Spare heel pads delivered quickly. Not yet fitted as bought to have in the spare s box ready for when the current ones wear out, but look the same shape so anticipate no issues
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Lisez les avis des autres
This is my third order from Salt Dog and my experience is super positive. I have always requested a specific despatch date so I know I can be home to take delivery. Richard has never let me down. Al... Voir plus
As many have already said the speed of service was first class as was the communication. Richard clearly cares about cycling and providing a top rate bike shop. I'd highly recommend
I have used Salt Dog a number of times. Richard the owner is the most helpful guy on the planet. He has sourced me items that appear unavailable , given great advice and his prices are ultra compet... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At Salt Dog Cycling we are passionate about cycling. Our online shop stocks a range of cycling accessories and cycling parts for road bikes, commuter bikes, mountain bikes and cycle touring. We pride ourselves in selling high quality branded products with quality service. Customer care is extremely important to us and we aim to give you a fantastic online shopping experience that is hassle free.
Coordonnées de contact
Western Road, DE3 9GT, Mickleover, Derby, Royaume-Uni
- +44 (0)1332 739747
- info@saltdogcycling.com
- www.saltdogcycling.com
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Where to start..?
Where to start..?
First of all Richard followed up every query, with recommendations. To be expected you may think, as that's trying to get a sale. However AFTER the sale ( I ordered online) he rang me up to check sizes and recommended a change, which was well needed. Excellent service indeed, and I'm very happy with the Lake winter boots I bought.
Richard is the man!
Spoke to Richard who turned out to be the most genuine and helpful guy. He really took his time to assist and wanted to make sure I was making a good purchase for myself.
I feel most sales reps these days are just trying to make a quick sale to boost their numbers this quality of service and care rarely exists these days and certainly doesn't exist in larger chain stores.
Will be making more purchases from Richard and Salt Dog Cycling in future.
SALT DOG - THE BEST
I have used Salt Dog a number of times. Richard the owner is the most helpful guy on the planet. He has sourced me items that appear unavailable , given great advice and his prices are ultra competetive like for like.
I can particularly recommend him for Lake Cycling Shoes.
If only more companies had his ethics and customer service the world would be a better place.
If he sells an item you need don't think about going elsewhere.
Top customer service
Great service and good prices from Salt Dog. My order arrived quickly and a minor niggle I had was sorted really quickly and without complaint. I'd thoroughly recommend Salt Dog and look forward to shopping with them in the future.
Wrong size shoes - excellent service
I purchased a pair of Lake road shoes and upon arrival of the shoes discovered that the size was too small. I then spoke to a guy named Richard who was very helpful providing guidance and arrange for an exchange to a bigger size.
It is always unfortunate when you have to spend additional money on shipment but I guess that is the risk when buying shoes online. In any case, I am very pleased with the service and would not hesitate to buy from Salt Dog Cycling again.
I have feet a hobbit would be proud of
I have feet a hobbit would be proud of, wide, high volume, high instep. I've always had problems getting any sort of shoes to fit so, given that most cycling shoes seem to be made for very narrow feet I took to the internet and repeatedly saw Salt Dog Cycling mentioned and Lake shoes in particular for a wide fit. Over a couple of weeks of phone calls and shoes going backwards and forwards, Richard helped me get a pair that fitted like slippers.....probably better than any shoes I've ever owned, let alone cycling specific. I can't thank Richard enough for the time he spent talking me through options and helping with the purchase. If only more shops would take this amount of time and interest in their customers.
I'd very happily recommend Salt Dog…
I'd very happily recommend Salt Dog Cycling as the service I've received from Richard has been excellent. Very helpful, very responsive to all the emails that I've sent him and very competitively priced - you couldn't really ask for more. I bought a pair of Lake CX237 Wide Fit cycling shoes but ordered the wrong size initially. However this problem was soon resolved with a slightly smaller pair which are really comfortable and well made. Thanks very much!
We purchased 2 childrens bikes
We purchased 2 childrens bikes, we asked lots of questions and got much more advice than we expected which was really great. I have already recommended Salt Dog Cycling to friends.
i recently purchased a pair of Lake CX…
i recently purchased a pair of Lake CX 237 wide fit size 43 and from the point of order Richards communication due to not having stock was brilliant.
as soon as stock arrived i was informed and the order was shipped.
The shoes have great width and perfect length for a UK 9, built quality excellent.
Outstanding Customer Service!
Richard at Salt Dog Cycling was a pleasure to deal with and offered his expert advice on a recurring problem I was having in selecting the right shoe to solve hot spots and numbness I had been experiencing whilst riding. He advised to go with the Lake CX237's wide fit option and even though the size was not correct first time he still managed to source the next size up when other retailers were out of stock. I would have absolutely no hesitation in recommending Salt Dog Cycling and Richards personal service is commendable and always contactable should you have any queries or questions. It is very difficult to find this level of customer service especially through web sales.
First class customer service
Goods arrived next day - needed to change an item - excellent and personal service turned this around and I had the replacement item by return. In a world of automated emails and never being able to speak to someone in customer services it is so refreshing to deal with a company that really cares about its customers. Well done and thank you! Andy H
Top notch
Top notch
Super helpful and honest, guided me to best product not just the higher price!
Super helpful
I'm new to road bikes, didn't really know what I was looking for. Richard was really helpful spending time to explain everything to me, there was no hard sell and I really didn't feel like he was selling me things I didn't need. The result is a superb bike, the right shoes and a happy wife because it all came within budget! Cheers Saltdog, I'll be in touch when I need more stuff!
For a friendly, professional and caring service, the only cycling shop you'll ever need
Phoned up for some advice and got through to the owner (Richard) straight away. He could not be more helpful, talking through my requirements and sizing of a pair of Lake cycling shoes. They arrived the very next day, fitted beautifully and have helped me immensely in reducing my times. I now buy all my accessories through Salt Dog. Cheers!
First Class Service
Faultless service.
First item I order was an incorrect size (my mistake) and I needed the order chaging as quicly as possible for an upcoming race. Contacted them on the Monday and had the replacemt by Wednesday.
No complaints at all - I'll definately order from them again.
Superb service!
Just bought accessories to kit out my husband and toddler so that he can use his bike for the nursery run. We bought 2 helmets, jacket, lights and a lock.
We received a friendly and personal response to our enquiry from Salt Dog Cycling and the advice was really helpful and impartial.
I feel confident now that my 2 special people are well protected and kitted out! Thanks Salt Dog Cycling!
Fantastic advise, very help full
Needed a bit of advise before i ordered a few bits, saltdog cycles could't do enough to help, delivered fast and good quality items, very happy will definatly use them again, highly recommended
Efficient, helpful and quick delivery
Looking for a set of panier bags for a cycling tour. Not sure what I needed. Got good advice that helped me make up my mind and was able with confidence to place an order with saltdog. The bags arrived very quickly. Will certainly use this company again.
Excellent products and service
I needed a variety of gear for my bike and was hesitant about doing this online, but Saltdog provided me with excellent product information and advice and I am really pleased with everything.
It also arrived really quickly too. Was easier than going to my local bike shop. Will definitely be using this site from now on.
Great service, very quick & helpful.
Spoke to Saltdog via live chat which helped me to make an informed decision about what to buy. Followed up with super quick delivery. All round a great transaction.
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