I contacted The Recliner Centre who had a salesman come out to me the next day. I had decided that I needed a new chair due to my osteoarthritis and back hip pain. A very detailed explanation and dem... Voir plus
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Neil & Martin worked as a team getting the chair into the room. Assemble and check. Unfortunately the national electric grid was not available for final chair checks BUT both guys made sure that Mar... Voir plus
L'entreprise a répondu
We had the beds delivered and installed on Tuesday and have now spent two of the most incredibly comfortable nights sleep. In my 86 years and at least 8 beds that I have owned, this one is by far the... Voir plus
L'entreprise a répondu
Our request for a brochure was actioned straight away and had a phone call for a free demo and quote. Home visit from Alex was very thorough and impressed it was in the evening and he stayed a long ti... Voir plus
L'entreprise a répondu
À propos de l'entreprise
The Recliner Factory
Écrit par l'entreprise
- British Built Riser Recliners at Factory Direct Prices
- At the Recliner Factory, we’re passionate about making quality products and offering excellent service – that’s why our customers trust us again and again with their comfort.
- Peace of Mind
- All of our riser recliner chairs come complete with a reassuring 3-year labour and parts guarantee as standard. This offers you complete peace of mind. In the rare event of a problem with your chair, we will ensure one of our own fully-trained engineers is sent out to resolve the situation without any disruption.
- Hand Built in Britain
- The Recliner Factory has been handcrafting high quality British made chairs for over 25 years. Our purpose built factory is situated in the heart of the West Midlands, in Brierley Hill. A key reason behind this was its traditional links to the furniture industry, allowing us to draw on the wealth of skills and knowledge provided by the local workforce.
- Free UK Mainland Delivery
- Your new riser recliner will be delivered by appointment on a day suited to you. Our experienced two-man delivery team will install and set up your recliner, demonstrate all of its functions to you again and remove your existing recliner if required.
Coordonnées de contact
Pedmore Rd Industrial Estate, DY5 1TJ, Dudley, Royaume-Uni
- 0800 988 2898
- sales@reclinerfactory.com
- www.reclinerfactory.com
4,8
Excellent
2 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
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Wonderful chair and such a helpful…
Wonderful chair and such a helpful engineer! Totally recommend.
13 janvier 2026
Avis spontané
Réponse de The Recliner Factory
We’re delighted to hear that Bradley was so helpful and able to offer clear, useful advice. He takes great pride in looking after our customers, so your comments will mean a lot to him.
Thank you again for choosing us, and we hope you continue to enjoy your recliner.
Warm regards,
The Recliner Factory Team
Alex came tonight
Alex came tonight, very polite and very helpful could see that I didn’t really need because I can get up quite fine and he’s give good advice whereas I can get the sofa that I’ve got now is good quality if I if needed a recliner in the future, I will definitely be in touch
12 janvier 2026
Avis spontané
Réponse de The Recliner Factory
We’re delighted to hear that Alex was polite, helpful, and took the time to offer honest advice based on your needs. We’re especially pleased that he made you feel comfortable and didn’t recommend anything unnecessary that honest, customer‑first approach is very important to us.
It’s great to know you were reassured about the quality of your current sofa, and we’ll be more than happy to help if you ever need a recliner in the future. Thank you again for your kind words and trust.
Warm regards,
The Recliner Factory Team
Really good service.
Neil and Dean very pleasant and helpful. Went that bit further by hoovering where my old double bed had been and moved a mattress into another room for me. All done quickly and efficiently. Arrived when they said they would.
12 janvier 2026
Avis spontané
Réponse de The Recliner Factory
Thank you for taking the time to leave such a detailed and positive review.
We’re delighted to hear that Neil and Dean were pleasant, helpful, and went the extra mile by tidying the area and helping move your mattress that level of care is something we’re very proud of.
It’s also great to know everything was completed quickly and efficiently, and that the team arrived exactly when expected. Your feedback will be shared with them and will mean a great deal.
Thank you again for choosing us.
Warm regards,
The Recliner Factory Team
Great service
Andy and Mike were GREAT! We had a call yesterday to let us know their estimated time of arrival here today.. They arrived exactly at the time they said they would. They fitted the bed, and gave us full instructions on how to use the remote control that came with it. Andy offered us matress protectors to purchase which had a great guarantee. We wanted to purchase them but sadly it was too soon after Christmas and we couldn't afford them at this time. They took away all the rubbish and then they were on their way. They were polite and had a great sense of humour throughout! Thanks Andy and Mike!!!
8 janvier 2026
Avis spontané
Réponse de The Recliner Factory
Thank you so much for sharing your wonderful experience. We’re delighted to hear that Andy and Mike took such great care of you from calling ahead with an accurate arrival time to fitting the bed smoothly and giving clear instructions on how to use the remote.
