The best card from experience. Offers with companies are good, cashback is incredible, and the knowledge to know when they can let you borrow more is 2nd to none. Also putting money back onto card is... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Have used pulse for many years and have never had a problem. Easy app with all information you need in one place.you dont have to look any where else. Have paid by direct debit and never problem,... Voir plus
So this use to be my most fav platform to play until, the took away chat support. nothing more aggravating, time wasting, and disappointed than typing and email and getting an automated response not a... Voir plus
L'entreprise a répondu
Been with this card company for a good few years now and they have been excellent, handling any queries or questions I might have had via their customer service department, I never been miss charged,... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Pulse is a credit card that rewards your everyday spending with cashback offers and pocket-friendly savings. It’s available by invitation only and designed for people who want to get more from their spending while keeping their credit simple and manageable. You can earn extra value from the purchases you’re already making through cashback offers, while easily tracking your spending, checking your balance, and managing repayments – all in one place. Simple tools help you stay in control of your account, making managing your credit feel more rewarding. Representative 39.9% APR (variable). NewDay LTD. Subject to status. 18+. UK only. T&C’s apply. Credit limits and score could increase with responsible account management
Coordonnées de contact
Royaume-Uni
- www.pulsecard.co.uk
4,5
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The card is good but not recognised by…
The card is good but not recognised by other company’s to do a balance transfer.
19 février 2026
Réponse de Pulse
Hi Ms Jones,
Thank you for taking the time to leave us a review.
I can confirm that we do offer a Balance Transfer service between most other high street lenders in the credit market, with the exception of some newer digital products, and American Express.
If you're looking to arrange a Balance Transfer via a Pulse account, to pay off another card, you can do this in the app by going to:
Pay > Balance Transfer
Please bear in mind that it can take between 3 hours and 3 working days for a Balance Transfer to be completed, once it has been arranged on the account.
I hope this helps!
Thanks, Michelle.
Great app easy to navigate and keep…
Great app easy to navigate and keep control of your spending.
19 février 2026
Réponse de Pulse
Hi Patrick, We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊 best, Elan
Réponse de Pulse
Hi, Thank you for taking the time to leave us a kind review, we appreciate it! 😊 Thanks, Michelle.
A Great Card And App!
My Pulse card is easy to use and making purchases online or out and about is simple too.
Any interest added is low and the Pulse app is simple to use. Everything you need to know about your card is on the app!
19 février 2026
Réponse de Pulse
Hi, We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊 Thanks, Michelle.
High Interest rates
19 février 2026
Réponse de Pulse
Hi, I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above. The interest rate on your card is given after full credit checks are performed, and it set to what we feel is appropriate at the time.
We do check accounts on a regular basis and if we feel a lower interest rate would be acceptable, we will let you know right away at the time. Unfortunately, we’re unable to decrease this by request and I apologise for any inconvenience. If you have any questions or concerns, please don’t hesitate to get in touch with our Customer Service team. Thanks, Michelle.
The card is poorly received overseas
The card is poorly received overseas. Cannot even buy petrol without being declined.
In UK online purchases also frequently declined.
All of this happens even thought I approved the transactions in the app.
Only good for Amazon purchase.
19 février 2026
Réponse de Pulse
Hi Peter,
This is not the level of service which we aim to provide at all, and please be assured that this feedback will be passed on to the relevant team for further review. Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0333 455 8930 or via chat in the app (More > Help & Support > Contact Us > Contact Details) at your next convenience. The team will have full access to your account and will be happy to help. We hope to hear from you soon so that we can get this resolved for you.
Best,
Stephanie.
Horrible and discriminating towards disabled customers
Horrible and discriminating towards their disabled customers. I purchased accessible tickets which were stated when I purchased from a retailer.Pulsecard was useless and their advisor was absolutely clueless on the first call and had no clue whatsoever. My case was immediately closed before I even had a chance to upload evidence. I then asked for another claim to be started as I was charged wrongly and not provided with the service listed. Pulse card then retracted a refund which was initially granted to me which. The refund was then retracted even though I submitted evidence. Avoid at all costs especially if you have any physical impairment as they do not care.
In response to the below:
Information was sent immediately. No response was given nor was I contacted as per below
18 février 2026
Avis spontané
Réponse de Pulse
Hello S H,
I’m very sorry to read that you’ve not had the experience you expected with us, I appreciate the time you’ve taken to write the above. With regards to what you have mentioned, I would like to pass your concerns on to our Specialist Team to review. I've sent you a private message and if possible, please may you provide:
- A reference number (your account number or postcode)
- Your email address
- Your phone number
- Your full name
We hope to hear from you soon so that we can investigate these concerns in more depth. As this is a public platform, we’re unable to discuss account details over here, which I trust you appreciate.
Take care,
Claire
Pulse Card
Used for online shopping for security and personal preference. App and text messages keep me upto date with my spending
12 février 2026
Réponse de Pulse
Good Afternoon,
Thanks for taking the time to share your review, we're thrilled to hear you're finding your card so handy!
- Kenith
I love this card.
12 février 2026
Réponse de Pulse
Hello Heather. Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 We're happy to have you as our customer. Kind regards, Audrey
works well for me and I like the way…
works well for me and I like the way any purchase I make is immediately displayed as pending.
12 février 2026
Réponse de Pulse
Hi Hugh, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊best, Elan
Is good to have a pulse card to use for your necessarily
The company is doing well. I am so pleased with my master card pulse.
12 février 2026
Réponse de Pulse
Hi Dana, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊best, Elan
Recommend to anyone great support if…
Recommend to anyone great support if needed .
Great security
Five stars
13 février 2026
Réponse de Pulse
Hi Allison, thank you for taking the time to leave us a kind review, we appreciate it! 😊 Thanks, Michelle.
Réponse de Pulse
Hi Luke, thank you for choosing us as your card provider. We're pleased to have you as our customer 😊 Thanks, Michelle.
Réponse de Pulse
Hi Dana, thank you for taking the time to leave us a kind review, we appreciate it! 😊 Thanks, Michelle.
Everything in general, a nice card,recommend 100/100
Everything in general, a nice card
12 février 2026
Réponse de Pulse
Hi Victor, thank you for taking the time to leave us a review. We're excited to have you on board 😊 Thanks, Michelle.
Pulse have been brilliant supporting me…
Pulse have been brilliant supporting me through financial hardship to being more in line with my financial goals.I can’t speak highly enough of my journey with your support
5 février 2026
Réponse de Pulse
Hi Peter, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Réponse de Pulse
Hi Antonio, thank you for taking the time to leave us a kind review, we appreciate it! 😊 Thanks, Michelle.
Very good card rebuild you Credit
Very good card rebuild you Credit? And always have someone to help you
5 février 2026
Réponse de Pulse
Hi Paul, thank you so much for the lovely review! We're glad to learn that we were able to help you build your credit score. Keep up the good work 😊 Thanks, Michelle.
Been using the card for ages
Been using the card for ages, the app is great and easy to navigate, I like the safety features if there’s doubt over an online vendor and the cashback is a lovely bonus
5 février 2026
Réponse de Pulse
Hi Mim, thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Thanks, Michelle.
Pulse have their finger on the customer care pulse for sure
Been a customer for well over a year and they have great customer service, well to be honest I have only needed to contact customer once in that time and they were friendly, efficient and completed all actions as promised.
Highly recommended
29 janvier 2026
Réponse de Pulse
Hi Clare, We do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊 best, Elan
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