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Tenpin Avis 

10 568
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Great fun bowling but the selection of bowling balls needs reviewing as I struggled to find ones with sufficiently large holes for my fingers and I don’t have overly large hands. I would like to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We arrived a little bit earlier than our alloted time and still got allocated a lane straight away. We had ordered food aswell and it arrived to our lane within 20 minutes of us being there and were a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

we had a lovely experience at Tenpin Acton celebrating my daughter's birthday. The whole party was enjoyable and children had a fantastic time. The staff were friendly and helpful and everything was... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The bowling and pizza were great, all vet efficient. The “slot machines” on the way out were an extra money burden, very enticing for the kids and I get that, but the ticket redemption thing is an a... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bowling
  2. Bar
  3. Centre d'escape game
  4. Centre de laser game
  5. Centre de loisirs
  6. Salle de jeux video

Écrit par l'entreprise

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Coordonnées de contact


4,2

Bien

TrustScore 4 sur 5

11 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,2

Tous les avis

(10 568)

10 178 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Friendly staff very helpful two of our…

Friendly staff very helpful two of our party are disabled and allowances were made for the time it took to complete our game. Food good but thought drinks were expensive. Will be going again overall great job

12 août 2026
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Réponse de Tenpin

Hi there, thank you for leaving a 5* review of Tenpin Gloucester! We're so glad to hear how friendly and efficient you found our staff and how much you enjoyed the food. We also appreciate the honest feedback regarding the drinks pricing and we hope to see you again soon! Best wishes-Leila

Noté 4 sur 5 étoiles

Good experience

It was easy to book. Everyone had fun, we used the arcade and bar while waiting for lanes to become available. They were free by the time of our booking. Went smoothly. Only reason I have not given full stars is the screens put up during covid are still there separating the lanes, we had two lanes and they separated our party which wasn't great when the kids wanted to be with eachother but there were too many for one lane. Hollywood bowl didn't have these and was much better as a bigger party for socialising between lanes.

8 août 2026
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Réponse de Tenpin

Hi Sarah, thank you for your 4* review of Tenpin Croydon! We're so glad to hear how simple you found the booking process and how fun and smooth your recent experience was. We also appreciate the feedback regarding the screens in-between the lanes and we will ensure that this is passed across to the relevant team for future improvements to be made. Nevertheless, we hope to see you again soon! Best wishes-Leila

Noté 3 sur 5 étoiles

nice upgrade, not very efficient

Looks a lot better than before but the negatives are that staff are very slow and look under staffed. We turned up to play at 7pm and we didn’t get to play till 7:30 due to multiple faults. Not being able to access the pad, lanes not working etc.. just needs to be more efficient

7 août 2026
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Réponse de Tenpin

Hi there, thank you for taking the time to leave a review of Tenpin Exeter. We are so glad to hear that you enjoyed the upgraded look, however we are very sorry to hear about the issues you experienced on your recent visit, especially the fact that the customer service did not meet your expectations, the late starting time of your games, and the issues with the lanes. We will ensure that this is passed across to the relevant team for future improvements to be made. If you would like to discuss this further, please could you email customer.feedback@tenpin.co.uk with the subject 'Review-Exeter' for somebody to contact you regarding this. Best wishes-Leila

Noté 4 sur 5 étoiles

Really good place

Really good place. Fab deals. Would recommend.

12 août 2026
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Réponse de Tenpin

Hello, thank you for taking your time to leave us a 4* review. We are pleased to hear that you had a great time with us. We would love to hear how we could gain that final star from you. We do hope to see you again soon. Best Wishes - Kimberley

Noté 2 sur 5 étoiles

Young member of staff decided to clean…

Young member of staff decided to clean the table we were on, whilst we were still on it, resulting in cleaning spray on my sons food. He answer was "its not toxic so dont worry"

5 août 2026
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Réponse de Tenpin

Hello, Thank you for taking your time to leave us some feedback from your recent visit to us. We are sorry to hear that the customer service you received during your stay was not up to our usual high standards. We will pass your comments onto our team so that we can be sure that this does not happen again. Our apologies - Kimberley

Noté 5 sur 5 étoiles

I'm very happy with the customer service

I'm very happy with the customer service

12 août 2026
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Réponse de Tenpin

Wonderful to see. We're always chuffed to see a 5* review so thank you very much Liam. Glad to hear you enjoy yourself. See you for another game soon.
All the best,
Leah

Noté 5 sur 5 étoiles

Great fun

Easy booking process. Modern facilities. We thoroughly enjoyed our visit.

12 août 2026
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Réponse de Tenpin

Hello Lexy, Thank you for taking your time to leave us a wonderful 5* review. We are pleased to hear that you found it easy to book and enjoyed our facilities. We do hope to see you again very soon. Many Thanks - Kimberley

Noté 5 sur 5 étoiles

Great bowling alley and very good…

Great bowling alley and very good prices too.

12 août 2026
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Réponse de Tenpin

Hello Kimberley, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you enjoyed the bowling at our Tenpin in Wrexham and found us good value for money too. We do hope to see you again very soon. Best Wishes - Kimberley

Noté 5 sur 5 étoiles

Birthday celebration

The staff were very helpful, explaining how to use the console.
The building was clean. We weren't rushed and it was all set up for us.

