This was the first time that I have ordered from Pure Beauty and did so based on the excellent price point. My items were dispatched and delivered within expected timescales and were well packaged. I... Voir plus
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Lisez les avis des autres
I ordered Moroccanoil all in one leave in conditioner and Clarifying Shampoo twice and have received a great service each time. The products were well packaged and arrived promptly. Pleased the postag... Voir plus
Was slightly worried when ordering that my Medik8 product wouldn’t be real - especially at the price but it arrived very quickly and after checking the batch code it most definitely is. Don’t hesitate... Voir plus
I ordered three Dermalogica products and they were delivered very quickly. Genuine articles at a very competitive price. There was supposed to be a bonus free gift with my order but that didn’t arrive... Voir plus
À propos de l'entreprise
- Institut de beauté
- Fournisseur de produits de beauté
- Magasin de produits capillaires
- Boutique de santé et beauté
- Clinique dermatologique
Écrit par l'entreprise
We are a small family run Beauty Salon from Lichfield in the Midlands and we have been selling Professionally Recommended Beauty Products Online in the UK for nearly 20 years. Our brands include some of the most popular, well known and well resepcted skincare and hair care products in the UK. These include Dermalogica, Elemis, Medik8, SkinCeuticals, Olpalex, L'Oreal, Color Wow and many, many more besides. We are a small business and we are very proud to be so and the comes with it's stregnths and weaknesses but we have a strong and loyal customer base and we always try and do our very best for all of our customers. We hand pick and pack all of our customers' orders, we do it from our Salon in Lichfield and we process and send orders as quickly as we can but we are not a multi-national business and we will never deliver your items the same day. What we will do is appreciate each and every customer and each and every order they choose to place with us.
Coordonnées de contact
Porchways House, 83 Upper St Johns Street, WS14 9DT, Lichfield, Royaume-Uni
- 0121 314 7039
- shop@pure-beauty.co.uk
- www.pure-beauty.co.uk
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A répondu à 100 % de ses avis négatifs
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Just found this company
Just found this company , very happy with the service I have received, ordered 3 times , receive confirmation straight after ordering! Update and dispatched almost immediately!
Would definitely recommend
Ordered the wrong product for my sister…
Ordered the wrong product for my sister now they won’t refund me my money, looks like I’m out $60 saying items on sale are not refundable. It wasn’t on sale when I purchased it. Crooks SMH

Réponse de Pure Beauty
I placed an order on 2/7/26 I had to…
I placed an order on 2/7/26 I had to contact them on 7th to chase order was told out of stock but would upgrade order ASAP. It was delivered on 9/7/27 but was wrong I ordered a 100ml received 75ml but still charged for 100ml, was told could send it back for refund or put points on my account which is no help to me. Should have contacted me to say it was out of stock and I would have asked for a refund.

Réponse de Pure Beauty
Excellent service
I’ve been purchasing Dermalogica products from Pure Beauty for years. Excellent service, delivery and rewards. Discount codes each month. Very happy customer.
A purely beautiful experience
This was the first time that I have ordered from Pure Beauty and did so based on the excellent price point. My items were dispatched and delivered within expected timescales and were well packaged. I have now started using my Medik8 moisturiser and very pleased with the product having changed from another pro collagen product based on price. Thank you Pure Beauty
Shocking company
Shocking company! Item arrived damaged and company disagreed and refused to refund me. As you can see from previous comments by owner on other reviews he is rude and lacks any type customer service experience. Don’t forget its ’family Run’, this does not make this ok. The directors last company was dissolved, which speaks volumes. I will not purchase from them again and will tell my friends and family!

Réponse de Pure Beauty
I have used Pure Beauty for a number of…
I have used Pure Beauty for a number of years now and they always have competitive pricing and deliver promptly. Highly recommended.
Every item clearly displayed
Every item clearly displayed. Genuine products. Arrived quickly
Always pleased with my products
Always pleased with my products. The Company are prompt on delivery very straight forward and keep you informed.
I ordered Moroccanoil all in one leave…
I ordered Moroccanoil all in one leave in conditioner and Clarifying Shampoo twice and have received a great service each time. The products were well packaged and arrived promptly. Pleased the postage was free and Royal Mail tracking service was used, kept up to date of the items progress and always receive a good service with Royal Mail. Would recommend using Pure Beauty based on my experiences.
Kathy’s Beauty Products
My dermalogica products always arrive thoughtfully packaged and quickly. A great price and always available.
First Order Placed
I placed my first order with Pure Beauty last week, it arrived quickly & as ordered, the customer service department were very helpful & professional when I had a query. Will definitely order again
Great range of products and good prices!
The ordering process was easy and Pure…
The ordering process was easy and Pure Beauty offered the most competitive price on the Dermalogica product I was looking for. The delivery took 4 working days and was packaged well. Would recommend.
Ive used this company for a nunber of…
Ive used this company for a nunber of years and have always been pleased with the service offered - ompetitive pricing and fast delivery service. Thank you
Excellent service
Excellent no issues prompt delivery
Great prices Medik8
Was slightly worried when ordering that my Medik8 product wouldn’t be real - especially at the price but it arrived very quickly and after checking the batch code it most definitely is. Don’t hesitate to use - excellent service and really good pricing!!
Always a pleasure to do buisness with
Always a pleasure to do buisness with, as they have good prices, delivery is fast and timely and they keep you fully informed whats happening. Overall customer service is 110%. And the packaging is fully recyclable or compostable,
Really happy with my products and the…
Really happy with my products and the company. Delivery was quick and well packaged. I’d made a mistake on my order but the co were happy to exchange for me and were very helpful. I would recommend them and will reorder
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