I am still waiting for the delivery, the items were despatched 5 days ago. I have been given timeslots twice, access to the company has been left open to receive the delivery. I recommend that deliver... Voir plus
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Brilliant communication, excellent customer service, fast delivery and follow up was great too. Bought the Solid Gear Tigris and they are exceptional boots. Comfortable, light, warm and supportive. Th... Voir plus
Ordered Haix Scout 2.0 hiking boots. Staff friendly & knowledgeable. Order arrived within two weeks as advised by staff, due to delay shipping from Germany. Fault with one boot, customer support ver... Voir plus
Order placed on a Wednesday evening (late), item arrived early Friday morning. Very good timing. Pleasantly surprised by the improvement of Yodel delivery because they used to be very bad. The item... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Safety Boots & Safety Shoes the biggest ranges available to buy online with technical back up and years of experience in the safety footwear market calls to find out why were one of te best suppliers of safety boots & Safety Shoes.
Coordonnées de contact
Royaume-Uni
- www.safetybootsuk.co.uk
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A répondu à 11 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Boots arrived quickly and were as…
Boots arrived quickly and were as advertised.
I've yet to test the boots but I had no issues with the actual company.

Réponse de Safetybootsuk

Réponse de Safetybootsuk
Great customer service
Placed an order online - very simple and easy to navigate website. Received an email saying 1 item was out of stock. When I called to sort out I was answered promptly by the delightful Carol who exceeded my expectations and found a replacement item at no extra cost. I would definitely use again

Réponse de Safetybootsuk
Can’t fault
Can’t fault. Excellent price and service. What more could you ask for !
Helpful customer service
Helpful customer service, next day delivery.
Boots are well comfortable to
Great service.
I have been after a pair of Gore-Tex boots for a long time but was always put off by the price, but not with these guys. Very efficient, my order was delivered next day even though I missed the 3pm deadline. The boots are comfortable, waterproof and didn't need breaking in. I'll definitely be a returning customer.
Saw a few bad reviews on here but gave them a chance and didn't regret it
Got a pair of high-end winter safety boots for less than half the price they were selling for on other sites and they arrived the very next day. Brilliant service. Will definitely use these to buy a pair of safety trainers when the weather warms up!
Carol Worrall
Carol Worrall, Provided me with an excellent customer service and she was extremely helpful.
Very poor company.Can only assume the good reviews are…
Can only assume the good reviews are false . Like so many reviews regarding boots not turning up , I’ve been lied to about 24 hr shipping , ordered 9 days ago and still they haven’t shipped . Absolutely appalling company , I sincerely hope people take note of this review. I’d rather pay double than deal with this shambles of a company.
Great Customer Service and delivery !
Placed an order later in the day and it arrived early the following day. As a company that needs safety shoes quite regularly, they are a great company to use and Carol is very helpful. Would highly recommend !!
Next day delivery promised - still waiting!!
Next day delivery to get your order - then 3 days later 'picking in process'.
I should have ordered elsewhere - going to cancel order

Réponse de Safetybootsuk
Rubbish customer service
Rubbish customer service, my goretex boots leaked but because they are over 6 months since purchase, they are not interested in speaking with the manufacture or with goretex. They have misread my letter and initially denied that the boots were returned. Like all things - it’s when things go wrong that you need good customer services, not when products are good. Rubbish customer services.

Réponse de Safetybootsuk
One of the best ever customer services
One of the best ever customer services. They were very professional and reactive offering options to my order. Communication was easy by phone and emails. The person I talked to was always very polite.
I would definitely be buying again from them next time.
Carol - The happiest member of staff!
Carol is an absolute delight to speak too!
I cannot express my thoughts and feelings any more than the fact she is an absolute credit to your team.
I usually buy the same stock and certain yearly intervals and she is always ready and willing to help me every step of the way.
Nothing is ever a problem and she has the best can do attitude than anyone I’ve ever met before, what helps us the friendly chit chat along the way to not make it feel like the company just wants my money.
Once again, thank you very much and please get her some cakes on Friday 😆
Excellent service
Excellent service, excellent communication and excellent value. I had a query that was dealt with on the New Year's Bank Holiday I suspect when the company was closed. Couldn't have been better.
Excellent Service
I rang up as the shoes I ordered were out of stock. This was frustrating as I needed them for a job in a few days. I spoke to Carol in customer services, she chased up the order, tracked it from the supplier, and ensured I received the shoes the day before my job, even though delivery at this time of year is difficult. Thanks Carol.
And the shoes are pretty good too, wore them all day with no breaking in. Very comfortable
i have ordered twice
i have ordered twice , both o f them i have been told they are out of stock and i need to wait 10 days. still pay excessive money for crap delivery , last time i called them they canceled my order after 10 days wait bcz i was RUDE. i believe this are impostors who trick people all the time . AVOID at all cost please. you will have only bad experience with this lame company.
Terrible website selling out of stock…
Terrible website selling out of stock items ...part of snickers direct... another shocking drop shipping outlet using terrible sales tactics....post reply update... let me simplify this for you ...I ordered cofra trousers and boots from your site .. both showing in stock ... received an email saying both out of stock ...lead time on the items 7 to 10 days ...why are out of stock items being sold ? And why are they taking 7 - 10 days to come from somewhere else ...if this isn't drop shipping then what is ? It doesn't matter how much you spend on stock if you can't keep your out of stock items up to date on your website....your just wasting people's time by selling items you don't actually have !

Réponse de Safetybootsuk
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