Great fun bowling but the selection of bowling balls needs reviewing as I struggled to find ones with sufficiently large holes for my fingers and I don’t have overly large hands. I would like to... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We arrived a little bit earlier than our alloted time and still got allocated a lane straight away. We had ordered food aswell and it arrived to our lane within 20 minutes of us being there and were a... Voir plus
L'entreprise a répondu
we had a lovely experience at Tenpin Acton celebrating my daughter's birthday. The whole party was enjoyable and children had a fantastic time. The staff were friendly and helpful and everything was... Voir plus
L'entreprise a répondu
The bowling and pizza were great, all vet efficient. The “slot machines” on the way out were an extra money burden, very enticing for the kids and I get that, but the ticket redemption thing is an a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Coordonnées de contact
Aragon House, MK43 0EQ, Cranfield, Royaume-Uni
- 0333 034 6100
- www.tenpin.co.uk
4,2
Bien
11 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great place to bowl
Really enjoyed the atmosphere and the games with my grandchildren. The staff were really great as was the atmosphere.
12 août 2026
Réponse de Tenpin
Hello Isabell, Thank you for taking your time to leave us a lovely review. We are pleased to hear that you enjoyed your recent visit to us and enjoyed our atmosphere. We would love to hear how we could gain that final star from you. We do hope to see you again very soon. Many Thanks - Kimberley
Réponse de Tenpin
Thank you so much for this review Ismail! We're pleased you enjoyed yourself with us at Tenpin. Hope to see you again soon.
All the best,
Leah
Machine kept stopping and the assistant…
Machine kept stopping and the assistant couldn’t fix it so we ended up leaving
12 août 2026
Réponse de Tenpin
Hi Julie,
Thank you for your 3* review at Tenpin Kingston! We are very sorry to hear that you had some trouble with the machine on your most recent visit to us. We will ensure this is passed across to the correct team to make any future improvements needed and we hope to welcome you back again very soon for hopefully a 5* experience. Best wishes- Steph
Great night out even though it was very…
Great night out even though it was very busy staff were polite friendly and very helpful
12 août 2026
Réponse de Tenpin
Hello Joanne, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a great night at our Tenpin in Glasgow. We will pass your lovely comments onto our team. Many Thanks - Kimberley
Tenpin bowling with my grandson
Great place friendly staff everything great except long wait on food
12 août 2026
Réponse de Tenpin
Hello Stephen, Thank you for taking your time to leave us a great 5* review. We are so pleased to hear that you enjoyed your recent visit to our Tenpin in Worcester. We will pass your comments on regarding the wait time for the food. We do hope to see you again soon. Many Thanks - Kimberley
It was great enjoyed it would go more…
It was great enjoyed it would go more if it was cheaper
12 août 2026
Réponse de Tenpin
Hey Christine. Thanks for taking the time to leave us some feedback. We're pleased your enjoyed yourself and make sure you check out our offers and deal to make the most of your visit next time - https://www.tenpin.co.uk/deals/.
Many thanks,
Leah
Réponse de Tenpin
Hello there, Thank you for taking your time to leave us a 4* review for our Tenpin in Dudley. We are pleased to hear that you had fun and managed to add on an additional activity! We would love to hear how we could gain that final star from you. Many Thanks - Kimberley
Réponse de Tenpin
Hello, Thank you for taking your time to leave us a great 5* review. We are pleased to hear that you had great fun at our Tenpin in Acton! We do hope to see you again soon. Many Thanks - Kimberley
Atomsphere was great
Atomsphere was great! Arcades have been upgraded since our last visit. Downsidw was that there was alot of mess around the bowling including dishes from previous guests.
12 août 2026
Réponse de Tenpin
Hello, Thank you for taking your time to leave us a 4* review. We are pleased to hear that you enjoyed your visit and loved the atmosphere. We will pass your comments onto our team regarding the cleanness of the location. We do hope to see you again soon. Many Thanks - Kimberley
Réponse de Tenpin
Hello, Thank you for taking your time to leave us a 4* review. We are pleased to hear that you enjoyed your recent visit to us. We would love to hear how we could gain that final star from you. Many Thanks - Kimberley
Seemed silly that there was only 2…
Seemed silly that there was only 2 people waiting to be served. Me and one other. But u had to move round the other side to then be served by the same person who check us in when I wanted drinks.
