I Booked for Friday Frenzy evening expecting it to be really busy. Well what a surprise, we both walked into Valley Park Croydon, Straight to customer service & because it wasn't that busy he let us i... Voir plus
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We arrived with our nieces and nephews, they’re tiny so needed the smallest balls possible, but the only ones available by our lane were the heaviest and biggest ones with nothing else there really! I... Voir plus
L'entreprise a répondu
Grandchildren visiting from up north age 13 & 10. They had great & really enjoyed the whole experience. Members of staff very, very welcoming being very friendly & helpful. Easy book in. Nice & spaci... Voir plus
It wasn’t overly busy but there is never enough staff available. The staff that were working though were lovely and very professional; having to apologise for waiting so long and very accommodating.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Coordonnées de contact
Aragon House, MK43 0EQ, Cranfield, Royaume-Uni
- 0333 034 6100
- www.tenpin.co.uk
4,2
Bien
11 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Réponse de Tenpin
Hi Courtney,
Thank you for leaving Tenpin Doncaster a lovely 5* rating! We're delighted to hear that you had an amazing time, and we appreciate you taking the time to tell us how we did! We can't to welcome you back again in the future! Best wishes - Rosie
We love coming to Ten pin Wrexham with…
We love coming to Ten pin Wrexham with our residents! They are always really accommodating with our residents and understand our needs; We apologise every week as we have four or five residents each time all paying cash separately and the staff are so understanding!
12 août 2026
Réponse de Tenpin
Hello Annie, Thank you for taking your time to leave us a great 5* review! We are so pleased to hear that you had a fantastic time at our Tenpin in Wrexham. We will pass your comments onto our team! We do hope to see you again very soon. Many Thanks - Kimberley
Staff very nice
12 août 2026
Réponse de Tenpin
Hi Jackie, thank you for the fab 5* review for Tenpin Stafford! We're so pleased to hear that you enjoyed the service from our team, and we look forward to seeing you again soon! Best wishes - Adelaide
Réponse de Tenpin
Hi Carl, thank you for the 4* review for Tenpin Swindon! We're so pleased to hear that you enjoyed the service, and we hope to welcome you back again soon! Best wishes - Adelaide
This was a pleasant experience for…
This was a pleasant experience for myself and my son.
I had booked 3 games and a meal with drinks, I did not realize this was not included in my booking.
Therefore this was extra cost.
29 juillet 2026
Réponse de Tenpin
Hi Noreen, thank you for the 4* review for Tenpin Bristol! We're so glad to hear that you had a pleasant time with your son, but we're sorry for any confusion with your booking. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Bristol', and we can pass this on to be looked into. We hope to see you again soon! Best wishes - Adelaide
Réponse de Tenpin
Hi Martin, thank you for the 5* rating for Tenpin Warrington! We're so pleased to hear that you enjoyed the atmosphere and the value, and we can't wait to see you back again soon! Best wishes - Adelaide
Réponse de Tenpin
Hi Clinton, thank you for your 4* review of Tenpin Swindon! We're so glad to hear that you found the bowling alley nice and clean and that you seemed to find everything that you were looking for. We can't wait to welcome you back again soon! Best wishes-Leila
We had a brilliant night bowling
We had a brilliant night bowling. The place had just finished being done up and looks and feels amazing. Clean tidy and super fun. Lots to do too not just bowling. Something for all the family. Drink good. Friendly staff. All seemed happy
12 août 2026
Réponse de Tenpin
Hi Laura, thank you for leaving a 5* review of Tenpin York! We're so glad to hear that you had such a wonderful time bowling, enjoyed the new refurbishment, and found our staff nice and friendly. See you again soon! Best wishes-Leila
we had a lovely experience at Tenpin…
we had a lovely experience at Tenpin Acton celebrating my daughter's birthday. The whole party was enjoyable and children had a fantastic time. The staff were friendly and helpful and everything was well organised. It was a great choice for a children's birthday party with plenty of fun and entertainment. My daughter and her friends really enjoyed themselves and we were very happy with how the day went. Thank you to the Tenpin Acton team for helping make her birthday special.
