The simply health plan, enables me to have regular check ups in regard to dental and glasses. I change my glasses quite frequently thanks to Simply Health. The process of uploading receipts is so ea... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Fantastic company. Customer service is 100% l have been with them for years. I have never had a problem with any of my claims quick and easy. The website is easy to navigate, l am 79 and find it so si... Voir plus
L'entreprise a répondu
They Paid for one at home test kit then when I bought another based on the fact they had already settled, they refused to pay even though I had plenty of cover left. I emailed several times but jus... Voir plus
L'entreprise a répondu
Have been with simply health for many many years , very professional, caring and easy and clear to claim on line , also sympathetic, knowledgeable staff if you have to contact them by phone nothi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Simplyhealth
Écrit par l'entreprise
We are a leading B-Corp certified health solutions company, committed to providing affordable healthcare, to support everybody’s every day healthcare needs. Through our health and dental plans, including the market leading Denplan we look after over two million customers. We aim to support and protect the NHS through the provision of outpatient support to help people live their best lives.
We don’t have shareholders and since 1872 we’ve been led by our purpose of improving access to healthcare, for all in the UK. We are changing the game, investing £60 million in new businesses to accelerate the development of predictive and preventative healthcare services.
We understand our health depends on the health of our communities and our planet and we’ve always stood for a healthier world and are under no illusion that action is required for this to happen, we are proud to be B Corp certified.
Health Plans Dental Plans Health & Dental Plans for your businessCoordonnées de contact
Andover, Royaume-Uni
- 0370 908 3481
- customerservices@simplyhealth.co.uk
- www.simplyhealth.co.uk
4,4
Excellent
5 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Ross was really helpful
Ross was really helpful, polite and answered all my questions fully and comprehensively. Was able to connect on chat very quickly and speak to someone. Very happy with the service
25 juin 2026
Avis spontané
Réponse de Simplyhealth
Hello Mrs Tang,
Thank you so much for your lovely review following your interaction with Ross. I've passed on your comments to Ross and his manager who I'm sure will be equally happy.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Assisted me with a claim query…
Assisted me with a claim query effeciently. Made the whole experience simple and straight forward. Along with politeness. I was extremely satisfied with the experience
24 juin 2026
Avis spontané
Réponse de Simplyhealth
Hello Susan,
Thank you so much for sharing your experience of speaking with a member of our Customer Services team. I'm pleased they were able to resolve your query so efficiently. Thanks also for the 5 stars.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Instant problem sorted
Instant problem sorted. Prompt reply to email. No issues with the service they offer. Account easy to deal with, having being with them since hospital fund . Happy to deal with them, we site easy to navigate . Claims are sorted promptly, and an email reply every time to let you know how your claim is progressing.
24 juin 2026
Avis spontané
Réponse de Simplyhealth
Hello Ralph,
Thank you for your wonderful five star review and your long standing loyalty to us. It's great that we've been able to help support you with your everyday healthcare costs over the years.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Excellent Service
I was very happy with the speed with which my claim was paid. A later query was dealt with efficiently and the customer services team showed both empathy and patience with my situation. Excellent service.
24 juin 2026
Avis spontané
Réponse de Simplyhealth
Hi Fiona,
Many thanks for sharing your experience of both our claiming process and our Customer Services team. It's great to hear how happy you are with the service we provide.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Excellent prompt response to a claim.
Excellent prompt response to a claim.
23 juin 2026
Avis spontané
Réponse de Simplyhealth
Hello Stephanie,
Thanks so much for taking the time to leave us a great five star review, we really appreciate it.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Emily was helpful in resolving my claim…
Emily was helpful in resolving my claim swiftly!
23 juin 2026
Avis spontané
Réponse de Simplyhealth
Hello,
Many thanks for sharing your experience of your interaction with Emily. I've passed your comments on to Emily and her manager who will be very pleased.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Simply Health make it easy
Simply Health make it easy .
Whether this is a claim, or a query simply health are great.
Using them since 2014 and still very happy
23 juin 2026
Avis spontané
Réponse de Simplyhealth
Hi Camille,
Thanks for leaving us a lovely review and it's great to hear how happy you are with the service we provide. I'm pleased we've been able to help support you with your everyday healthcare costs.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Have been a Simply Health customer for…
Have been a Simply Health customer for many years and to date I have never experienced any issues whatsoever and have recommended this company to a number of friends and neighbours
23 juin 2026
Avis spontané
Réponse de Simplyhealth
Hello Mr Cottington,
Thank you so much for your long standing loyalty to Simplyhealth and for recommending us to your neighbours and friends. It means a lot to us. Thanks also for the 5 stars.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Réponse de Simplyhealth
Hello Ryan,
Many thanks for your great review and I'm so pleased you find the process simple to use and are happy with the service we provide.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Réponse de Simplyhealth
Hi Lisa,
Thanks for taking the time to leave us a five star review, we really appreciate it.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Good experience with Simply Health so far
The customer advisor was really helpful, quick at responding and understood what was needed.
