Quote Detective Avis 

It is a dodgy company.they are Nothing but waste of time. Spoken to one of their customer representative Ammar Khan, he asked me to send them all the paperwork wicth he needed from me. And he told me that he's going to give me a call in two minutes. But even after four days calling them five time nobody give a damn to give me a call back. Only just telling me we will forward your message to so-called Khan. I just waste my 4 days just to discuss my taxi insurance quote from them but they are waste of place and waste of time please please don't go and take any kind of insurance from them. Not a professional at all.

Thank you Hasan for making my experience simple and straightforward. credit to your company

Scumbags want to bully me and force me to pay for insurance during a period that I wont have the vehicle anymore as the vehicle was a total loss from 28th August yet these scummy people want to extort me to pay them I sirance on a vehicle I do not own for the future which I wont have the vehicle anymore. Vile scammers.

In regards to their reply below, they cancelled my policy without consulting me i tried to call them and could not get to speak to someone for over 1 hour called back and pressed new customer person answered straight away and then claimed he couldn't help me.

I recieved a threatening letter saying I owed quote detective £1812, and that it was because they cancelled the policy yet their reply claims they wouldn't continue to make someone pay for a vehicle they do not own.

Yet I have the letter they send threatening for the money and yes threatening legal action is a threat. And i have the call recordings of waiting over 1 hour then the sales person telling me he couldn't help me amd even t9ld me ge couldn't email someone higher up to help.

I have several diagnosis and going through therapy while building a business since last year which is the first time ive been able to work for years due to my health issues. Then you get nasty greedy bullies like this trying to extort you and destroy your life.

How on earth they are allowed to operate under the financial conduct authority is actually scary.

GREAT AT PRODUCING QUOTES, ABSOLUTELY USELESS AT LETTING YOU BUY ONE

What an embarrassingly incompetent way to run an insurance business.

Quote Detective advertised an annual policy to me through Go.Compare for £1,479.66. I followed their instructions, phoned them and then wasted more than 30 minutes of my life going through everything—again—only for them to suddenly announce that they would not honour the quote.

Apparently I had failed some mysterious “verification checks”. The person began mentioning financial checks and IVAs, despite me clearly stating that I was paying the full annual premium upfront and was not asking them for credit. I have also recently moved address, which you would imagine a supposedly competent insurance company could verify without behaving as though I had attempted to assume a new identity.

Nobody could clearly explain what had supposedly failed, what information was allegedly wrong, or why their system had happily produced a specific quotation before deciding that I was apparently uninsurable at that price. They simply dangled a cheap quote in front of me, dragged me through a painfully long phone call and then refused to sell the policy they had advertised.

The next available quote was more than £1,100 higher. Convenient, isn’t it?

If your “quote” can disappear the moment somebody tries to buy it, it is not much of a quote—it is bait. Stop advertising attractive prices that customers seemingly cannot purchase. Carry out your checks before displaying the figure instead of using people’s time as though it is completely worthless.

This is exactly why people hate dealing with insurance companies. Endless questions, vague excuses, unexplained computer decisions and absolutely no accountability when the advertised price turns out to be meaningless.

Quote Detective? More like Quote Fiction.

More than half an hour wasted, no policy, no proper explanation and not the slightest indication that they cared. An utterly shambolic customer experience from a company I would now actively avoid.

Excellent service by iwan stait overall phenomenal customer service

A stressful year of policy ended expecting to be less but the premium has increased
Stay away from quote detective.

My agent, Hew, was professional, polite and resolved all my questions.

Customer service is amazing thanks to
Huw

The company cancelled my insurance and after 1 month, I am still waiting for my refund. I was told it will take 2 weeks. The live chat is absolutely useless, and nobody to pick up the phone calls I make daily, I wait for about an hour before giving up.
ABSOLUTELY TERRIBLE. Very very disappointed. Please be aware ‼️❗️‼️

Good, friendly, well communicative customer service. Spoken with Huw and helped me with my troubles.

Huw was really helpful

I genuinely couldn't be happier with Quote Detective!
The customer service is absolutely top tire, i through no fault of my own i got into a accident that wasn't my fault and quote detective took care of every little detail the staff were very understanding and companionate.
I am hoping to stay with them for my renewal.

Outstanding customer service. Cameron went above and beyond to facilitate my needs.

I was really happy with the way mr Mason spoke to me and explained everything to me, this is my first time using the company and I am very satisfied. I will be introducing others people to them and I will be using the company from now on. Thank you Mr Mason for your professionalism

Dealt with huw who was a good lad and ever so helpful in resolving issues thanks kid

Amazing company finding quotes for drivers who otherwise find it difficult. I’ve received 0 quotes elsewhere but Quote Detective have managed to find me a reasonable quote. Thanks to Jimmy for assisting me throughout the process!

Good customer service

Good customer service especially HUW was really helpful. Thank you for calling and helping

Raheel , very very helpful. Many thanks for sorting my policy.

Excellent service from Jamie! He was extremely helpful, friendly and professional throughout the whole process. Everything was handled quickly and efficiently, and he made the experience very easy. I really appreciate his help and would definitely recommend him. Thank you, Jamie! ⭐⭐⭐⭐⭐