It’s lovely to know they brought their politeness (and sense of humour!) with them, made sure everything was set up perfectly, and even cleared away all the packaging before leaving.
Andy and Mike will be thrilled to hear your kind words. Thank you again for taking the time to write such a thoughtful review.
Warm regards,
The Adjustable Bed Factory Team
Excellent service throughout
Excellent service throughout, from initial visit to quick delivery. Neil& Dean arrived with my chair at 8.30 as arranged. They were very helpful, friendly & efficient.
8 janvier 2026
Avis spontané
Réponse de The Recliner Factory
Thank you so much for your lovely feedback. We’re delighted to hear that everything went smoothly, from the initial visit right through to the quick delivery. It’s great to know that Neil and Dean arrived right on time and that you found them friendly, helpful, and efficient.
We truly appreciate you taking the time to share your experience and hope you enjoy many comfortable moments in your new chair.
Warm regards,
The Recliner Factory Team
Adjustable Bed Delivery
Excellent service by your delivery team of Neil and Narb to install my adjustable Bedand instructions on how to operate it
6 janvier 2026
Avis spontané
Réponse de The Recliner Factory
Thank you for your wonderful feedback. We’re delighted to hear that Neil and Narb provided excellent service during the delivery and installation of your adjustable bed. It’s great to know they took the time to explain how everything operates so you can get the most from your new bed.
We truly appreciate your kind words and hope you enjoy all the comfort it brings.
Warm regards,
The Adjustable Bed Factory Team
The experience was good
The experience was good. Dean and Neil installed the chair and explained how all the features worked. The delivery was on time. I will have a comfortable chair to sit on.
7 janvier 2026
Avis spontané
Réponse de The Recliner Factory
Thank you for taking the time to share your experience. We’re delighted to hear that Dean and Neil installed your chair smoothly and took the time to explain all the features clearly. It’s also great to know everything arrived right on schedule.
We hope you enjoy many comfortable, relaxing moments in your new chair.
Warm regards,
The Recliner Factory Team
Well done both.
Dean and Neil were slightly late arriving due to heavy traffic. They were polite and professional, and took care wiping their feet as it was snowy outside and they were obviously in and out a lot to collect all the parts. They were helpful changing the mattresses around and Dean was meticulous in showing me how the bed worked and what all the plugs/remote control worked. Excellent workmen and a credit to your company.
5 janvier 2026
Avis spontané
Réponse de The Recliner Factory
Thank you for sharing your experience. We’re glad to hear that, despite the delay caused by heavy traffic, Dean and Neil arrived with the politeness and professionalism we pride ourselves on. It’s wonderful to know they took such care in your home, especially with the snowy weather and needing to bring parts in and out.
We’re also pleased they were able to help with the mattresses, and that Dean took the time to clearly demonstrate how everything works. Your kind comments mean a great deal. Dean and Neil are excellent members of our team, and we’re delighted they made such a positive impression.
Warm regards,
The Recliner Factory Team
Réponse de The Recliner Factory
Thanks for the five-star rating.
Warm Regards,
The Recliner Factory Team
Great service
The Advisor was very thorough, and patiently demonstrated the chair. He was pleasant and didnt try to rush us into a decision.
The order was completed in very good time, so close to Christmas.
Neil and Stuart delivered the chair. They were efficient, helpful, very pleasant and extremely good looking!
29 décembre 2025
Avis spontané
Réponse de The Recliner Factory
Thank you so much for your wonderful feedback. We’re delighted to hear that your experience with our Advisor was thorough and unrushed. We’re also thrilled that your order was completed promptly, especially so close to Christmas! Neil and Stuart will be over the moon to hear your kind words (and the compliment about their looks!).
Enjoy your new chair, and if you need any assistance in the future, please don’t hesitate to reach out.
Warm regards,
The Recliner Factory Team
Onkar was very pleasant and clear on…
Onkar was very pleasant and clear on the options available to me. He was very friendly and understanding.
30 décembre 2025
Avis spontané
Réponse de The Recliner Factory
We’re so pleased to hear that Onkar provided clear information on all the options and made the experience friendly and understanding. That’s exactly the level of service we aim to deliver every time. If you have any further questions or need assistance in the future, please don’t hesitate to get in touch.
Warm regards,
The Recliner Factory Team
Onkar was excellent in demonstrating…
Onkar was excellent in demonstrating and answering all my questions regarding the chair. Onkar was prompt and courteous. Am very happy to purchase the chair.