12 août 2026
Réponse de Tenpin
Hi Kinjal, thank you for your 5* review of Tenpin Acton! It's wonderful to hear about your lovely experience celebrating your daughter's birthday party, especially how helpful and friendly our staff were, how organised the party was, and how much fun your daughter and friends had as a result. We look forward to welcoming you back again soon! Best wishes-Leila
Réponse de Tenpin
Superb to see. Thanks a bunch for leaving these kind comments Nick. We're pleased to hear you had a great time. I'm sure we will see you again real soon.
All the best,
Leah
Bowling is great
Bowling experience was great
Check in was quick and efficient
The bar service had long waits. I was bowling with 6 people and within the I had been served, I had to go back for 3 of my turns on bowling due to long waits.
Apart from that, food service was good
12 août 2026
Réponse de Tenpin
Hi Sam, thank you for your 4-star review of Tenpin Stoke! We're glad to hear that your bowling experience was great and check-in was quick. However, we are very sorry for the long waits at the bar and the inconvenience it caused during your game. We'll share your feedback with our team for future improvements and we hope to welcome you back again soon! Best wishes - Mel
Réponse de Tenpin
Hey there! This is wonderful to see. Thank you so much for taking the time to leave this review, we really appreciate it. Hope to see you for another game again soon.
Take care,
Leah
Enjoyable
Easy, relaxed enjoyable time. Great facilities and the improvements are visibly impressive. The lay out is much better. Staff were helpful and friendly. Food and drinks were great.
12 août 2026
Réponse de Tenpin
Hi Louise, thank you for your fantastic 5-star review of Tenpin York! We're so pleased to hear you had such an enjoyable and relaxed time with us and it's wonderful that you noticed and appreciated our improvements, the layout, and found our team helpful and friendly. We're also really pleased you enjoyed the food and drinks and we hope to welcome you back again soon! Best wishes - Mel
Arrived early
Arrived early, team were accommodating as lanes were free to allow us to start early.
All staff we encountered were very friendly.
12 août 2026
Réponse de Tenpin
Hi Anita, thank you for the fantastic 5-star review of Tenpin Gloucester! We are so pleased to hear you had such a positive experience and that our team was able to accommodate you and provide excellent customer service and we hope to see you again soon! Best wishes - Mel
Great experience!
12 août 2026
Réponse de Tenpin
Hi Beverley, thank you so much for the brilliant 5* review of Tenpin Cardiff Nantgarw! We are thrilled you had the best time and we can't wait to welcome you back again soon! Best wishes - Mel
Réponse de Tenpin
Hi Patricia, thank you for leaving Tenpin Castleford an amazing 5* rating. We are so glad to hear you had a great time with us and enjoyed the food you got as part of your deal! We hope to welcome you back again soon. Best wishes - Kaylee
Réponse de Tenpin
We're so pleased to hear it Danielle. Thank you for the kind review and 5 star rating. See you again soon.
Take care,
Leah
Children had a great time bowling and…
Children had a great time bowling and playing in the arcade
12 août 2026
Réponse de Tenpin
Hi Ruwaisa, thank you for your fantastic 5-star review! We are so pleased to hear that your children had such a great time enjoying both the bowling and the arcade games. We hope to welcome you all back again very soon! Best wishes - Rosie
Went in to tenpin eastbourne for a…
Went in to tenpin eastbourne for a booked bowling game there was a que of 3 people and 6 members of staff just standing around whilst 1 member served the games the food and the drinks why would you employ that many incompetent people to just stand around
12 août 2026
Réponse de Tenpin
Hi Ashley, thank you for taking the time to leave a rating and review for Tenpin Eastbourne. We're sorry for any disappointment caused at your recent visit. We will be sure to pass your comments on. Best wishes, Jade
Réponse de Tenpin
Hi Sue, thank you for the lovely 4* rating of Tenpin Sheffield. We are delighted to hear that you had a fun time and that the grandchildren really enjoyed it too! We hope to see you again soon. Best wishes, Jade
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