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Tenpin Avis 

10 568
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Great fun bowling but the selection of bowling balls needs reviewing as I struggled to find ones with sufficiently large holes for my fingers and I don’t have overly large hands. I would like to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We arrived a little bit earlier than our alloted time and still got allocated a lane straight away. We had ordered food aswell and it arrived to our lane within 20 minutes of us being there and were a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

we had a lovely experience at Tenpin Acton celebrating my daughter's birthday. The whole party was enjoyable and children had a fantastic time. The staff were friendly and helpful and everything was... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The bowling and pizza were great, all vet efficient. The “slot machines” on the way out were an extra money burden, very enticing for the kids and I get that, but the ticket redemption thing is an a... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bowling
  2. Bar
  3. Centre d'escape game
  4. Centre de laser game
  5. Centre de loisirs
  6. Salle de jeux video

Écrit par l'entreprise

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Coordonnées de contact


4,2

Bien

TrustScore 4 sur 5

11 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,2

Tous les avis

(10 568)

10 178 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Only one person to do everything like…

Only one person to do everything like book people in and the. The lane broke so we had to move our game to another lane and we booked food which the staff knew and I had to chase it several times and it still came out 20 mins after our game had finished , the good was oily and refried and clearly rushed . When I asked the staff what was happening she seemed extremely stressed and shared she is the only one there !

12 août 2026
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Réponse de Tenpin

Hi there, firstly, thank you for leaving a review of Tenpin Kingston. We are very sorry to hear about the issues you experienced on your recent visit especially the broken lane, long wait times, and that the food quality did not meet your expectations. We will investigate these matters internally. In the meantime, if you would like to discuss this further, please could you email customer.feedback@tenpin.co.uk with the subject 'Review-Kingston' for somebody to contact you regarding this. Best wishes-Leila

Noté 3 sur 5 étoiles

One of their staff was rude and treated us…

The staff were rude and treated us differently to other customers. Absolutely disgusting to see the partiality.

12 août 2026
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Réponse de Tenpin

Hi Santhosh, thank you for leaving a 3* review of Tenpin Coventry. We are very sorry to hear that the customer service did not meet your expectations on this occasion and we would like to look into this for you. Please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Coventry' for somebody to investigate and get back to you regarding this. Best wishes-Leila

Noté 5 sur 5 étoiles

Great place

Great place! Friendly staff and reasonable prices!

7 août 2026
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Réponse de Tenpin

Hi Ashley, thank you for your 5* review of Tenpin York! It's wonderful to hear how much of a great time you had on your recent visit, and that you found our staff friendly, and the facilities reasonably priced. We look forward to welcoming you back again soon! Best wishes-Leila

Noté 5 sur 5 étoiles

Great day out for the family would…

Great day out for the family would recommend

12 août 2026
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Réponse de Tenpin

Hi there, thank you for your 5* review of Tenpin Stoke! It's lovely to hear how much fun you and your family had on your recent visit and we can't wait to welcome you back again soon! Best wishes-Leila

Noté 3 sur 5 étoiles

The children enjoyed the soft play and…

The children enjoyed the soft play and the price was reasonable, but the noise from the bowling and arcades was unbearable

12 août 2026
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Réponse de Tenpin

Hi Heather, thank you for taking the time to leave a 3* review of Tenpin Cardiff. We are so glad to hear that the children enjoyed soft-play and that you found the pricing reasonable, however we are very sorry to hear that you found the noise levels from other activities too loud. We will ensure that this is passed across to the relevant team for future improvements to be made. If you would like to discuss this further, please could you email customer.feedback@tenpin.co.uk with the subject 'Review-Cardiff' for somebody to get back to you regarding this. Best wishes-Leila

Noté 5 sur 5 étoiles

Lovely bowling experience and kids…

Lovely bowling experience and kids arcade games
Very clean toilets also

12 août 2026
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Réponse de Tenpin

Hi Ashley, thank you for your 5* review of Tenpin Walsall! It's wonderful to hear about your lovely bowling experience, that the children enjoyed the arcade games, and that you found the toilets nice and clean. We look forward to welcoming you back again soon! Best wishes-Leila

Noté 5 sur 5 étoiles

We always have a great experience

We always have a great experience when we go to tenpin, the staff are friendly, we always get a lane straight away so we don't need to wait, and when you order drinks they come really quickly

12 août 2026
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Réponse de Tenpin

Hi Shirley, thank you for leaving a 5* review of Tenpin Blackburn! We're so glad to hear how much of a great time you had on your recent visit, especially how friendly you found our staff, and the fact that your drinks came quickly, and you were able to get a lane straight away. See you again soon! Best wishes-Leila

Noté 4 sur 5 étoiles

Recommended

Great fun bowling but the selection of bowling balls needs reviewing as I struggled to find ones with sufficiently large holes for my fingers and I don’t have overly large hands.

I would like to see hand cleanser available, as I often pick up illnesses from these places due to the many number of people that handle the bowling balls.

We played pool and air hockey, too. These machines do need some maintenance, but we managed to complete our games.

12 août 2026
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Réponse de Tenpin

Hi Patrick, thank you for your 4* review of Tenpin Blackburn! It's lovely to hear that you had such great fun bowling, and playing pool and air hockey. We also appreciate the feedback regarding a wider selection of bowling balls, availability of hand sanitisers, and that the machines could do with some work. We will pass this across to the relevant team for future improvements to be made. Nevertheless, we can't wait to welcome you back again soon! Best wishes-Leila

Noté 5 sur 5 étoiles

Really easy to book online

Really easy to book online, several options to add food and games. Staff were great on arrival, very helpful and attentive. Food was great too and good value for money.