30 décembre 2025
Avis spontané
Réponse de The Recliner Factory
We’re delighted to hear that Onkar provided an excellent demonstration and answered all your questions clearly. His promptness and courteous approach are qualities we truly value, and we’re so pleased they made your experience a positive one.
Enjoy your new chair, and if you need any assistance in the future, please don’t hesitate to reach out.
Warm regards,
The Recliner Factory Team
Bradley worked hard to get a good price…
Bradley worked hard to get a good price for us .
29 décembre 2025
Avis spontané
Réponse de The Recliner Factory
Thanks for the five-star rating and kind words towards Bradley.
Warm Regards,
The Recliner Factory Team
Not a very good experience
16 septembre 2025
Avis spontané
Réponse de The Recliner Factory
Thanks for your review
Warm regards
The Recliner Factory Team
The delivery men Neil and Dean were extremely efficient and kind
We were promised 'before Christmas' and it's here on 23rd December!
23 décembre 2025
Avis spontané
Réponse de The Recliner Factory
Thank you for sharing your feedback! We’re so pleased to hear your order arrived right on time, just as promised. Delivering before Christmas was important to us, and we’re delighted we could make that happen for you.
We hope you enjoy your new product and have a wonderful festive season. If you need any assistance, please don’t hesitate to get in touch.
Warm regards,
The Recliner Factory Team
Bed Delivery and Installation
Neil and Dean delivered my new bed today, three days before Christmas. They arrived promptly just before 8.00 am which was my time slot and had finished installation within an hour, and run through instructions, troubleshooting etc.
22 décembre 2025
Avis spontané
Réponse de The Recliner Factory
Thank you for sharing your experience! We’re so pleased to hear that Neil and Dean delivered your new bed promptly and completed the installation efficiently, especially just in time for Christmas. It’s great to know they took the time to run through instructions and troubleshooting to ensure everything was perfect.
We truly appreciate your feedback and hope you enjoy your new bed for many years to come. If you need any assistance in the future, we’re always here to help.
Warm regards,
The Recliner Factory Team
From start to finish it was treated…
From start to finish it was treated with respect and dignity not only on the phone but by DALE who came and fitted me for my chair to Neil and Dean who brought my beautiful chair and showed me how to use it the quality of my chair is 5* I am so pleased thank you Recliner factory are the best .
19 décembre 2025
Avis spontané
Réponse de The Recliner Factory
Thank you so much for sharing your experience! We’re thrilled to hear that from start to finish you felt treated with respect and dignity. It’s wonderful to know that Dale, Neil, and Dean provided such excellent service and made sure everything was perfect for you.
We’re delighted that you love your beautiful chair and that its quality has met your expectations. Your kind words mean the world to us, and we’ll make sure the team sees them.
If you ever need anything in the future, we’re always here to help.
Warm regards,
The Recliner Factory Team
Very good
Very good. There was a slight problem but it was soon sorted. Very pleased with the chair.
19 décembre 2025
Avis spontané
Réponse de The Recliner Factory
Thank you for sharing your feedback! We’re glad to hear that, despite the slight problem, everything was quickly sorted and that you’re very pleased with your chair.
Your satisfaction means a lot to us, and we’re always here if you need any further assistance.
Warm regards,
The Recliner Factory Team
Good
Arrived early, very polite and clean and tidy with full instructions given and up for a laugh.
19 décembre 2025
Avis spontané
Réponse de The Recliner Factory
Thank you for your lovely feedback! We’re so pleased to hear that everything went smoothly and that our team member arrived early, was polite, tidy, and made the experience enjoyable.
We really appreciate you taking the time to share this, it means a lot to us. If you need any further assistance, we’re always here to help.
Warm regards,
The Recliner Factory Team
We first met Ian less than 48 hours…
We first met Ian less than 48 hours ago, after we had been experiencing some major, some minor problems with the suite we had purchased and taken delivery of back on the 18th October. Numerous visits from members of the company had failed to appreciate and resolve our anguish at not having all the pieces of our order within our home and in good working order.
Then Ian came to our home, such a cheerful,polite, respectful,courteous and knowledgeable young man who appreciated all our problems and worries, acted upon them immediately and within 48 hours had resolved our outstanding issues, put our home back to rights and left two old people in a much happier place. Thank you.
19 décembre 2025
Avis spontané
Réponse de The Recliner Factory
Thank you for sharing such a heartfelt review. We’re truly sorry to hear about the challenges you faced initially, but we’re delighted that Ian was able to turn things around for you so quickly.
It’s wonderful to know his cheerful and respectful approach made such a positive difference and that your home is now back to rights. We’ll make sure Ian sees your kind words, they’ll mean a lot to him and the whole team.
If you need anything else in the future, please don’t hesitate to reach out.
Warm regards,
The Recliner Factory Team
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