Simplicity Cremations Avis 

737
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I am writing this review now because it was too painful to do at the time. Last year my wife of 38 years died. Simplicity were absolutely amazing, caring, attention to detail, kept informed every st... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolute first class service, kept upto date the whole time at a tough time the lady on the phone was fantastic and talked me through everything I couldn't thank her enough

Noté 5 sur 5 étoiles

As soon as I rang and spoke to a lovely member of staff I was at ease straight away. Funeral arrangements are always a hard decision to make but I found Simplicity was the best decision for my family... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Was booking my own future plan, so it wasn't a particularly sad time, but they did not rush things on the phone, seemed to have all day to take details and explain things, and to ensure I fully unders... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de crémation
  2. Directeur funéraire

Écrit par l'entreprise

At Simplicity we provide high quality, low cost funeral options which remove many of the more expensive elements associated with a traditional funeral. Our priority is taking care of you and your loved ones at the time of need.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

737 avis

5 étoiles
4 étoiles
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1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 77 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,8

Tous les avis

(737)

655 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Knowledgeable lady

19 août 2026
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Réponse de Simplicity Cremations

Dear Lucy,

Thank you for your review. We're pleased to hear you found our team member knowledgable to provide the information you needed.

Noté 5 sur 5 étoiles

Have my funeral policy with them very…

Have my funeral policy with them very helpfull and caring and help you make the right choices and prices are amazing

28 avril 2026
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Réponse de Simplicity Cremations

Dear Jamie,

Thank you for sharing your experience. We're so pleased to hear that you find our team caring, helpful and supportive. We're grateful for you having your plan with us at a price you're happy with.

Noté 5 sur 5 étoiles
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Réponse de Simplicity Cremations

Dear Customer,

Thank you for your review. We're pleased to hear you found the online process simple.

Noté 4 sur 5 étoiles

The only thing that stopped this from…

The only thing that stopped this from being five star review was that i always felt the person I spoke to was following a script. When I asked a question it appeared to disrupt the flow and I never thought I got a satisfactory answer. Was less of a comfortable telephone conversation and more like a dictation of rules and regulations.

19 août 2026
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Réponse de Simplicity Cremations

Dear Pamela,

Thank you for your honest review. We take your comments seriously and will use them to shape further training for our team.

Noté 5 sur 5 étoiles

Easy to talk with explains everything…

Easy to talk with explains everything without complicating matters

11 août 2026
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Réponse de Simplicity Cremations

Dear Wendy,
Thank you for your review. We're so pleased to hear our team were easy to talk to and explained everything clearly for you.

Noté 5 sur 5 étoiles

Very pleased

Very pleased

17 août 2026
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Réponse de Simplicity Cremations

Dear Pauline,
Thank you for your review. We're delighted to hear you're pleased with the service.

Noté 5 sur 5 étoiles

Very helpful

Very helpful

18 août 2026
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Réponse de Simplicity Cremations

Dear Judith,
Thank you for your review. We're so pleased you found the service helpful.

Noté 5 sur 5 étoiles

The staff was very helpful and really…

The staff was very helpful and really making you at ease as it's not nice to talk about planning a funeral when the time comes.
Very good polite staff an very helpful.

17 juillet 2026
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Réponse de Simplicity Cremations

Dear Katrina,
Thank you so much for your review. We're so pleased to hear the team made a difficult conversation helpful and put you at ease.

Noté 5 sur 5 étoiles

It was quick easy to do

It was quick easy to do

17 août 2026
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Réponse de Simplicity Cremations

Dear Jonathan,
Thanks for your review. We're so pleased you found the service quick and easy.

Noté 5 sur 5 étoiles

Very respectful

The team were respectful, very efficient and really friendly, nothing was too much trouble.

17 août 2026
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Réponse de Simplicity Cremations

Dear Mr Dean,
Thank you for your review. We're so pleased to hear the team treated you respectfully and provided friendly, efficient service.