12 août 2026
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Réponse de Tenpin

Hi there, thank you for your 5* review of Tenpin Derby! It's wonderful to hear such positive feedback and we look forward to welcoming you back again soon! Best wishes-Leila

Noté 4 sur 5 étoiles

Great time had by all

We booked the bowling and meal deal. The bowling was great- area very clean. We ordered drinks through the qr code and they were brought over quickly. Iced coffee was ok but pricey at £4.35. Food was basic and burgers a bit dry but overall a good time had by all. Next time I won't order food.

12 août 2026
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Réponse de Tenpin

Hi Kim, thank you for your 4* review of Tenpin Derby! It's lovely to hear that you enjoyed the bowling and your drinks arrived quickly, however we are sorry to hear that the food quality did not meet your expectations. We will ensure that this is passed across to the relevant team for future improvements to be made. Nevertheless, we hope that you come to visit us again soon! Best wishes-Leila

Noté 5 sur 5 étoiles

Staff were really helpful in changing…

Staff were really helpful in changing one of our booking times. Everyone had a fantastic time, really good value for money.

12 août 2026
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Réponse de Tenpin

Hi Mareena, thank you for your 5* review of Tenpin Blackpool! It's wonderful to hear how helpful you found our staff, and that you had such a fantastic time at such great value for money. We look forward to welcoming you back again soon! Best wishes-Leila

Noté 5 sur 5 étoiles

Was straightforward to book online

Was straightforward to book online, arrived on the day greeted by polite and friendly staff. Clean and very good atmosphere. We had an excellent time doing bowling, air hockey and pool. Look forward to doing it again.

8 août 2026
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Réponse de Tenpin

Hi there, thank you for leaving a 5* review of Tenpin Milton Keynes! We're so glad to hear how simple you found the online booking process, how friendly you found our staff, and how much fun you had as a result, with bowling, air hockey and pool! See you again soon. Best wishes-Leila

Noté 4 sur 5 étoiles

Great

Great deals on karaoke room and bowling and laser tag was good fun

12 août 2026
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Réponse de Tenpin

Hi there, thank you for leaving a 4* review of Tenpin York! We're so glad to hear how much you enjoyed karaoke, bowling, and laser tag and we hope to see you again soon where we can hopefully gain that last star! Best wishes-Leila

Noté 2 sur 5 étoiles

Place got flooded wet had to move then…

Place got flooded wet had to move then Ll the machines went off

4 août 2026
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Réponse de Tenpin

Hi Lisa, thank you for taking the time to leave a review of Tenpin Dundee. We are very sorry to hear about the issues you experienced on your recent visit, and we will be addressing the matter internally. If you would like to discuss this further, please could you email customer.feedback@tenpin.co.uk with the subject 'Review-Dundee' for somebody to investigate and get back to you regarding this. Best wishes-Leila

Noté 1 sur 5 étoiles

Family

We came with family for a fun time with kids we had drinks at the table which me and husband sat at staff member came started putting drinks in to a jug as waste without asking, we looked at her and she said are you finished it was to late so we said yes she spilt drinks on table and never came back to clear the mess she came back after I spoke to other staff she said I will bring tissues for you to clean we gave her a look and she cleaned as she was leaving banged her trolley in to my disabled husbandd chair on purpose staff also need to be polite to kids when they win there tickets and not sigh at them

12 août 2026
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Réponse de Tenpin

Hi Raj, firstly, thank you for taking the time to leave a review of Tenpin Coventry. We are very sorry to hear that the customer service did not meet your expectations and we would like to look into this for you. Please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Coventry' for somebody to investigate and get back to you regarding this. Best wishes-Leila

Noté 5 sur 5 étoiles

Excellent night

Excellent night . Well priced with a great selection of games and drinks for the whole family

12 août 2026
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Réponse de Tenpin

Hi Stephen, thank you for leaving a 5* review of Tenpin Plymouth Barbican! We're so glad to hear that you had such an excellent time on your recent visit, and that you found a wide range of things to do at such a great price. See you again soon! Best wishes-Leila

Noté 5 sur 5 étoiles

I went with my brother and my kids and…

I went with my brother and my kids and we had a great time! Good relaxed atmosphere was very family friendly

12 août 2026
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Réponse de Tenpin

Hi Mark, thank you for your 5* review of Tenpin Manchester-Printworks! It's lovely to hear how much you and your family enjoyed the atmosphere and our family-friendly vibe, and we can't wait to welcome you back again soon! Best wishes-Leila

Noté 5 sur 5 étoiles

Great friendly service

Great friendly service

12 août 2026
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Réponse de Tenpin

Thanks so much Katie, we appreciate your feedback. Hope to see you again real soon for more fun at Tenpin.
All the best,
Leah

Noté 4 sur 5 étoiles

A good atmosphere overall

A good atmosphere overall. Nice place to go to with friends or family. Helpful and charming staff.

12 août 2026
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Réponse de Tenpin

Hi Onyanta, thank you for your 4* review of Tenpin Crewe! It's wonderful to hear how much you enjoyed the atmosphere and that you had such a great time with friends and family. We look forward to welcoming you back again soon! Best wishes-Leila

Noté 5 sur 5 étoiles

Kids had a blast

Kids had a blast, great atmosphere!

12 août 2026
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Réponse de Tenpin

Hello Lucy, Thank you for taking your time to leave us a 5* review! We are so pleased to see that you enjoyed your recent visit to our Tenpin in Walsall. We do hope to see you again soon. Many Thanks - Kimberley

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