Pet protect have been wonderful, professional and always keep you in the loop so you know what’s going on.insurance claims always paid without any problems.my dog Rogue was my world and sadly after 6... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
When one of our dogs needed surgery to remove a suspicious lump our vet was able to submit a costing and get it pre-approved before we went ahead so we knew what was covered and how much we needed to... Voir plus
L'entreprise a répondu
I hadn’t experienced Pet Protect before insuring our cat so took a chance that they would be true to their reviews. Hands down they’ve been the most prompt and simple insurers to deal with. No q... Voir plus
L'entreprise a répondu
Astronomical and unjustified increases in premiums, despite having 3 pets insured with company and only making 3 small claims over the past 7 years. When you cancel they helpfully remind you that pr... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Pet Protect is a well established provider of pet insurance products for cats & dogs in the UK and has been covering pets for over 40 years. Our Lifetime cover offers peace of mind and helps to protect your pets if they become unwell.
Coordonnées de contact
4th Floor, Limelight, Elstree Way, WD6 1JH, Borehamwood, Royaume-Uni
- 0345 602 4797
- enquiries@petprotect.co.uk
- www.petprotect.co.uk
Pet Protect Pet Insurance
4,4
Excellent
4 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Quick and Easy to claim.
24 juin 2026
Avis spontané
Réponse de Pet Protect
We're so glad to hear that you found the process to be quick and easy. We appreciate your positive feedback! Thank you. Pet Protect
Réponse de Pet Protect
We are grateful for your kind words. Thank you. Pet Protect
Been with Pet Protect for the whole of…
Been with Pet Protect for the whole of dogs life. Unnfortunetly the only complaint I have was the renewal price. The only way I could the insurance cheaper with the same company was to cancel the renewal and take out a new policy, chatbot was not open to negotiation and I couldn't speak to a human.
25 juin 2026
Avis spontané
Réponse de Pet Protect
We appreciate you sharing your experience regarding the renewal process and pricing. We understand your frustration and thank you for your feedback. Pet Protect
Online chat
Very professional service using the online chat with Sam Roberts
30 juin 2026
Avis spontané
Réponse de Pet Protect
We're so happy to hear our online chat service provided a professional experience. We appreciate your kind words. Pet Protect
Brilliant!
Brilliant!! Have a spaniel with an ongoing condition and only takes five mins to send invoices in and get a reply within minutes to say being sorted!!!
24 juin 2026
Avis spontané
Réponse de Pet Protect
We're so happy to hear that our process for handling invoices is working well for you and your spaniel's ongoing condition. We appreciate your kind words! Pet Protect
Réponse de Pet Protect
We're happy to hear that our prompt and professional response was appreciated. We value your positive feedback. Pet Protect
Excellent insurance care from pet…
Excellent insurance care from pet protect for my dog bebe’s teeth extractions. Very quick response. Thank you pet plan
11 mai 2026
Avis spontané
Réponse de Pet Protect
We're so glad to hear that we could provide excellent care for your dog's teeth extractions and that you experienced a quick response. Thank you for your kind words! Pet Protect
The old saying with insurance “you…
The old saying with insurance “you don’t know until you use it “ - well unfortunately I had to use mine, bills racked up quickly and they took a lot of stress and worry away after the initial outlay from me they worked directly with my vet and will continue to do so now we have a lifetime treatment need - truly grateful I didn’t move provider to save a couple of pounds
16 avril 2026
Avis spontané
Réponse de Pet Protect
We are truly grateful for your kind words and are so glad we could provide support during a challenging time. Knowing we eased your stress is incredibly rewarding. Thank you. Pet Protect
I’m so pleased I continued my pets…
I’m so pleased I continued my pets policy insurance with pet protect, lily my dog has had a couple of claims and I can guarantee that pet protect take all the hassle out of your claim they are quick to respond and pay the remainder to your vets straight away great service always do not hesitate to have your pet/s covered by pet protect 5* company always
14 mai 2026
Avis spontané
Réponse de Pet Protect
We are so happy to hear about your positive experience with us. We truly appreciate you sharing your kind words. Thank you for your continued trust in our service. Pet Protect
Good experience no problems fast turn…
Good experience no problems fast turn round on claim we have a on going claim been going for a couple of years all good would highly recommend
16 mai 2026
Avis spontané
Réponse de Pet Protect
We truly appreciate your positive feedback and are so pleased to hear about your good experience with our claims process. Thank you for your recommendation! Pet Protect
Fantastically easy to make a claim
Fantastically easy to make a claim. Prompt payment too.
15 juin 2026
Avis spontané
Réponse de Pet Protect
We are delighted to hear you had such a positive experience with our claims process and prompt payment. Thank you for your feedback. Pet Protect
Got my back
Went online looking for pet insurance, some quotes were ridiculous, seen pet connect, really good value,covers everything you can think of,and more that you would never consider, at the end of the day, its peace of mind,i now kniw that my cat will be ok, and can have a happy life,doing what cats do, which isn't a lot, and if anything happens pet connect got my back
15 juin 2026
Avis spontané
Réponse de Pet Protect
We are so happy to hear that our pet insurance provides you with such great value and peace of mind for your beloved cat. Thank you for sharing your positive experience! Pet Protect
Réponse de Pet Protect
We're glad you appreciate our quick and easy service. We thank you for your kind words. Pet Protect
Answered my enquiry via the online…
Answered my enquiry via the online chat quickly and easily.
Always find petprotect efficient when making any claims, never have any problems.
15 juin 2026
Avis spontané
Réponse de Pet Protect
We're so happy to hear we could assist you quickly and efficiently. Thank you for your kind words! Pet Protect
Well what can I say my eldest Shih Tzu…
Well what can I say my eldest Shih Tzu has no end of problems. Pet protect have always been excellent and paid the money. You hear stories about pet insurance doing everything not to pay but these guys have been excellent, iv 2 Shih Tzus both insured by pet protect youngest never had a problem touch wood
10 juin 2026
Avis spontané
Réponse de Pet Protect
We're so glad to hear we've been able to provide excellent support for your Shih Tzus, especially with your eldest. Thank you for sharing your positive experience! Pet Protect
Réponse de Pet Protect
We appreciate your positive feedback. We are glad you found it to be a good value. Thank you. Pet Protect
This company is very quick with payouts
This company is very quick with payouts
I'd recommend Pet Protect to anyone.
24 mai 2026
Avis spontané
Réponse de Pet Protect
We're so happy to hear you are happy with our claims processing times. Thank you for your kind recommendation! Pet Protect
Very impressed
Very impressed, claim was paid out within a few days of submitting claim, have been with pet protect for a number of years with no problems.
5 juin 2026
Avis spontané
Réponse de Pet Protect
We're so happy to hear about your positive experience with us and prompt claim settlement. Thank you for your continued loyalty! Pet Protect
Would recomend
PetProtect has been there for my pet for when I require them. I have not had any issues with claims and they are friendly on the phone if you give them a call
27 mai 2026
Avis spontané
Réponse de Pet Protect
We're so glad to hear we've been there for your pet and that our team has been friendly and helpful. Thank you for your kind words! Pet Protect
Very quick
Very quick, lots of options to communicate your requests and we’re very easy to follow. Also a quick response
2 juin 2026
Avis spontané
Réponse de Pet Protect
We're glad you enjoyed your experience with our quick communication and many options! Thank you for your feedback. Pet Protect
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