Relocate Removals & Storage  Avis 

Relocate were absolutely brilliant!
I would definitely recommend them. The team were very polite, efficient, clean and tidy. During these strange times with the covid restrictions the team followed all the safety guidelines to ensure that myself and my family felt safe. 10/10.
They respected us as customers, calling us all by our names (a nice personal touch) lots of 'please' and 'thank yous'. Nothing was too much trouble, if we asked for a piece of furniture or boxes to be moved elsewhere whilst making our mind up on the layout of our new home.
I still can't believe how quick they were! It honestly felt like magic! Such a hard working and lovely team! Thank you all for making what would be a stressful time an enjoyable experience.

I found Relocate online throughGoogle. They were happy to help organise our move, we had lived in our house for 28 years so not something we were looking forward to! And made the whole process leading up to moving day, so easy.
We had a very stressful time on completion day to say the least, the guys at Relocate, all four of them on the day, were super fast and efficient and went out of their way to help us out in what was a very difficult, unexpected situation. Would recommend them 100% and should I ever move house again, I know I would give them a call

Used this company at the beginning of February, they were very professional, they gave us lots of boxes and tape. They called the day before to tell us what time they would be arriving. They were a very hardworking team, they were polite and very respectful and careful when moving our things. The removal went really smoothly, they had to wait a very long time until we could get our furniture into the new property (which was really annoying), they were very patient and respectful towards us and moved our things in professionally and quickly. I would definitely recommend this company and they are really good value for money.

We used this company for our move last Thursday. They initially came round a few weeks prior to our moving date to look at our home to give us an accurate quote in regards to the type of transport needed as well as how many porters to provide on the day. We were given boxes and tape to pack up our belongings which were really strong. They contacted us the day before to give an estimate of arrival time and to ensure that all details were correct.
On the day of moving they arrived at the agreed time. The porters were extremely polite and very hardworking. They packed my belongings into the lorry as if it were their own items as that much care was taken. They took the items to my new address and unloaded and put them into the rooms which I had requested. I can not believe how quickly they loaded up. We even had an issue where my bed wouldn’t get down the stairs but somehow without causing any damage they got it out saving me having to buy a new bed as we had banisters installed after purchasing the bed.
What a fantastic company, so much so that I have recommended them to my sister who is due to move soon. This company went above and beyond to help my move go as stress free as possible so thank you for making the day run smoothly.

This company go above and beyond for you, nothing is a problem, extremely helpful. Don't hesitate to use them.

Full of charm when they come to quote for the job but that's where the positives end......
Made them fully aware of no date set in stone, after giving a provisional date which we later had to change they said NO you are fully liable to pay the full removal fee for the date first told and it is not changeable.
This company is deceitful, and managed by money grabbing thieves.
Also been made aware this company has changed its name many times.
You have been warned.

Having done as requested by relocate ie check with them their availability BEFORE confirming move date with Solicitor and then having been told by them “Yes you are booked in for that date” I then confirmed my date with solicitor and all 5 in chain exchanged contracts. I immediately emailed Relocate for payment requirements etc and after not hearing back from them after 2 days phoned them to be told “Bill will have to look to see if he could move you”. I explained I’d already been confirmed and booked in. I never received a phone call back, and when I called again a pleasant lady told me they couldn’t move me as they were busy !! Despite many calls and requests Bill never phoned me back

I found this company to be friendly and efficient from start to finish the three guys who moved us Plug, Jade and Jimmy arrived early and got everything packed on the van and unpacked quickly with good humour throughout would recommend Relocate to anyone

DO NOT USE THIS COMPANY!!! they are thief's!! They will steal your money and your belongings. They can not be trusted. They are not taking responsibility for their actions!! I wouldn’t want this happening to someone else so please don’t use this removal company!!!

Do not use relocate removals. My parents used them over the weekend and had money stolen out of a box she had hidden amongst other valuables. My mum had told them not to take the box as it was going in her car on removal day but they picked it up “by accident” the move didn’t go as planned and her belongings was kept in their lockup over night. The next day the box was one of the last things to be found off the lorry and once my mum has a chance to go through when they had gone she could see it had been tampered with and her £500 cash had been taken. The company aren’t taking reponsibility for it and saying it’s our fault for leaving valuables on the lorry 😡. We have filed a police report and taking it further. DO NOT USE

DO NOT USE THIS COMPANY. Bill is either a crook himself or employs crooks. Belongings in excess of £500 have gone missing during our move as the lorries had to go to his lock up overnight. Someone has gone through our boxes and helped themselves. Bill takes no responsibility for this and hasn't contacted us himself even though it is his company's name on the line. We now have the police involved!

DO NOT USE THIS COMPANY. On initial inspection, the representative caused damage to the banister post. He admitted fault and sent a claims form for me to send the company so they would pay for the damages. However, when speaking with BILL CONLON, the manager, I was informed it was an accident and these things happen. HE then INFORMED me that I was a problem customer and he didn't want MY business. What an absolute joke this company is. If you have no issues in using a company that damages your property without liability, then this is the company for you. Alternatively, STAY CLEAR OF them.

Awful from start to finish!!!! Arrives late and the driver was rude to me, moaning about parking spaces, when I showed him where he could park. He then threatened to walk off of the job if the parking at the location we were moving to wasn't sorted ( which I already confirmed was). One of the guys continually moaned and stressed me out! They didn't provide boxes as they promised and the guy that gave the quote told us to put things in black bags!! We moved from London to Kent and on the way there, there were huge delays ( we were stuck for 4 hours). The boss Bill continually rang me and harassed me asking me where I was, when he knew there was an accident as his drivers were also stuck in traffic. We arranged for friends to get the keys to the new house and let the removal men in as they arrived before us. Our friends told us that they were effing and blinding and were all round awful!!! We have loads of breakages and lots of walls damaged and scuffed. To conclude, what was an already stressful relocation and move was made worse by this company. I have moved many times and this was by far the worse experience I have ever had.

These guys moved me to Colchester from Chadwell Heath and were brilliant from start to finish . The estimator , the office , Bill the manager , the 2 guys that handled the move on the 22.03.18 . were first class . They were £100 cheaper than the second best quote and everything done was top value service . On my experience I would recommend these guys .

We used their packing and removal. Horrible customer service which did not care about missing items. Despite our generosity we noticed that a few items went missing such as gift cards, expensive nail polish, perfume and scarf. we approached the manager to report lost/stolen items. He did not bother at all, as it was more than 7 days of the policy ( it took long to open all boxes) , he also said as we checked behind the van and signed the paper it meant we had all our items ( as if gift cards were supposed to be left in the van?). Also, workers tried to hide the marks we left on boxes that they did not deliver carefully so that we could not check them out ASAP. The workers slowed down the service from midday due to being hungry despite being offered lunch and offered time to eat. Wished to read other costumer reviews before contracting as now we could see other costumers who had been victims of similar or even worse experiences.

The loading, transport and unloading of my furniture was very quickly
and without any problems with a friendly service.

The team were professional, quick and efficient.

Considered and got on with the job.

I did not check how they packed my goods so have no clarity on whether the packing itself was of a high standard.

They were efficient though and provided a v good service. I do think they may have split the door leading to my tv door but i cant tell whether it happened during the move or another time.

I would have no hesitation in recommending this removal company.

A three man team arrived promptly. They were extremely helpful and went about their business in a very cheerful and professionally manner. Nothing was too much trouble. They were very patient as we had to wait to gain access to new property.

Well done Relocate Removals!

Great service all round, from the helpful friendly girls in the office to the polite helpful removal guys and also got a good deal from the manager. Great job....well done all!