Putnams Avis 

Very professional company that answer the phone immediately. I had a delivery issue caused by the Royal mail strikes (not Putnams fault). They were very informative and helpful. My product happened to arrive the next day anyway and it is a very comfortable Sero cushion that is aiding my recovery post surgery. Thank you to the Putnams team and to "Sharon" who made my product (that was a nice touch on the sewn-in label).

Absolutely love the wool duvets I bought. After trying a weighted blanket without success, I wanted something warm but heavier than a normal duvet. The wool makes for the most comfortable sleep I've had in ages. I normally can only sleep 4 hours in one go but with this duvet, I am sleeping soundly up to 6 now. Also not expecting them to be delivered before Christmas as it was a late order, they turned up on the 23rd & I was very impressed with the swiftness of dispatch. Definitely will recommend & use this company again.

The product arrived quickly and it was fairly reasonable given the normal cost of latex pillows....however, there is absolutely no world in which the pillow is even remotely comfortable or useable. Of course, I am not allowed to return in so into landfill it goes. Good one guys!

My son have a bad reflux and asthma and recently purchaced wedge pillow helped him so much.... he has such blissfull sleeps at night now... thanks so much to Putnams....

I bought the neck support pillow from Putnams that ensures you sleep on your back with your neck aligned and not at an angle, it kind of creates a trough for your head.
Amazing quality and design. It has changed my life. I wish someone had told me years ago a product like this exists! It has made such a difference thinly sleep and neck/back pain.
I have now just ordered the orthopaedic foam mattress to support my back too!

I ordered a bed wedge for my acid reflux as advised by my consultant. He recommended Putnams bed wedge and I haven't looked back since. Very good quality, made in the UK and comes with a 2 year guarantee. Thank you for letting me get a good nights sleep again.

We have had the mattress for almost two years now and when we decided who to get some more pillows we came back to Putnams for this. Easy to adjust, which im told is great for stopping snoring.

I received a kneeling chair from this company last week. The quality was nothing like I expected. I was told that it had 2 adjustment settings. One is the hammer mechanism for sitting pad (the actual pegs that hold this are not screwed in, but glued together BTW and this takes all the weight) and the second for the kneeling pad. What they do not explain is that this second adjustment is a dis-assemble job. You have to take the chair apart and re-build to move the knee pad up or down. This is not an adjustment. Worse still, when you attempt this, the Allen key provided just goes around and around as the whole thing is one long metal bar with two screws at each end, which have screwed in by machine. There was not way for me to adjust anything.

I wrote to them asking for help on how. No response. I called a handyman on a Sunday to help me as I needed the chair urgently. He needed extra tools to dis-assemble the knee pad and put it together. I wrote the these people again saying that at least they should pay for the handyman who I had to call out. Not even an acknowledgement of my email.

The chair was badly packed, box was open when I found it at a neighbours dumped. If I want to return, I have to use all original packaging, arrange and pay for it myself. Not doable with the way they packed the chair.

The material used is bad quality, every bit of fluff in your house will stick to it. And, as the owner, of many Tempur memory foam products I can tell you for sure this memory foam they charge extra for is bad quality. The upholstery looks like my 5 year old did it, and the screws are so badly put in that wood underneath chair is damaged.

The chair will not last, I am stuck with it, and it is way too expensive for just a throw away item. Shame on them using the NHS as a brand to sell their bad quality product - saying the NHS recommends them, if they do they must be getting a very different chair than what I was sent.

Update: After I explained the issues with the chair, they agreed to give me my money back. And though I offered to be available for chair pick up, they choose to leave it here with me. At least the cost was covered though I am still without a chair that works for me. The adjustments are limited and for those needed support for medical reasons not fit for the job. The best I can say, is that once they accepted I was unhappy, they at least gave em a refund.

Putnams have recently replaced the inner cushions on my DFS sofa, it is now like having a new sofa and amazingly comfortable. They have done a brilliant job and their customer service and turn around time is very impressive. I will definitely use them again and would not hesitate to recommend them. So, a big thank you to Putnams.

After writing to Putnams to say that I was finding my new Memory foam, neck support, pillow too firm and uncomfortable….. they immediately replaced it with a conventional foam one, free of charge!
I had great service from my original support pillow for many years and thought it time to replace it.
Back to blissful sleep again. Outstanding customer care, service & products. Thank you Team Putnams.

I purchased a latex foam topped wedge bed pillow for acid reflux. I love this product. It has stopped my acid reflux at night. Customer service is excellent with this company and so good that the products are made in 🇬🇧

Really great experience with Putnams, couldn't be happier with our sofa cushions!
Our 4-seater sofa base cushions had become flat and uncomfortable. Putnams have refilled them to exactly the right firmness, it's like having a new sofa back again.
From contact, discussing options to receiving the cushions (amazingly filled and delivered back to us within days of delivery to them) the service was second to none. Would definitely recommend.

Wonderful the Bespoke Pressure Cushion is great along with the excellent service.

High quality of the products is why I've been sleeping with a Putnam pillow for years. I recently phoned and asked about buying one for my niece but smaller. Very helpful team, Quick delivery, she loves it!

I purchased a bed wedge for my acid reflux, but after a couple of wks I noticed bed sores caused by this!! I have never suffered from them before and after removing it I am fine! I contacted them but they were not interested at all!! I was told to seek my Doctors advice . What ! Doctors advice for something their product was causing!! I don't think so!! AVOID AT ALL COSTS!! Look elsewhere. They do not care about the customer!!! Terrible Customer Service!!

I recently purchased the ‘Putnams Bed Wedge for Acid Reflux’ with the memory foam top and I can’t fault it! Prior to using this product, my acid reflux frequently woke me in the night, but since using this bed wedge I have been able to sleep without interruption! It has been a godsend and I would highly recommend it. The slope is so gradual that you hardly notice that you are raised in bed. ⭐️⭐️⭐️⭐️⭐️ five stars all the way!

Contacted Putnams regarding the best pillow to purchase for me as I have sleep apnoea. spoke to a very helpful advisor who I have to say got it spot on. very happy with the pillow, really helps with a full face CPAP mask. I then had an issue with one of the covers, I sent an email and got a response very quickly (which I missed), I then called their customer service line and spoke to lovely lady called Bubbles, who resolved the issue immediately. Amazing service, very good customer service and lightning delivery. I will definitely be buying from here again. Thank you.

I recently purchased the V Pillow and I've loved it from day 1. Perfect to rest between my knees for sleeping but can be used in other positions too.
Putnams was great to deal with - quick and polite service! Thank you

As a first time customer I have been very impressed with the polite, courteous and efficient service. I have also been delighted with the workmanship. I will be using Putnams again and would be happy to recommend to others.

I'm female and have had an indwelling catheter for two years now and find that sitting can be quite uncomfortable. Three different types of inflatable cushions provided free courtesy of the NHS did nothing to help - and then by chance I found Putnams. Looking through their easy to search website I discovered the vulva pressure relief cushion, so working on the anatomical theory that this might help I ordered one. It was despatched promptly and arrived two days later, and thankfully it has made a big difference so is well worth the money. Would definitely recommend it to those in a similar situation.