The platform itself is easy enough to use, it’s quick and simple to navigate around
23 juin 2026
Avis spontané
Réponse de Simplyhealth
Hi Maryem,
Thanks so much for your lovely five star review. I'm pleased to hear you found the advisor really helpful. We strive to make our online platform as straightforward and easy to use as possible and I'm glad you've found this to be the case.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Excellent service
What started as a worrying incident regarding a broken crown whilst on holiday, ended up with a prompt resolution and a smooth and effective claiming process with Simply Health. Thank you.
22 juin 2026
Avis spontané
Réponse de Simplyhealth
Hello Lynne,
I'm sorry to hear of your unfortunate incident whilst on holiday and I hope you weren't too badly affected by this. I'm pleased we were able to help support you with the prompt response and the smooth claiming journey.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
My latest claim actioned very promptly…
My latest claim actioned very promptly as usual.
22 juin 2026
Avis spontané
Réponse de Simplyhealth
Hello Terence,
Thanks so much for your five star review. It's lovely to hear you're happy with the speed in which we process your claims.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Excellent customer service and claims…
Excellent customer service and claims paid promptly
21 juin 2026
Avis spontané
Réponse de Simplyhealth
Hi Ms Thomas,
Many thanks for your review, it's wonderful to know how pleased you are with our overall service and the speed of your claim reimbursements.
Customer satisfaction really means a lot to us, thanks again for your feedback, we really appreciate it.
Best wishes,
Charlene
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Donna Wright
Donna Wright, was very helpful and explained everything to me.
Many thanks 😊
12 juin 2026
Avis spontané
Réponse de Simplyhealth
Hi Barry,
Thank you for your 5 star review, it's wonderful to know how pleased you are with our service and the support you received from Donna.
I can confirm that your kind words have been shared with Donna and her manager.
Thanks again,
Charlene
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Live chat help
Used the live chat to help get some info i was looking for. Spoke with Sam over this and they were beyond helpful! Super polite and friendly and very efficient in answering my questions. Very pleasant experience and very good customer service
19 juin 2026
Avis spontané
Réponse de Simplyhealth
Hi Sarah,
Thank you so much for kindly taking the time to share your feedback. We're delighted to know how pleased you are with our service and the support you received via live chat.
We would love to be able to share your kind words with the correct adviser and ensure that they receive the recognition they deserve.
To enable us to do so, if you would like to, please feel free to contact me directly with your full name, date of birth, and home postcode, referring to this review. Please email: customerrelations@simplyhealth.co.uk
Best wishes,
Charlene
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Sam was very efficient and helpful in…
Sam was very efficient and helpful in dealing with my query.
19 juin 2026
Avis spontané
Réponse de Simplyhealth
Hi Hannah,
We're delighted to know how pleased you are with our service and that Sam was able to support you efficiently.
We would love to be able to share your kind words with the correct adviser and ensure that they receive the recognition they deserve.
To enable us to do so, if you would like to, please feel free to contact me directly with your full name, date of birth, and home postcode, referring to this review. Please email: customerrelations@simplyhealth.co.uk
Best wishes,
Charlene
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Réponse de Simplyhealth
Hi Ms Wake,
Thank you for your kind words, we really appreciate your 5 star review, and are delighted to know how happy you are with our service
Best wishes,
Charlene
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Sam was amazing went above and beyond…
Sam was amazing went above and beyond to try and resolve a technical issue.
17 juin 2026
Avis spontané
Réponse de Simplyhealth
Hi Sylvia,
Thank you for your wonderful feedback. your review was a joy to read.
We would love to be able to share your kind words with the correct adviser and ensure that they receive the recognition they deserve.
To enable us to do so, if you would like to, please feel free to contact me directly with your full name, date of birth, and home postcode, referring to this review. Please email: customerrelations@simplyhealth.co.uk
Best wishes,
Charlene
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Had to submit a second claim
It is too bad that the full amount was not paid at first because the receipts were for an eye check up one day and choosing the glasses the next. There was only a difference of £5 but it meant that I had to send a second claim. I was sure that the receipts would be looked at and full amount paid without extra hassle. I just did not realise that the total receipts would not be paid at one time. I will know for again. We have been members for many years and this is the first time I have been disappointed with the outcome.
10 juin 2026
Avis spontané
Réponse de Simplyhealth
Hi June,
Thank you for your feedback and longstanding loyalty.
Claims are reviewed by the details provided at their submission and assessed by treatment date.
We are very sorry to learn of your disappointment with this recent claiming experience. If you would like to provide any further information or to enable us to look into your concerns, please kindly contact us directly.
To enable us to review your account, please email us at customerrelations@simplyhealth.co.uk with your name, date of birth and home post code. Please also make reference to this review.
Kind regards,
Charlene
Simplyhealth
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.