Bought my 3rd & LAST sectional from Raymour & Flanigan. When it was delivered on 7/24 and unwrapped, we realized it was way too big for the room and wasnt crazy about the ottoman that was part of the... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Ann Marie was phenomenal. I needed a mattress quickly for my mom who was moving into a memory care facility, and Ann Marie was compassionate and truly helpfully. She had helped me several years ago fu... Voir plus
L'entreprise a répondu
Our salesman, Kal, at the Kinnelon, NJ Raymond and Flanagan was very helpful in guiding us to a new queen mattress. He was knowledgeable, friendly, and patient with us as we tried different mattresses... Voir plus
The sales person Mohammed at the Kinnelon, NJ location was incredibly helpful, friendly, and knowledgeable. He thought of constructive ways in which the beautiful Gabrielle dining room set I purchased... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Magasin de meubles de chambre à coucher
- Magasin de meubles pour enfants
- Magasin d'ameublement et de décoration
- Décorateur d'intérieur
- Magasin de matelas
Écrit par l'entreprise
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Coordonnées de contact
1149 Route 23 South, 7405, Kinnelon, NJ, Etats-Unis
- 9739157755
4,1
Bien
91 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 2 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Bought my 3rd & LAST sectional from…
Bought my 3rd & LAST sectional from Raymour & Flanigan. When it was delivered on 7/24 and unwrapped, we realized it was way too big for the room and wasnt crazy about the ottoman that was part of the set. It looked nothing like it did in the showroom. The couch cushions were 2x as thick as the one on display and the ottoman just didnt look right in our house. We went back to the store the next morning as soon as they opened to see if we could exchange at LEAST the ottoman and was told we couldnt! Not only had it been in our possession for only 10 hours! we hadnt even sat on it yet!I will NEVER buy anything ever again from @raymourflanigan and will let everyone know about this!
24 juillet 2026
Avis spontané
Mohammad did a very nice job showing us…
Mohammad did a very nice job showing us chairs. Very nice salesman
28 juin 2026
2 chairs/loveseat and 2 broken motors in less than 2 years
I purchased a recliner 1 1/2 Years ago with a warranty. The motor is broke. The repair man checked while in my home to verify the part is available. Now they say it's not. They want to replace the chair at a cost tom of over 200.00 and I loose my 5 year warranty that I purchased. This is the second time I purchased a chair/love seat that broke. My 90 year old mom was stuck in the love seat and couldn't get out! now, mu 86 year old husband was stuck in the chair. I will never buy from them again. Very disappointed in R&F
30 avril 2026
Mohamed the sales person was very…
Mohamed the sales person was very knowledgeable and helpful
Your furniture has proven to stand the wear and tear of grandchildren!
25 mars 2026
Very helpful staff
Very helpful staff and more than willing to help in any way!! It provides a great customer experience !!
18 février 2026
Great experience
The representatives I dealt with, were very easy to deal with. They were very helpful. They pulled up my previous orders and matched me with exactly what I was looking for and I was literally in and out in 25 minutes.
2 février 2026
Mohammad was wonderful
Mohammad was wonderful. Very patient and didn’t hover around. He was very knowledgeable and answered all of our questions.
30 septembre 2025
Excellent service, amazing furniture at an incredible price.
I was greeted by a handsome young fellow by the name of Jared (already a great start as we share the same name) I was just looking but he helped me furnish my whole apartment at a steal! That young man deserves a raise! Excellent service, amazing furniture at an incredible price. Couldn’t be more happy with my purchase. Thanks again Raymour and Flanigan, I highly recommend the kinnelon showroom on Route 23 if you are shopping there
20 septembre 2025
Customer service is wonderful
27 juin 2025
Réponse de Raymour & Flanigan - Kinnelon
Hello Ratan,
Thank you for sharing your feedback with us! We're happy to hear that you had a great experience with our customer service. At Raymour & Flanigan, we aim to provide the best service possible, and it's nice to know when we meet our customers' needs. If there's anything else we can help you with, please let us know. We look forward to seeing you again!
