Quote Detective Avis 

1 793
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Raheel dealt with my enquiry with polite professionalism, it was a complicated process which left me frustrated to start with but with the manner in which it was dealt with upon completion left me fe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I spoke with Hasan today to sort out my taxi insurance, and I honestly couldn’t have asked for better service. He was incredibly helpful, efficient, and professional throughout the whole process.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I received my insurance service from Jimmy, who thoroughly ensured all my details were correct and that I had the cover that suited me best. Jimmy was incredibly easy to communicate with and made the... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Still waiting for my £200 refund My policy was cancelled on 2 September, and I was told my £200 refund would be processed within 30 days. As of 13 October, I still haven’t received it... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Assurance auto
  2. aussi dans
  3. Agence d'assurance
  4. Courtier d'assurances

Écrit par l'entreprise

Quote Detective is an insurance intermediary devoted to driving down the cost of your insurance. Our team is made up of experts with extensive experience in the specialist motor insurance market. Using innovative pricing technology we deliver unique competitive prices to our customers and provide multi vehicle discounts. We are dedicated to getting it right for you first time. Friendly UK based call centres to help you along the way. Quote Detective operates in the following niche sectors of the non standard motor market: • High net worth individuals • Convicted drivers – both motoring and non motoring • High performance vehicles • Young drivers • Modified vehicles • Multi-car and Multi-vehicle policies


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,4

Tous les avis

(1 793)

363 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I dont know what others have…

I dont know what others have experienced with this company, but I have had such an amazing response, especially from the person named Marshall, who really helped me find a quotation when no other company was willing to insure me, because of a mistake DVLA made with my license,(upgrade from automatic to manual set my automatic license record to zero)
Marshall managed to get me quotation even still, and at a very lower price as well. Im definitely going withhl them again next year!!!

13 août 2026
Avis spontané
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Réponse de Quote Detective

This is fantastic to hear and we are so glad that Marshall was so helpful for you, we aim to give great customer service, if you require any assistance in the future please also note we now have a live chat function on our website.
Kind Regards
Carly
Quote Detective

Noté 5 sur 5 étoiles

Mr Huw was very helpful

Mr Huw was very helpful. I needed my NCB. Mr Huw got my NCB sent out to me via email within 3 minutes.
Very helpful, very plight. Would highly recommend Mr Huw.
Mr Huw THANK YOU VERY MUCH.

12 août 2026
Avis spontané
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Réponse de Quote Detective

Thank you so much for leaving this review, We are glad to hear Huw could help you swiftly and he will be thrilled to see this. Have a great day
-Liv

Noté 5 sur 5 étoiles

Smooth process

Very happy with the reasonable prices and the process was so smooth since Hasan helped me with everything. He had a lot of patience with me and explained everything so well. Very well done and thank you so much.

10 août 2026
Avis spontané
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Réponse de Quote Detective

Thank you so much for leaving this review, we are glad to hear Hasan could help and he will be thrilled to read this. Hope you have a great day
-Liv

Noté 1 sur 5 étoiles

stay away from money robbers

stay away from money robbers
online quotation £1580
called, a lot silly questions, said can't verify address so new price £2000+

10 août 2026
Avis spontané
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Réponse de Quote Detective

Good Morning, there are many reasons a price can increase and we do try and explain these for you. If you are not registered to the address on your policy or we cannot verify you there as you have only just moved etc then this will increase the risk and the price will go up however im happy to look into this to see if any of the other information was a factor in the price increase if you would like to contact us with some information to help locate your policy / quote
many thanks
-Liv

Noté 5 sur 5 étoiles

THANK YOU PAIGE!

Paige was absolutely great, so patient and polite. Honestly best experience ever! Thank you so much!

10 août 2026
Avis spontané
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Réponse de Quote Detective

Thank you so much for leaving this review, Glad to hear Paige could help and will happily pass this on to her and her manager. Hope you have a great day
-Liv

Noté 5 sur 5 étoiles

I was on the phone to huw or of your…

I was on the phone to huw or of your employee what an excellent service soo help full that made me feel so appreciated and soo comfortable and made it an good experience

3 août 2026
Avis spontané
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Réponse de Quote Detective

Thank you so much for leaving this review, Huw will be so happy to see this! We are glad we could help and hope this continues for yourself.
many thanks
-Liv

Noté 5 sur 5 étoiles

Hi I’m writing a review to say I’ve…

Hi I’m writing a review to say I’ve been speaking with kaya a few times regarding getting assistance to send my documents over , I’m very grateful for her help and she was clear and responded quickly thankyou kaya

7 août 2026
Avis spontané
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Réponse de Quote Detective

Thank you so much for leaving this review, this is lovely to hear and Kaya will be thrilled to read this.
Hope you have a great day
-Liv

Noté 3 sur 5 étoiles

Everything was good

Everything was good. The service was professional, the staff were polite and helpful, and the overall customer service was satisfactory.

My only issue is that you are very strict about documents. It takes a lot of time and extra paperwork to prove a genuine experience. I understand you need to check reviews, but it feels a bit too harsh for normal users.

