What an absolute god send of a company, from purchasing to after sales and delivers, Stair box has gone above snd beyond to help us transform our tired home, into something i would never had seen.... Voir plus
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Lisez les avis des autres
An absolutely fabulous new staircase was made for us by Stairbox. The ordering and instructions were easy to follow and the staff were extremely friendly and knowledgeable when I called for some extr... Voir plus
Quality service from outset. It was just over a week from order to delivery. They kept us updated and we had a 2 hour slot for delivery and we could track the driver which was a great help. The stairs... Voir plus
Great service and swift delivrey from order, just wish website was idiot proof so that i got a stairs in kit form and not pre assembled. Caused major handling issues.
À propos de l'entreprise
- Menuisier
- aussi dans
- Charpentier
- Magasin de bricolage
- Magasin de meubles
- Magasin de rénovation
- Société de fabrication d'escaliers
À propos de StairBox
Écrit par l'entreprise
StairBox are a leading UK manufacturer and supplier of timber staircases and stair parts.
Offering exceptional quality at the most competitive prices on the market is central to our business. All of our staircases are made in our Midlands-based factory using the very latest in staircase manufacturing technology, ensuring consistently high levels of accuracy in production. Stairs are then hand-finished to perfection before being assembled and delivered to you by our own fleet of vehicles.
Customer satisfaction is extremely important to us, and we’re always looking for ways to improve our products and services through innovation and forward-thinking. We pride ourselves on offering a friendly, personal service and making the ordering process as smooth and straightforward as possible. From our dedicated team of technical advisors to the development of our online design tools, we want to make things easy for you.
As developers of the original online StairBuilder design tool, which allowed customers to design and spec their staircase online for the first time, we have continued to innovate with our suite of design tools, which now includes a new Balustrade Designer for those looking to renovate their existing stairs. Our online stair parts shop offers everything you need to complete a staircase project.
As your staircase supplier, we want to make sure that you’re thrilled with the final product, and our team are on hand to support you every step of the way, answering any questions and design queries and providing priceless advice that you just can’t get anywhere else.
Find out more:
- Designing a new staircase
- Renovating your stairs
- Staircase gallery
Offering exceptional quality at the most competitive prices on the market is central to our business. All of our staircases are made in our Midlands-based factory using the very latest in staircase manufacturing technology, ensuring consistently high levels of accuracy in production. Stairs are then hand-finished to perfection before being assembled and delivered to you by our own fleet of vehicles.
Customer satisfaction is extremely important to us, and we’re always looking for ways to improve our products and services through innovation and forward-thinking. We pride ourselves on offering a friendly, personal service and making the ordering process as smooth and straightforward as possible. From our dedicated team of technical advisors to the development of our online design tools, we want to make things easy for you.
As developers of the original online StairBuilder design tool, which allowed customers to design and spec their staircase online for the first time, we have continued to innovate with our suite of design tools, which now includes a new Balustrade Designer for those looking to renovate their existing stairs. Our online stair parts shop offers everything you need to complete a staircase project.
As your staircase supplier, we want to make sure that you’re thrilled with the final product, and our team are on hand to support you every step of the way, answering any questions and design queries and providing priceless advice that you just can’t get anywhere else.
Find out more:
- Designing a new staircase
- Renovating your stairs
- Staircase gallery
We make stairs... easy
Écrit par l'entreprise
- Instant quotes and easy ordering
- Design and buy online using our StairBuilder tool, or get in touch with our expert team who'll support you through every stage of the process.
- Quality you can trust
- Combining cutting edge technology with hand finishing, we offer an exceptional product at the most competitive prices on the market.
- Delivery in as little as 7-10 days
- 7-10 working days is our average lead time for standard staircases. We use our own transport fleet and drivers to ensure your products arrive on time in perfect condition.
Coordonnées de contact
StairBox Head Office, Unit S94 St. Modwen Park Stoke South, Gordon Banks Drive, Trentham Lakes North, ST4 4TW, Stoke-on-Trent, Royaume-Uni
- 01782 832555
- hello@stairbox.com
- www.stairbox.com
4,8
Excellent
6 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Good Experience
Good Experience, great service, good quality and arrived on time. Amazing transformation at a reasonable price. Only challenge for a couple of DIY Amateurs was getting the correct measurements for the angles.
17 juin 2026
First class service from start to…
First class service from start to finish,
Product Quality very good would recommend
19 août 2026
Incorrect products delivered
Incorrect products delivered - 1 x wrong sized glass panel, and 1 newel post missing. Not identified till period later when joiner came to install.
No delivery note received with the goods, so not possible for the home owner to check off the goods.
4 août 2026
Réponse de StairBox
Thanks for your feedback, we can see that you've emailed us today regarding this, we're looking into this and can see that the correct amount of posts were supplied, but this will be sorted for you, the glass is being investigated with our suppliers.
We'll keep you updated on this and the next actions through emails.
Excellent staff called up a few times…
Excellent staff called up a few times and always happy to help such a great website too with plenty of options would highly recommend delivery was excellent too
26 août 2026
Great company great service
Great company great service. Couple of spindles .missed off order were posted out same day delivered next day.
19 août 2026
The materials arrive exactly as quoted
The materials arrive exactly as quoted, on time and great quality
18 août 2026
Fast response to any queries I had and…
Fast response to any queries I had and a beautifuly made stair case
17 août 2026
A very easy website to navigate
A very easy website to navigate.
Delivery was quick and straight forward.
The driver was fantastic, helped me get the staircase into the house. Top man.
Highly recommend this company.
24 août 2026
You guys have made fitting issues…
You guys have made fitting issues easier over the years especially with installing feature bottom steps.
Only thing I can say is that the cost has escalated alot to the point where other people can measure make and fit for less than what I can order a staircase for. So the self measure system for a cheaper opinion isn't really worth taking the risk.
17 août 2026
Very easy to order no compilations…
Very easy to order no compilations great delivery service recommend to anyone great company
24 août 2026
The kite winders & risers did not quite…
The kite winders & risers did not quite line up with the routered strings & newel post
24 août 2026
Réponse de StairBox
We're sorry to see that you saw some issues with fitting your staircase. It doesn't look like you contacted us about this at the time, we'd like to know if there was more that we could have done at the time for you, but hope that all is well now. We hope to help again if there's anything more you need.
Got exactly what I needed delivered on…
Got exactly what I needed delivered on time no issues
13 juillet 2026
Easy to order with all the size options DBCCarp
Easy to order with all the size options good delivery
and a quality product that fitted perfectly and looked great when finished
14 août 2026
Very easy process
Very easy process on time delivery was good and well implemented and informed
20 août 2026
Seamless from initial order to…
Seamless from initial order to delivery.
Very, very competitive, local suppliers couldn’t match or even get close to price.
Would definitely recommend and use again.
20 août 2026
Great quality, great pricing, great service
Great range at very affordable prices. Delivery slot advised was met and driver was incredibly friendly & helpful.
Goods were well packaged and really good quality (our joiner was suitably impressed too).
Overall service, price and quality make Stairbox a definite recommend
21 août 2026
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