works in that type of an emergency.
15 mai 2026
The only thing wrong is the cheap crap…
The only thing wrong is the cheap crap tags you sell that fall off the dogs collar ALL THE TIME!!! Plastic bullcrap......then you have the nerve (balls) to charge $16.00 or more for a replacement tag that could not possibly cost you a plug penny..................other than that blatent ripoff,good job!!!!!
22 juillet 2026
Great communications
20 juillet 2026
A great company that is dedicated to keeping the customer relationship.
Had an issue with the gps device and they talk me through it and realized there was a problem and replaced it instantly. The customer service was excellent! Thank you
20 juillet 2026
Phenomenal customer service and very…
Phenomenal customer service and very user friendly website
20 mai 2026
I love the way these tags look HOWEVER
I love the way these tags look, however I find that they don’t last that long as the rubber tag connector is weak and the tag eventually falls off. I’ve replaced so many over the years. Couldn’t you develop a better connector?
22 juillet 2026
Fast easy ordering
Fast easy ordering, quick delivery and accuracy. Best experience I have had ordering online in a long time. Very nice product and looks and feels well made.
17 juillet 2026
Very helpful when I call and fast…
Very helpful when I call and fast service! Nice to see them on Facebook with great products! Bought a product yesterday and it is already shipped!
19 juillet 2026
bird dog enthusiast
As a bird dog enthusiast I highly recommend PetLink, their GPS, and notably their excellent customer service and client support.
14 juillet 2026
Very fast service with correct info
Very fast service with correct info. only problem was the collar was a bit bulky and stiff and used plastic instead of metal on adjustment material so more bulky. The other collars are fine and like the bells.
14 mai 2026
The units dont hold charge well
The units dont hold charge well. Did all the things said to save battery. Had to buy a second unit to put on while charging so my dog stayed tracked. It cost me A GPS Tracking fees
14 mai 2026
Réponse de PetLink
Hi Jeff, We are very sorry to hear about the charging issues you experienced. We know how stressful it is to worry about a pet's location, especially when you did everything right to try and conserve the battery. It is certainly not our intention for you to feel like you have to buy a second unit just to maintain coverage. Please contact us at gps@petlink.net so we can investigate the unit.
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