If you make the document verification process a little easier, it would be perfect.

6 août 2026
Avis spontané
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Réponse de Quote Detective

Good Morning
Thank you for this review and we are glad to hear you have had a good experience with our customer service however we appreciate
you bringing this to our attention, we do try our best to make the document process as easy as possible and will always help where we can. If you can contact us with what document you were having an issue with we can see what we can do to help.
-Liv

Noté 5 sur 5 étoiles

Has was EXCEPTIONAL

Hasan was very clear & supportive on the phone with exceptional professional behaviour.

5 août 2026
Avis spontané
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Réponse de Quote Detective

Thank you so much for leaving this review, Hasan will be thrilled to read this as will his manager. We pride ourselves on having great customer service and glad to see this is being upheld. Hope you have a lovely day
-Liv

Noté 5 sur 5 étoiles

Quality information and service from ‘Huw’

I had some queries and concerns about policies that I have and previously didn’t get the help I needed via emails but having a phone call with ‘Huw’ really answered all my questions and queries. He went above and beyond to get me the information that I needed straight away and more. He was able to get me precise information that I needed so I can make decisions further down the line. Really appreciate his attitude and communication through a lengthy hour call we had today.

5 août 2026
Avis spontané
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Réponse de Quote Detective

Thank you so much for leaving this review, this is so lovely to hear and im glad Huw was able to help you with all the information you needed. He will be so chuffed to read this. Hope you have a lovely day
-Liv

Noté 5 sur 5 étoiles

its veey good service and good…

its veey good service and good experience and quick service thanku for your service

4 août 2026
Avis spontané
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Réponse de Quote Detective

Thank you very much for leaving this review, we are glad to hear you have experienced good service and hope this continues for many years to come. Have a great day
-Liv

Noté 5 sur 5 étoiles

Huw was quite helpful in assisting me…

Huw was quite helpful in assisting me validate my insurance

4 août 2026
Avis spontané
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Réponse de Quote Detective

Thank you so much for leaving this review, we are glad to hear Huw could help and will happily show this to him and his manager. Have a great day
-Liv

Noté 5 sur 5 étoiles

Amanda was very helpful and gave clear…

Amanda was very helpful and gave clear advice and communication. She has helped me greatly today and made it easier.

4 août 2026
Avis spontané
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Réponse de Quote Detective

Thank you so much for leaving this review, we are glad to hear Amanda could help and hope this continues for many years to come. Have a lovely day
-Liv

Noté 5 sur 5 étoiles

Quick response

Quick response, great service.

4 août 2026
Avis spontané
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Réponse de Quote Detective

Thank you so much for this review, hope you have a great day
-Liv

Noté 5 sur 5 étoiles

Huw Very helpful all the time

Huw

Very helpful all the time and helped me when my insurance was cancelled. Very polite. You should be very happy if he is the one that deals with your policy and helps finding you the best quote.

4 août 2026
Avis spontané
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Réponse de Quote Detective

Thank you so much for leaving this review, Huw will be thrilled to read this. Hope you have a lovely day
-Liv

Noté 5 sur 5 étoiles

I spoke to Hew again today

I spoke to Hew again today , he’s a very pleasant man and went above and beyond to sort out the problem I had , he’s a excellent asset to the company and I will stay with quote detective for the foreseeable future . Thank you for everything you have done for me from!
Andy Cheek

3 août 2026
Avis spontané
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Réponse de Quote Detective

Thank you so much for leaving this review Mr. Cheek, we are glad to hear Huw could help and will absolutely show this to him and his manager. We hope to keep your business for many years. Have a great day
-Liv

Noté 5 sur 5 étoiles

I found quote detective the cheapest by…

I found quote detective the cheapest by far! Had Hassan Ali assist me with the process of taking out my taxi insurance, he made sure that he explained everything to me, making sure I understood everything. However he was quick in communicating, which shows that he has those skills. I found this guy very perfect with his work.

31 juillet 2026
Avis spontané
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Réponse de Quote Detective

Thank you so much for leaving this review, we are glad Hasan could help and will show this to him and his manager for praise. Have a lovely day
-Liv

Noté 5 sur 5 étoiles

Quote detective helped me find the best insurance…

Hasan helped me find the best insurance at the best price. I know dealing with insurance companies often involves long phone calls, but he was patient throughout the process and managed to solve my problem. I’m very happy with the service and really appreciate his

3 août 2026
Avis spontané
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Réponse de Quote Detective

Thank you so much for this review, Hasan will be thrilled. Hope you have a lovely day
-Liv

Noté 5 sur 5 étoiles

Although I waited 47 minutes again to…

Although I waited 47 minutes again to get threw.
HUW made up for it, he was so nice

3 août 2026
Avis spontané
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Réponse de Quote Detective

Thank you for this lovely review, Huw and his manager will be thrilled to see this and we are glad to hear he resolved your issues.
We are sorry about the hold time we are experiencing a high amount of calls currently and are actively working hard to reduce these.
Please also know we have a live chat function on our website if should ever require this.
Kind Regards
Carly

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