Noté 5 sur 5 étoiles

I had 3 different companies in mind …

I had 3 different companies in mind bu two of them proved difficult to use, due to the first having faults with their website, wrong phone numbers etc, plus refusal of their online form to accept my perfectly valid Debit Card as genuine! When I did track down a working phone number for them the member of staff was brusque and unhelpful, insisting I take my fully valid card into one of their premises with a copy of my bank statement! You can guess my reaction and what I told them to do. The second option on my list wanted to charge me far more than their TV advertising suggested for their services, so I also rejected them. Whilst you were third on my list (purely arbitary in order) I'm glad I tried you, as it was indeed simple and straight forward and at a good price. Note Im not giving you the names of the 2 other firms, as the 1st one in particular were virtually hostile when contacted and the second I rate as little more than a scam, but don't want potential legal hassles from either company for this review.
John Pullin.

17 août 2026
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Réponse de Simplicity Cremations

Dear John,
Thank you for sharing your experience. We're sorry to hear that you didn't have an easy time with the first two providers you tried. We're so pleased, though, that you found our team provided simple, easy service and you're happy with the price.

Noté 5 sur 5 étoiles

Very efficient service simple to set up

Very efficient service and simple to set up ,takes a lot of pressure off the whole family .Thanks Neville

17 août 2026
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Réponse de Simplicity Cremations

Dear Neville,
Thank you for your review. We're so pleased everything went smoothly and has taken pressure of you and your family.

Noté 5 sur 5 étoiles

From the first phone call to the return…

From the first phone call to the return of the ashes everything was taken care off with the up most care and informed of the whole process I could not have been any more looked after

13 juillet 2026
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Réponse de Simplicity Cremations

Dear Anita,
Thank you for your kind review. We're so pleased to hear your experience was well-informed and handled with such care, and that you were so well looked after.

Noté 4 sur 5 étoiles

Everything was good

Everything was good. Your operative was absolutely informative and polite thank you.

17 août 2026
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Réponse de Simplicity Cremations

Dear Mrs Dixon,
Thank you so much for your review. We're so pleased to hear our team member was professional and informative.

Noté 5 sur 5 étoiles

Mitchel was wonderful

Mitchel was wonderful, understood my needs and was very knowledgeable of your product.

17 août 2026
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Réponse de Simplicity Cremations

Dear Mick,
Thank you for your kind review. We're so pleased Mitchel was so informative and understanding.

Noté 5 sur 5 étoiles

Simplicity Creations help make a very…

Simplicity Creations help make a very difficult and painful time so much easier. They are very professional very caring and understanding and made sure everything that mattered was organised efficiently but also very thoughtfully.

I wouldn’t hesitate to recommend them and although this is the first time I have used this type of cremation I’m absolutely sure it was the right decision.

A special thank you to Lesley who was both patient and kind.

Wendi Tyce

19 juin 2026
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Réponse de Simplicity Cremations

Dear Wendi,
Thank you so much for sharing your experience during such a difficult time. We're so pleased to hear Lesley and the team supported you with patience, kindness and understanding. We're very grateful for your recommendation. Wishing you all the best.

Noté 5 sur 5 étoiles

Because the gentleman who spoke to me…

Because the gentleman who spoke to me was very professional and very polite and helpful

17 août 2026
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Réponse de Simplicity Cremations

Dear Graham,
Thank you for your review. We're so pleased our team member was so polite and helpful.

Noté 5 sur 5 étoiles

The people I spoke to were very helpful…

The people I spoke to were very helpful with lots of empathy, guided though everything at this difficult time.

17 août 2026
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Réponse de Simplicity Cremations

Dear Mrs Cowell,
We're very grateful for your review during such a difficult time. We're so pleased you were met with the empathy and support you deserved.

Noté 5 sur 5 étoiles

Friendly professional and helpful…

Friendly professional and helpful people easy to understand and I would recommend Simplicity to anyone who is looking for the service they provide EXCELLENT 10/10

17 août 2026
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Réponse de Simplicity Cremations

Dear Anthony,
Thank you so much for your review. We're so pleased you found the service friendly and helpful. We really appreciate your recommendation.

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