12 août 2026
Réponse de Tenpin
Hello Michele, Thank you for taking your time to leave us a 4* review. We are sorry to hear the issues you faced while checking in with us. We will look into the reason why this happened. We do hope to see you again soon for a much smoother visit. Many Thanks - Kimberley
Staff were great
Staff were great. Every where was lovely and clean. Always plenty to do. Best place to have fun and make memories.
12 août 2026
Réponse de Tenpin
Always nice to hear staff made all the different to your visit with us at Tenpin. Thanks so much Mark. See you next time.
Best wishes,
Leah
We popped down for a game
We popped down for a game, but the place was a real letdown. The whole venue looks completely dull, dated, and in dire need of a proper modern lick of paint.
Unfortunately, it wasn't just the tired decor that put us off. The place felt rather untidy overall, and to top it all off, the bowling balls were filthy and sticky to touch.
You expect a basic level of cleanliness and upkeep for a family outing, but this missed the mark completely. Won't be bothering to come back, and definitely wouldn't recommend it.
12 août 2026
Réponse de Tenpin
Hi Muhammed,
Thank you for your 1* review at Tenpin Star City! We are very sorry to hear that you found the level of cleanliness was not up to standards on your most recent visit to us. We will ensure this is passed across to the correct team to make any future improvements needed as your feedback is important to us. If you would like this to be looked into further please email customer.feedback@tenpin.co.uk. Best wishes- Steph
Very friendly staff and a great…
Very friendly staff and a great experience for us and our grandchildren. Reasonably priced too. Would be better if parking was free
12 août 2026
Réponse de Tenpin
Hello Colleen, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you enjoyed your recent visit to us. We will pass your comments and suggestions on. We do hope to see you again soon. Many Thanks - Kimberley
Réponse de Tenpin
Hello Lily, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you enjoyed your recent visit to us and that your children enjoyed it too! We do hope to see you again soon for some more family fun. Many Thanks - Kimberley
Réponse de Tenpin
Hello there, Thank you for taking your time to leave us an excellent 5* review. We are thrilled to hear that you and your friends enjoyed the visit to our Tenpin in Chester. We are pleased you all enjoyed our Karaoke activity! We do hope to see you all again soon. Many Thanks - Kimberley
Great place to bring the kids
Great place it’s had a renovation so looks so clean and tidy, great service when drinks ordered
12 août 2026
Réponse de Tenpin
Hello, Thank you for taking your time to leave us an incredible 5* review. We are so pleased to hear that you like our recent changes in our Tenpin in Nottingham. We are pleased that you found our customer service excellent too. We do hope to see you again soon. Many Thanks - Kimberley
Stuck here instead
Bored.
I only sat down. I only needed wifi. Wifi was trash. Music kept glitching when was listening with headphones on.
My bad, am only complaining cos I was supposed to go to the beach and I was brought here instead.
12 août 2026
Réponse de Tenpin
Hey there! We're sorry to hear you're not having a great time at Tenpin. Thanks for leaving us your thoughts.
Take care,
Leah
Great venue and something for everyone
My daughter booked 3 games of bowls each for 4 of us. We had a fantastic night as we were not aware that there was also karaoke available. We also got the karaoke for £10 for an hour for 4 of us. I could not fault the staff and the venue, there is something there for all ages. Great night enjoyed by all.
7 août 2026
Réponse de Tenpin
Hello Mike, Thank you for taking your time to leave us a 5* review from your recent visit to our Tenpin in Warrington. We are pleased to hear that you enjoyed your recent visit to us. We are pleased to hear that you enjoyed our facilities and our team. We do hope to see you again very soon. Many Thanks - Kimberley
Réponse de Tenpin
Hello Jenny, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you enjoyed your recent visit to our Tenpin in Southport. We are pleased everyone had an enjoyable visit with us. We do hope to see you again soon. Best Wishes - Kimberley
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.