Quote Detective Avis 

I honestly have to say that Huw was the only person who actually helped me and took my issue seriously. He was professional, helpful, and finally managed to get things moving when everyone else seemed completely uninterested.

Unfortunately, my overall experience with Quote Detective was far from impressive. I spent a month and a half trying to recover money that should have been returned to me, and during that time, getting any real help felt almost impossible.

It’s quite disappointing when you have to spend weeks chasing money that is rightfully yours and repeatedly trying to get someone to actually do their job.

So, a big thank you to Huw for being the one person who actually helped me. As for the rest of the experience… let’s just say I hope I never have to go through it again.

⭐️⭐️⭐️⭐️⭐️++ for HUW

nice to keep continue with them commercial insurance

Jimmy was very professional

Good service

Hassan has been absolutely amazing,explained every single detail to me as I get quite nervous when it comes to insurance due to the lack of knowledge I have about it,he dealt it very professionally. Everything was explained and read out very well.

Huw - was great at sorting my quests around no claims bonus

Hew, dealt with my query very professionally and promptly! Great service would highly recommend

Very lengthy waiting time but Jaimie was very helpful and resolved my issues straight away, 2 stars for the waiting time, 5 stars for Jaimie. Thankyou

Excellent service, helpful and very professional. As well
The price was very competitive, their service was excellent.

I would like to thank Iwan who went above and beyond to help me ammend my broken insurance, great communication skills and intentive I was at ease thank you very much. Ruben H S

This man was incredibly helpful.. I recommend using this company. He helped me out a hell of that and for that I am very grateful! Thank you brad 👍🏼

Huw was fantastic. Got to the core of my problem quickly and was entirely professional and helpful

I contacted QD customer services for some queries regarding my taxi policy. Mr HUW was such a patient and helpful guy, he sorted all my queries. Great company and great staff. Very helpful. Thanks.

Basically a scam, they pray on drivers who have been previously banned to provide ridiculous quotes and you then can’t speak to the people you’ve actually got your policy with instead you are left on their phone line for hours waiting. Seriously don’t bother.

Jammie and shew been very helpful, Just took a policy, so far staff is quite polite .

They are broker not the main insurance, stay away from them if you want peace.
Someone I know got insurance on 26/08/26 at 2pm, he called to cancel by
4pm the same day, they told him they have to receive cancellation rate from the insurance before cancellation,
on 28/08/26, the insurance was cancelled and they charged him £221.23 for just 2 hours of insurance, 125 for administrative fees and the person on the phone couldn't explain what the remaining charges of £96.42 is for, she said she would ask the insurance and email back. The person now emailed them and will take legal action if they don't refund his right amount of money, they said he will wait for 30 days for refund. They are unbelievable, I have not come across such company in my life.

This is an update, 12 months on and I'm up for renewal on my taxi insurance, today Thomas sorted out my insurance, again the staff member was extremely friendly and helpful, he also beat other prices I had received elsewhere. We had a great conversation while going through the process of renewal which made it stress free and actually an enjoyable process which isn't something you would normally say while parting ways with money for insurance....

Can't recommend this company enough, give it a go for your renewals am sure you won't be disappointed!

Great experience from start to finish. The staff name is Carly she was professional, helpful, and responsive. They found a good policy at a reasonable price and made everything straightforward.

Just taken a policy for taxi with quote detective spoke to Hasan and he was absolutely brilliant helped me throughout everything and even managed to get me a better deal and a better policy.
Genuinely spoke so politely and professionally he is a breath of fresh air and is very understanding and knowledgable with outstanding customer service skills.
Did me all the headache in his own time and rang me back with everything sorted.
I’m very thankful I spoke to him as I was very confused with what to do but again made it so easy and understanding.
Thankyou hasan for the support and help your a true asset to the company and I hope you all the very best.

Jimmy, 10/10, class. The last thing you want is to sit there and spend ages setting up insurance over phone when your sat in the car you’ve just bought at the dealership. Well, Jimmy was very professional and managed to go through all my details and set up my insurance properly super quick on my Leon FR. Exactly what you would want, I’ve had nothing but bad experience with insurance companies in the past but this guy has set a really good impression with this one. He gave me a lot of confidence in knowing how and what I’m covered for. Couldn’t rate this guy enough he needs a promotion or a bonus.