I was genuinely impressed by the service I received. Joel who I spoke to on the phone was exceptionally polite, friendly and helpful. He took the time to explain everything clearly, answered my qu... Voir plus
L'entreprise a répondu
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I was genuinely impressed by the service I received. Joel who I spoke to on the phone was exceptionally polite, friendly and helpful. He took the time to explain everything clearly, answered my qu... Voir plus
L'entreprise a répondu
friendly and clear caller. helpful level of info and I liked that I was given options, like hearing or recieving data small print, sending photos etc. felt like Dan understood that I had been inconven... Voir plus
L'entreprise a répondu
Dan was professional, and explained clearly what their role is and what I needed to expect . He was patient . Our conversation was reassuring to me as it is the first time I had been in this situation... Voir plus
L'entreprise a répondu
Joel was very reassuring and explained everything incredibly well. He was also compassionate and put me at ease. I’m ND on top of currently having a massive flare up of my chronic illness which was ma... Voir plus
L'entreprise a répondu
sopp+sopp works with large vehicle fleets, supporting drivers that have been in a collision or accident on the road. The business also arranges repairs and replacement vehicles for third parties whose vehicle has been damaged by a fleet driver.
Cygnet Road, PE7 8FD, Peterborough, Royaume-Uni
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Dan was excellent was super helpful and very attentive! He answered all the questions I had and really put my mind at ease! Recognition definitely should be given to Dan!

Réponse de sopp+sopp
Great comms, speedy, helpful and an overall excellent service. Thank uou Joel.

Réponse de sopp+sopp
Dan was very efficient and pleasant. Thank you

Réponse de sopp+sopp
Excellent customer service given by Joel He explained what would happen while making the claim and what I needed to do. Very knowledgeable and he listened to what I was saying. In making a claim he smoothed out the whole process's. A good representative of the company, if only others could take note!

Réponse de sopp+sopp
Handled the claim professionally, very easy and clear instructions, very helpful and cheerful telephone manner.
Thank you so much.

Réponse de sopp+sopp
Joel was super helpful and answered all the questions I had. Speaking to someone super friendly after an accident goes a long way!

Réponse de sopp+sopp
Daniel was very friendly and helpful and was a very nice guy

Réponse de sopp+sopp
Meida was extremely professional and very informative throughout the phone call for the damage to my vehicle to be repaired . Also, I was called by her within only a couple of hours of the incident! Thank you very much for being so understanding and patient ☺️

Réponse de sopp+sopp
Extremely disappointed with the service from sopp & sopp. I was under the impression that everything was completely in hand and sorted. However, when I contacted the repairer on the actual day my car was due to go in, I was shocked to be told the repair had been cancelled altogether.
No notification, no update, and absolutely no communication from sopp & sopp to let me know. I feel completely mislaid by the company. Total breakdown in service. 1/5 stars.

Réponse de sopp+sopp
Very professional and easy with the video technology to capture accidental damage.

Réponse de sopp+sopp

Réponse de sopp+sopp
Meida was so clear and helpful and straight forward. No ifs or buts; straight to the point, got my issue resolved within minutes. Lovely women, fast service! 5*

Réponse de sopp+sopp
Great communication, friendly and explained everything really well

Réponse de sopp+sopp
My case was dealt with today by a young lady called Meida.
She was extremely pleasant and explained the process of what was to happen in great detail and could not have been more helpful.
Thank you Meida.

Réponse de sopp+sopp
I was involved in a collision on a Saturday . Sopp & Sopp were instructed to deal with the claim on Monday everything was concluded to my satisfaction by Tuesday morning . Very professional , cannot fault this company. *****

Réponse de sopp+sopp
It's been very helpful and very friendly customer service and sorting out the problem very fast it's been nice to deal with them

Réponse de sopp+sopp
Joel was polite, engaging and professional. He advised of the next steps well, and was helpful

Réponse de sopp+sopp
Joel was super helpful and made the process really smooth

Réponse de sopp+sopp
Meida explained everything in detail - did so clearly & patiently, despite it being very near the end of the working day.

Réponse de sopp+sopp
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