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Lisez les avis des autres

Noté 5 sur 5 étoiles

I just received my order of mock neck golf shirts and I couldn’t be happier. The fit is perfect and the quality is excellent. Additionally, the order was delivered quickly without having to pay expedi... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Very poor experience. Ordered FJ shoes. Said in stock. Waited 2+ weeks. Called and cancelled. Was told refund in 24 hours. Nothing. 4 days later they arrived. Returned. Now again waiting for refund. N... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I tried to order a 7 wood. The drop down box said I was ordering a 7 wood. When I checked out it had changed it to a 3 wood. I called the next morning to change the order and they said... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered some close out shorts and other than the fact that I want more in other colors but aren’t available but all else was fantastic. Great communication throughout, great turnaround (had my order... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de chaussures
  2. Magasin de vêtements

Informations provenant de diverses sources externes

TGW.com - The Golf Warehouse - golf clubs, drivers, irons, golf balls,golf bags, golf shoes, golf apparel, and golf equipment - Largest Selection of Golf Items Online


Coordonnées de contact

3,1

Moyen

TrustScore 3 sur 5

523 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,1

Tous les avis

(523)

80 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I recommend not using the free FedEx ground shipping

First off, I take no issue with TGW's selection, prices, and inventory level. I bought what I bought because it was substantially cheaper than at my local golf course. BUT... it appears they contracted exclusively with FedEx, and I have had nothing but trouble with FedEx ever since COVID-19 started. My recommendation is to do what you need to do to get 2nd day air service, because I'm already 5 days out from when I ordered and instead of being 500 miles from me in Wichita (where their warehouse is), my stuff is now 400 miles from me in the other direction, as in Indianapolis. And each day brings a new estimated delivery date. The original estimate transit time on the TGW website was 2 days.

17 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

TGW - First Rate Company.

Skechers are without a doubt the most comfortable golf shoe there is. I also have the mesh type for hot, dry days. I used to be a longtime FootJoy person, but Skechers are now my go-to for golf shoes and everyday run/walk shoes. *** TGW as usual is first rate with good prices, fast shipping and excellent customer service. Have never had a single issue with TGW. Not to many companies you can say that about. ***

19 juin 2022
Avis spontané
Noté 1 sur 5 étoiles

Dreadful ordering and customer service experience

Purchased a wedge on June 8th for my nephew's birthday. Delivery is supposed to occur on June 17th which will be a day ahead of his party. No tracking information, says processing. Called Customer Service and am told that it will definitely arrive on the 17th. Still no tracking number. Call the next day and ask to cancel the order as it's stuck in Kansas. Can't do that because it's left the warehouse. The agent says she will overnight a club to me - that's great. Later that night, an email stating that the order has been cancelled. Another call to customer service who after a 15 minute hold tells me that the original item has now been scanned by Fed Ex so she cancelled the overnight. The original item will arrive in 3-10 business days.

We are expected to accept this level of mediocrity in online purchasing these days. Whether the issue is ostensibly Covid, or supply chain, or not enough employees or some other made up excuse, the consumer is expected to be ok with that. I am not, and the only way to address the issue is to leave reviews explaining the circumstances of each individual's experience, and hope that eventually, the retailer loses business.

17 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

Great prices! Especially Saturday Steal Deals!!

Just made my 1st of I'm sure MANY! Hubby and our 16 yr old son recently gained interest after the 16 yr old was asked to join the High School team. Purchased hubby a bag and both of them new shoes. I may need a 2nd job to support their habit! ❤️❤️ Luckily Saturday Steal emails seem to be a life saver!!

26 mai 2022
Avis spontané
Noté 1 sur 5 étoiles

If only we could give no stars

If only we could give no stars. TWO weeks ago ordered and PAID EXTRA for two day shipping for golf bag as we’re hitting the road for a couple of months. Bag never showed. FEDEX tracking according toTGW (1st customer service call). says delayed, undeliverable but here in Phoenix. Our delivery address check with TGW customer service is CORRECT. He then said bag would be here next day. Two days later- No bag. Only TGW has FEDEX tracking. 2nd call to TGW— They’re tracking still saying delayed. TGW says it. cannot recall and canx order since it’s already shipped. TGW has no idea when it will come. We’re leaving town for two months. TGW customer service gal had attitude and did NOTHING to try to resolve—no resolution on helping. We can’t even change address to send to a family member. We offered several resolutions (including her calling FEDEX) all of which were shot down by USELESS customer service rep. IF bag ever comes, we wont’ be here. It will get stolen. DO NOT ORDER ONLINE from them—VERY UNRELIABLE. No one offers ANY resolutions. Be warned—they will tell you what you want to hear to get you off the phone.

9 mai 2022
Avis spontané
Noté 1 sur 5 étoiles

You can’t trust a purchase here

You can’t trust a purchase here. I have a tournament next week and purchased new Footjoys. The site said nothing about low stock or warning or anything similar. I ordered, they took my money, then emailed two days later saying it’s out of stock. The shoes were sold from under me and I was told “our website usually is up to date, I’m sorry but it will be 3-5 days before your money is returned”. Bottom line is now I’m gonna go shoot a 68 in my old ran down adidas and never shop here again. I suggest you all find a more reputable site.

14 avril 2022
Avis spontané
Noté 1 sur 5 étoiles

Horrible

Horrible. My order is over $250 and the crappy free shipping cannot even be tracked. It’s been over 2 weeks and I have no idea where my order is. Customer service told me they can trace it but that takes ANOTHER 7-10 days. Buyer Beware, if you need your purchase in a timely manner! It’s may or may not arrive and they DONT CARE. I will not be ordering here again, they can keep their Smartpost and I will order from a more reliable source with decent accountable shipping.

12 avril 2022
Avis spontané
Noté 5 sur 5 étoiles

Worth giving them a try

I have used TGW for orders over the years and they are always on time and I have not been disappointed. Good products and good prices. Lots of inventory too.

3 avril 2022
Avis spontané
Noté 5 sur 5 étoiles

Was running out of options for all…

Was running out of options for all white attire to celebrate my dearly loved 101 Gma
Although she passed a week before she would have been 102
she has truly been blessed and so have we. Anyways I digressed
TGW saved the day

13 mars 2022
Avis spontané

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