I am writing this review now because it was too painful to do at the time. Last year my wife of 38 years died. Simplicity were absolutely amazing, caring, attention to detail, kept informed every st... Voir plus
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Lisez les avis des autres
As soon as I rang and spoke to a lovely member of staff I was at ease straight away. Funeral arrangements are always a hard decision to make but I found Simplicity was the best decision for my family... Voir plus
L'entreprise a répondu
Was booking my own future plan, so it wasn't a particularly sad time, but they did not rush things on the phone, seemed to have all day to take details and explain things, and to ensure I fully unders... Voir plus
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Simplicity helped me through what is a very stressful time, they were willing to take time explaining things so I could make the right choices. They kept me informed throughout and were very respectfu... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
At Simplicity we provide high quality, low cost funeral options which remove many of the more expensive elements associated with a traditional funeral. Our priority is taking care of you and your loved ones at the time of need.
Coordonnées de contact
4 King Edwards Court, King Edward Square, B73 6AP, Sutton Coldfield, Royaume-Uni
- 0808 258 9832
- customercare@simplicity.co.uk
- www.simplicity.co.uk
4,8
Excellent
736 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 77 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Good service and professional phone…
Good service and professional phone call very happy with everything thank you
1 septembre 2026
Réponse de Simplicity Cremations
Dear Mr Neil,
Thank you for your review. We're pleased to hear your received professional, high-quality service and are happy with your arrangements.
Informative simple to understand …
Informative simple to understand after more time I'm sure i can be more accurate
1 septembre 2026
Réponse de Simplicity Cremations
Dear Mr Penn,
Thank you for your review. We're pleased you found the process informative and simple to understand. If you have any further questions, please reach out to us. We're always happy to help!
I rang the call centre and actually…
I rang the call centre and actually spoke to someone to deal with my funeral plans and the gentleman was excellent. Guide me through everything. and helped me with any questions I had.
7 septembre 2026
Réponse de Simplicity Cremations
Dear Ms Webb,
Thank you for sharing your experience. We're pleased to hear our team member guided you through everything professionally and answered all your queries.
Very easy and helpful
3 septembre 2026
Réponse de Simplicity Cremations
Dear Ms Hibbert,
Thank you for your review. We're so pleased you found our service easy and helpful.
Bijou was very helpful and good…
Bijou was very helpful and good humoured. The service provided was straightforward.
1 septembre 2026
Réponse de Simplicity Cremations
Dear Penelope,
Thank you for your review. We're so pleased to hear Bijou provided you with a friendly, helpful experience.
The lady i spoke to was really helpful…
The lady i spoke to was really helpful and the whole thing was straightforward
7 septembre 2026
Réponse de Simplicity Cremations
Dear Mrs Simpson,
Thank you for your review. We're so pleased to hear our team member made the process simple and informative for you.
Plan
Honest and reliable information given by friendly and well mannered person on the phone.
7 septembre 2026
Réponse de Simplicity Cremations
Dear Mr Haley,
Thank you for your review. We're so pleased to hear you received honest, reliable information from our team member. We appreciate your kind words.
People were very friendly and helpful
People were very friendly and helpful, even when I had an issue with my bank app.
4 septembre 2026
Réponse de Simplicity Cremations
Dear John,
Thank you for your review. We're so pleased to hear our team offered you a helpful, friendly service and helped you navigate the issue with your bank.
I had contacted most of the cremation…
I had contacted most of the cremation companies and found Simplicity cremations the friendliest to speak to and eager to help with my questions. The explanatory paperwork was sent to me within hours. Also follow up contact. I chose to have Simplicity Cremations.
4 septembre 2026
Réponse de Simplicity Cremations
Dear Jane,
Thank you for sharing your experience. We're so pleased you found our team to be friendly, helpful and efficient. Your recommendation means a lot to us.
Excellent service
Excellent service , very well explained by Howard , 5* all the way
4 septembre 2026
Réponse de Simplicity Cremations
Dear John,
Thank you for your review. We're so pleased Howard offered you excellent service and we'll pass on your kind feedback.
Réponse de Simplicity Cremations
Dear Paul,
Thank you for your review. We're pleased to hear you found our team member provided you excellent service on the phone.
Réponse de Simplicity Cremations
Dear Stephen,
Thank you for your review. We're pleased to hear our team member provided you with informative, understanding service.
Easy and straightforward
Pam was very helpful with a few questions we had. Very easy and efficient service. Very happy
2 septembre 2026
Réponse de Simplicity Cremations
Dear Lisa,
Thank you for your review. We're pleased to hear Pam was able to help answer your questions and provide such an efficient service.
Very friendly staff
Very friendly staff, easy to do, and they explain everything to you. Very straightforward
27 août 2026
Réponse de Simplicity Cremations
Dear Miss Nobel,
Thank you for your review. We're so pleased to hear that our staff were friendly and informative. We'll pass on your kind words.
Peace of mind
From start to finish an excellent experience in a difficult time.
The service was professional personal and took the stress away completely.
I was updated regularly by the same person who was outstanding.
Thankyou all at Simplicity Cremations.
Complete peace of mind
2 septembre 2026
Réponse de Simplicity Cremations
Dear Mrs Peebles,
Thank you for your review. We're pleased to hear our team offered you peace of mind through such a difficult time, keeping you well-informed and supported along the way.
Réponse de Simplicity Cremations
Dear Simon,
Thank you for your review. We're pleased you found the process simple and that the value met your expectations.
It was very easy to connect with…
It was very easy to connect with questions and open this new service
1 septembre 2026
Réponse de Simplicity Cremations
Dear Mrs Davis,
Thank you for your review. We're pleased that we could answer your questions and understanding of the service.
Réponse de Simplicity Cremations
Dear Graham,
Thank you for your review. We're so pleased we could provide you with a straightforward service during a difficult time.
Very helpful
Very helpful, and polite and helped us to make the write choice of funeral we wanted
1 septembre 2026
Réponse de Simplicity Cremations
Dear Jenny,
Thank you for you review. We're so pleased you found the team polite and helpful so that you could choose the funeral that felt right for you.
Friendly and reliable service
24 août 2026
Réponse de Simplicity Cremations
Dear Mr Garton,
Thank you for sharing your experience. We're so pleased you found our service friendly and reliable.
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