sopp+sopp Avis 

739
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I was genuinely impressed by the service I received. Joel who I spoke to on the phone was exceptionally polite, friendly and helpful. He took the time to explain everything clearly, answered my qu... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

friendly and clear caller. helpful level of info and I liked that I was given options, like hearing or recieving data small print, sending photos etc. felt like Dan understood that I had been inconven... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Dan was professional, and explained clearly what their role is and what I needed to expect . He was patient . Our conversation was reassuring to me as it is the first time I had been in this situation... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Joel was very reassuring and explained everything incredibly well. He was also compassionate and put me at ease. I’m ND on top of currently having a massive flare up of my chronic illness which was ma... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Garage automobile

Écrit par l'entreprise

sopp+sopp works with large vehicle fleets, supporting drivers that have been in a collision or accident on the road. The business also arranges repairs and replacement vehicles for third parties whose vehicle has been damaged by a fleet driver.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

739 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 92 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(739)

495 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service from Dan

Dan was excellent was super helpful and very attentive! He answered all the questions I had and really put my mind at ease! Recognition definitely should be given to Dan!

19 juin 2026
Avis spontané
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Réponse de sopp+sopp

Thank you for leaving a review, we really appreciate it. And thank you for letting us know how great our team are doing.

Noté 5 sur 5 étoiles

Great comms

Great comms, speedy, helpful and an overall excellent service. Thank uou Joel.

18 juin 2026
Avis spontané
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Réponse de sopp+sopp

We appreciate your review and are pleased to hear that your experience with us was excellent. Thank you for recognising our team’s efforts.

Noté 5 sur 5 étoiles

Dan was very efficient and pleasant

Dan was very efficient and pleasant. Thank you

17 juin 2026
Avis spontané
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Réponse de sopp+sopp

Thank you for your taking the time to leave a positive review and score. We really appreciate it.

Noté 5 sur 5 étoiles

Excellent customer service given by…

Excellent customer service given by Joel He explained what would happen while making the claim and what I needed to do. Very knowledgeable and he listened to what I was saying. In making a claim he smoothed out the whole process's. A good representative of the company, if only others could take note!

16 juin 2026
Avis spontané
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Réponse de sopp+sopp

Thanks for sharing your feedback. We love to hear about the great job our team members are doing and will pass on your comments to the relevant team.

Noté 5 sur 5 étoiles

Handled the claim professionally

Handled the claim professionally, very easy and clear instructions, very helpful and cheerful telephone manner.
Thank you so much.

16 juin 2026
Avis spontané
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Réponse de sopp+sopp

Thank you for sharing your experience! Our customer service team is committed to providing clear, helpful support, and it’s great to hear we achieved that for you.

Noté 5 sur 5 étoiles

Joel was super helpful and answered all…

Joel was super helpful and answered all the questions I had. Speaking to someone super friendly after an accident goes a long way!

16 juin 2026
Avis spontané
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Réponse de sopp+sopp

We really appreciate you taking the time to leave a review. Hearing that our team provided great service truly makes our day.

Noté 5 sur 5 étoiles

Daniel was very friendly and helpful…

Daniel was very friendly and helpful and was a very nice guy

15 juin 2026
Avis spontané
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Réponse de sopp+sopp

We really value your feedback — it helps us continue to provide the best experience possible. Thanks again for your review.

Noté 5 sur 5 étoiles

Meida…..excellent phone manners and professionalism

Meida was extremely professional and very informative throughout the phone call for the damage to my vehicle to be repaired . Also, I was called by her within only a couple of hours of the incident! Thank you very much for being so understanding and patient ☺️

11 juin 2026
Avis spontané
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Réponse de sopp+sopp

We’re delighted to hear that we did such a great job for you. Thank you very much for your review.

Noté 1 sur 5 étoiles

Complete lack of communication—left completely in the dark.


​Extremely disappointed with the service from sopp & sopp. I was under the impression that everything was completely in hand and sorted. However, when I contacted the repairer on the actual day my car was due to go in, I was shocked to be told the repair had been cancelled altogether.
​No notification, no update, and absolutely no communication from sopp & sopp to let me know. I feel completely mislaid by the company. Total breakdown in service. 1/5 stars.

12 juin 2026
Avis spontané
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Réponse de sopp+sopp

Thank you for taking the time to leave such positive feedback. We’re committed to delivering great experiences, and it’s rewarding to know we met your expectations.

Noté 5 sur 5 étoiles

Very professional and easy with the…

Very professional and easy with the video technology to capture accidental damage.

12 juin 2026
Avis spontané
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Réponse de sopp+sopp

Thank you for your review, we are happy you’re pleased with the service we provided.

Noté 5 sur 5 étoiles

Amazing Service

Meida was so clear and helpful and straight forward. No ifs or buts; straight to the point, got my issue resolved within minutes. Lovely women, fast service! 5*

10 juin 2026
Avis spontané
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Réponse de sopp+sopp

Thank you for leaving a review, we really appreciate it. And thank you for letting us know how great our team are doing.

Noté 5 sur 5 étoiles

Great staff and easy to communicate

Great communication, friendly and explained everything really well

10 juin 2026
Avis spontané
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Réponse de sopp+sopp

We really appreciate you taking the time to leave a review. Hearing that our team provided great service truly makes our day.

Noté 5 sur 5 étoiles

Car damage My case was dealt with today by a young…

My case was dealt with today by a young lady called Meida.
She was extremely pleasant and explained the process of what was to happen in great detail and could not have been more helpful.
Thank you Meida.

10 juin 2026
Avis spontané
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Réponse de sopp+sopp

We appreciate your review and are pleased to hear that your experience with us was excellent. Thank you for recognising our team’s efforts.

Noté 5 sur 5 étoiles

I was involved in a collision on a…

I was involved in a collision on a Saturday . Sopp & Sopp were instructed to deal with the claim on Monday everything was concluded to my satisfaction by Tuesday morning . Very professional , cannot fault this company. *****

7 juin 2026
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Réponse de sopp+sopp

Thank you very much for your review. We’re delighted to hear that you’re happy with the service we provided, and very much appreciate your feedback.

Noté 5 sur 5 étoiles

It's been very helpful and very…

It's been very helpful and very friendly customer service and sorting out the problem very fast it's been nice to deal with them

8 juin 2026
Avis spontané
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Réponse de sopp+sopp

Thanks so much for your feedback! We’re really happy to hear you’re pleased with our service.

Noté 5 sur 5 étoiles

Joel was polite

Joel was polite, engaging and professional. He advised of the next steps well, and was helpful

8 juin 2026
Avis spontané
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Réponse de sopp+sopp

Thank you for leaving a review, we really appreciate it. And thank you for letting us know how great our team are doing.

Noté 5 sur 5 étoiles

Joel was super helpful and made the…

Joel was super helpful and made the process really smooth

8 juin 2026
Avis spontané
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Réponse de sopp+sopp

We really appreciate you taking the time to leave a review. Hearing that our team provided great service truly makes our day.

Noté 5 sur 5 étoiles

Meida explained everything in detail

Meida explained everything in detail - did so clearly & patiently, despite it being very near the end of the working day.

5 juin 2026
Avis spontané
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Réponse de sopp+sopp

Thanks for sharing your feedback. We love to hear about the great job our team members are doing and will pass on your comments to the relevant team.

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