I am writing this review now because it was too painful to do at the time. Last year my wife of 38 years died. Simplicity were absolutely amazing, caring, attention to detail, kept informed every st... Voir plus
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I am writing this review now because it was too painful to do at the time. Last year my wife of 38 years died. Simplicity were absolutely amazing, caring, attention to detail, kept informed every st... Voir plus
L'entreprise a répondu
Absolute first class service, kept upto date the whole time at a tough time the lady on the phone was fantastic and talked me through everything I couldn't thank her enough
As soon as I rang and spoke to a lovely member of staff I was at ease straight away. Funeral arrangements are always a hard decision to make but I found Simplicity was the best decision for my family... Voir plus
L'entreprise a répondu
Was booking my own future plan, so it wasn't a particularly sad time, but they did not rush things on the phone, seemed to have all day to take details and explain things, and to ensure I fully unders... Voir plus
L'entreprise a répondu
At Simplicity we provide high quality, low cost funeral options which remove many of the more expensive elements associated with a traditional funeral. Our priority is taking care of you and your loved ones at the time of need.
4 King Edwards Court, King Edward Square, B73 6AP, Sutton Coldfield, Royaume-Uni
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A répondu à 77 % de ses avis négatifs
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Have my funeral policy with them very helpfull and caring and help you make the right choices and prices are amazing

Réponse de Simplicity Cremations
The only thing that stopped this from being five star review was that i always felt the person I spoke to was following a script. When I asked a question it appeared to disrupt the flow and I never thought I got a satisfactory answer. Was less of a comfortable telephone conversation and more like a dictation of rules and regulations.

Réponse de Simplicity Cremations
Easy to talk with explains everything without complicating matters

Réponse de Simplicity Cremations
The staff was very helpful and really making you at ease as it's not nice to talk about planning a funeral when the time comes.
Very good polite staff an very helpful.

Réponse de Simplicity Cremations
The team were respectful, very efficient and really friendly, nothing was too much trouble.

Réponse de Simplicity Cremations
I had 3 different companies in mind bu two of them proved difficult to use, due to the first having faults with their website, wrong phone numbers etc, plus refusal of their online form to accept my perfectly valid Debit Card as genuine! When I did track down a working phone number for them the member of staff was brusque and unhelpful, insisting I take my fully valid card into one of their premises with a copy of my bank statement! You can guess my reaction and what I told them to do. The second option on my list wanted to charge me far more than their TV advertising suggested for their services, so I also rejected them. Whilst you were third on my list (purely arbitary in order) I'm glad I tried you, as it was indeed simple and straight forward and at a good price. Note Im not giving you the names of the 2 other firms, as the 1st one in particular were virtually hostile when contacted and the second I rate as little more than a scam, but don't want potential legal hassles from either company for this review.
John Pullin.

Réponse de Simplicity Cremations
Very efficient service and simple to set up ,takes a lot of pressure off the whole family .Thanks Neville

Réponse de Simplicity Cremations
From the first phone call to the return of the ashes everything was taken care off with the up most care and informed of the whole process I could not have been any more looked after

Réponse de Simplicity Cremations
Everything was good. Your operative was absolutely informative and polite thank you.

Réponse de Simplicity Cremations
Mitchel was wonderful, understood my needs and was very knowledgeable of your product.

Réponse de Simplicity Cremations
Simplicity Creations help make a very difficult and painful time so much easier. They are very professional very caring and understanding and made sure everything that mattered was organised efficiently but also very thoughtfully.
I wouldn’t hesitate to recommend them and although this is the first time I have used this type of cremation I’m absolutely sure it was the right decision.
A special thank you to Lesley who was both patient and kind.
Wendi Tyce

Réponse de Simplicity Cremations
Because the gentleman who spoke to me was very professional and very polite and helpful

Réponse de Simplicity Cremations
The people I spoke to were very helpful with lots of empathy, guided though everything at this difficult time.

Réponse de Simplicity Cremations
Friendly professional and helpful people easy to understand and I would recommend Simplicity to anyone who is looking for the service they provide EXCELLENT 10/10

Réponse de Simplicity Cremations
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