8 août 2026
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Réponse de Tenpin

Hello Sandra, Thank you for taking your time to leave us a great 5* review. We are so pleased to hear that you had a great time and found our team helpful. We will pass your lovely comments onto our team. We do hope to see you again soon. Many Thanks - Kimberley

Noté 2 sur 5 étoiles

Lack of staff

There weren't enough staff to deal with the number of people at the venue.

6 août 2026
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Réponse de Tenpin

Hello Helen, Thank you for taking your time to leave us a review from your recent visit to our Tenpin in Blackpool. We are sorry to hear that you found us short staffed. We will pass your comments onto our team so that this can be monitored. We do hope to see you again soon. Many Thanks - Kimberley

Noté 5 sur 5 étoiles

Great time bowling

Great time bowling . We all had a burger too which was very good and all staff helpful and friendly at Tenpin Exeter.

12 août 2026
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Réponse de Tenpin

Hello Adam, Thank you for taking your time to leave us a wonderful 5* review! We are so pleased to hear that you had a great time at our Tenpin in Exeter. We are glad you enjoyed the bowling and meals. We will pass your feedback onto our team. We do hope to see you again soon. Many Thanks - Kimberley

Noté 2 sur 5 étoiles

Very expensive drinks poor service

Very expensive drinks poor service

12 août 2026
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Réponse de Tenpin

Hi Neil! We're sorry to didn't have the best time with us at Tenpin. We will take note of your feedback and pass it on for improvement. Hopefully we can earn some more stars next time.
Take care,
Leah

Noté 1 sur 5 étoiles

Good place but terrible service

Good place but terrible service. I ordered a pizza before i came bowling so it would be ready when i was there. Waited 40 minutes still never came so i went up and asked how long my pizza was gonna be and they hadnt even started making it yet. Then another 45 minutes later it finally comes. Also it was dead me and my friend were the only ones waiting on food and it took that long. Terrible service

14 août 2026
Avis spontané
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Réponse de Tenpin

Hello Tiffany, Thank you for taking your time to leave us some feedback from your recent visit to us. We are pleased to hear that you enjoyed our facilities. However, we are disappointed to hear that the service you received was not up to our usual high standards. We will pass your feedback onto our team. We do hope to see you again soon for a much more enjoyable session. Best Wishes - Kimberley

Noté 5 sur 5 étoiles

Friendly

Friendly, organised and helpful staff and great priced deals!

12 août 2026
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Réponse de Tenpin

Hello Amber, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you enjoyed your recent visit to us. We will pass your lovely comments onto our team. We do hope to see you again soon. Many Thanks - Kimberley

Noté 5 sur 5 étoiles

Easy party everything went smoothly and…

Easy party everything went smoothly and kids all
Had 🤩

12 août 2026
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Réponse de Tenpin

Hello Cassie, Thank you for taking your time to leave us a brilliant 5* review. We are so pleased to hear that all players attending enjoyed the birthday celebrations with us! We do hope to see you again soon. Many Thanks - Kimberley

Noté 5 sur 5 étoiles

Friendly service

Friendly service, great fun

12 août 2026
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Réponse de Tenpin

Hello, Thank you for taking your time to leave us an excellent 5* review. We are so pleased to hear that you had great fun at our Tenpin in Milton Keynes and where pleased with our customer service. We do hope to see you again soon. Many Thanks - Kimberley

Noté 1 sur 5 étoiles

Very expensive and whilst there sae an…

Very expensive and whilst there sae an offer for meals free if you booked 2 games which we did enquired with staff who were very unprofessional and not very helpful just said its not available in school holidays it has ts and cs with it

12 août 2026
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Réponse de Tenpin

Hello there, Thank you for taking your time to leave us some feedback from your recent visit to us. We are sorry to hear that your recent visit was not as enjoyable as we would have hoped. If you would like to discuss this further, please do reach out to us via customer.feedback@tenpin.co.uk. Many Thanks - Kimberley

Noté 4 sur 5 étoiles

The bowling and pizza were great

The bowling and pizza were great, all vet efficient.
The “slot machines” on the way out were an extra money burden, very enticing for the kids and I get that, but the ticket redemption thing is an absolute ripoff and joke - just let them try and win proper 10p’s or whatever back - I felt scammed and will always avoid in future.
It may actually put me off returning for the bowling, even though I have no complaints at all about that section.

12 août 2026
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Réponse de Tenpin

Hello Jane, Thank you for taking your time to leave us some feedback. We are pleased to hear that you enjoyed the bowling and pizza at our Tenpin in Parrs Wood. However, we are disappointed to hear your disappointment with the arcade games. We will pass your thoughts onto our team. We do hope to see you again. Best Wishes - Kimberley

Noté 4 sur 5 étoiles

Great place to bowl

Really enjoyed the atmosphere and the games with my grandchildren. The staff were really great as was the atmosphere.

12 août 2026
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Réponse de Tenpin

Hello Isabell, Thank you for taking your time to leave us a lovely review. We are pleased to hear that you enjoyed your recent visit to us and enjoyed our atmosphere. We would love to hear how we could gain that final star from you. We do hope to see you again very soon. Many Thanks - Kimberley

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