Oak Tree Mobility Avis 

Very pleased with my new chair and although expensive I would say the cost is justified. I found the whole experience good. I was notified of the delivery date which I could have changed but it suited me. I had a phone call on the day to advise what time they would arrive which was appreciated and they brought my chair into my flat and also moved my old chair to another room. They made sure I knew how to use before they left and took all the packaging with them. The chair looks stunning and I was so pleased with the fabric I chose. It is so easy to use and very comfortable. Well made and will make such a difference to my comfort. I would absolutely recommend Oaktree Mobility.

I have my chair for three year I am very please with it.
Thanks to Andrew Murphy for the visit

Christian is excellent. Explained everything, was very professional in his work and answered all questions in detail to both my wife and I.
I will recommend him to all.

Mark Ratheram
Visited my parents yesterday, he was very good and very polite , he told my dad all he wanted to know was very good explaining everything to them ,

The Customer service team member - Shuana was brilliant

The sales person Steve Rowe was excellent

Andy was very good at explaining and demonstrating the chair. It was obviously a well made [UK] product that suited my needs. I was able to see the quality of the materials and the construction techniques used.

Have just ordered a bed from Rod. He was friendly, professional and very knowledgeable. We shared the same humour! No pressure applied, plenty of samples and explained the difference well. Would highly recommend this company.

Excellent service by OAK TREE, great mobility advice, have bought high leg lifts chairs as well as Dual Adjustable bed, very impressed by the knowledgeable mobility advisor. Couldn't thank them enough

Bought a chair today from Rod. Very friendly and professional, giving lots of advice and no pressure. Feel as though I am in safe hands.

Found meeting with Changez, very informative, no pressure, polite. Thank Oak Tree

Bought a bed today from Rod. Very good service and nice gentleman to speak to - no complaints.

We received excellent service from Andy Dixon who provided easy to understand information on products available and helpful advice on the most suitable chairs for us. He provided a chair for us to try out which made our selection of features easy to make. All necessary measurements were taken to provide a bespoke chair for both of us.

David and Morgan were on time and very professional. A great appointment. Thank you Oak Tree

The Rep Ian Robson who called on us today was extremely knowledgable about the product in question, a mobility chair. He was extremely helpful in every respect and able to answer every point raised. He made us feel very confident in our decision making.

AVOID AVOID AVOID!

The original seller who came to my grandmothers home, was incredibly friendly, and this review is not regarding him.

However, upon delivery, my grandmothers carpet had been damaged, and stained by a black liquid (possibly oil). One side of the chair, also has this black oil stain on it. There was also sharp metal shrapnel scattered across her carpet, where the oil stain is.

Oak Tree Mobility’s customer service has been DIABOLICAL and non-existent. They have no customer care, as their team stated they noticed the stains from a photo? We assume this was taken by the delivery team.

This cowboy company informed us, that they would call us back on the same day we complained with a resolution, however, this did NOT happen. We have had to chase them up, multiple times over the span of a week and they have now stated (after 7 days) that they will now send somebody out, in 10 days time. Which will be 18 days after the chair was delivered.

If you are elderly, or have an elderly family member, avoid this awful company. It is not worth the stress.

Excellent service, the sales gentleman was very knowledgeable about the product and helped us out when we needed a chair quickly!

Really helpful and sympathetic to our needs, Chris their agent was very understanding to my wife’s needs with her suffering back problems

Had a visit today from Rod and was a very pleasant gentleman who explained everything thoroughly.

Chaz was very helpful, and nice. Gave me all the information I needed.

Mike Driscoll was very good putting my mind at rest with all my questions lovely chap. I would highly recommend this company. Thank you very much.