Best regards,
The Raymour & Flanigan Team
Réponse de Raymour & Flanigan - Kinnelon
Hi Joseph,
Thank you so much for your wonderful review! We're thrilled to hear that our salesperson was able to understand and meet your needs. Providing excellent customer service is a top priority for us, and it's great to know we succeeded. We hope you enjoy your new furniture and look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Réponse de Raymour & Flanigan - Kinnelon
Dear Patricia,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Jarad provided you with respectful, efficient, and knowledgeable service during your visit. At Raymour & Flanigan, we strive to ensure every customer has a positive experience, and it’s fantastic to know that Jarad met your expectations.
Your perfect rating is greatly appreciated and serves as a great motivation for our team to continue delivering exceptional service. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Warm regards,
The Raymour & Flanigan Team
Online order
This order was done online.... however, I have not heard anything about a delivery date nor have they given me an order number. I'm a little disappointed with this.
29 avril 2025
Réponse de Raymour & Flanigan - Kinnelon
Hi Janet,
Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you've experienced regarding your order. We understand how important it is to have clear communication about delivery details and order information.
Please reach out to rfcare@raymourflanigan.com at your earliest convenience, or please reach out to your local showroom and they will be more than happy to assist you with your order number and provide an update on your delivery date. We appreciate your patience and look forward to resolving this for you promptly.
Thank you for choosing Raymour & Flanigan. We value your business and are committed to ensuring your satisfaction.
Best regards,
The Raymour & Flanigan Team
Easy to work with and very accomodating
2 avril 2025
Réponse de Raymour & Flanigan - Kinnelon
Hello Barry,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our team easy to work with and accommodating. Providing excellent service is our top priority, and your feedback is truly appreciated. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Raymour & Flanigan Team
Great Experience
. Mohammed was extremely nice and patient with us as we made our decision. He even moved the couches around so we could visualize what it would look like without the arm section.
25 mars 2025
Réponse de Raymour & Flanigan - Kinnelon
Hello Erica,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Mohammed was able to assist you so effectively and that his patience and efforts helped you make the right decision. It's wonderful to know that he went the extra mile to ensure you were satisfied with your choice. We truly appreciate your kind words and your 5-star rating. If there's anything else we can do for you in the future, please don't hesitate to reach out!
Best regards,
The Raymour & Flanigan Team
needed to cancel order and they make it…
needed to cancel order and they make it impossible without going into to store. Which is ridiculous.i have spent a lot of money at RF and I will no longer shop there. terrible customer service
17 février 2025
Réponse de Raymour & Flanigan - Kinnelon
Hello Suzanne,
Thank you for taking the time to share your feedback with us. I'm truly sorry to hear about your recent experience with canceling your order. We strive to provide excellent customer service, and it's clear we fell short in this instance.
Your feedback is invaluable, and we are committed to improving our processes to ensure a more seamless experience for our customers. If there's anything further you'd like to discuss, please feel free to reach out to our customer service team directly.
We appreciate your past business with us and hope to have the opportunity to serve you better in the future.
Best regards,
Raymour & Flanigan Customer Service Team
Jared ..great sales and service
18 décembre 2024
Your sales person Kal was knowledgeable…
Your sales person Kal was knowledgeable and helpful. I thought he was wonderful
10 décembre 2024
Réponse de Raymour & Flanigan - Kinnelon
Dear Janet Valenti, Thank you so much for taking the time to share your positive experience with us. We're thrilled to hear that Kal was able to assist you with his knowledge and helpfulness. We strive to provide excellent service, and it's wonderful to know that Kal made such a great impression. We look forward to serving you again in the future! Best regards, Cristina B.
Réponse de Raymour & Flanigan - Kinnelon
Dear Gregory Neal, Thank you so much for your kind words! We're thrilled to hear that you found our service fast and reliable. Your satisfaction is our top priority, and your feedback motivates us to keep delivering the best service possible. We look forward to serving you again in the future! Best Regards, The Raymour & Flanigan Team
Réponse de Raymour & Flanigan - Kinnelon
Dear Susan,
Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our team. Providing professional service with patience and a smile is something we strive for every day. Your kind words mean a lot to us, and we look forward to serving you again in the future.
Best regards,
Raymour & Flanigan Furniture and Mattress Store
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.