The iFISH Store Avis 

5 188
•
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Fish were delivered in a timely manner and alive. Colors of fish came back in a few days after they relaxed and adjusted to water parameters, thank you.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a great experience using iFish. I had made an error upon placing my order and customer service directly called and emailed me to resolve the error before my shipment was delayed and even gave me... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I would definitely give this company 2 thumbs up, i would highly recommend it. Fish are alive well pack.its up to the shipping company how they handled it.

L'entreprise a répondu

Noté 2 sur 5 étoiles

We received all the Fish and followed all the instructions. Three of the cichlids died 2 strawberry and yellow and blue ciclid and one of the alergy eaters died. This is never happened with your co... Voir plus

À propos de l'entreprise

  1. Magasin de poissons tropicaux
  2. aussi dans
  3. Animalerie

Écrit par l'entreprise

The iFISH Store provides one of the widest selections of freshwater aquarium and pond fish available online today. We have been providing freshwater fish to aquarium and pond enthusiasts for over 20 years. Here's what you can expect from The iFISH Store: High Quality Fish / Low Pricing / Fast, Low Cost Shipping / Superior Customer Service Following quarantine, all shipments are sent via FedEx Overnight at a flat rate on all orders regardless of size. Interested in something you don't see in our store? Contact us at info@theifishstore.com or 516.524.6423 and just ask!

Live Arrival Guarantee

We follow stringent pre-shipment quarantine, packaging and Overnite Shipment procedures to guarantee live arrival of your fish.

We follow stringent pre-shipment quarantine, packaging and Overnite Shipment procedures to guarantee live arrival of your fish.
In the unlikely event that you receive a perished fish, do not worry. You can choose to receive a refund or receive a credit on your next order.

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(5 188)

337 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I would definitely give this company 2…

I would definitely give this company 2 thumbs up, i would highly recommend it. Fish are alive well pack.its up to the shipping company how they handled it.

5 octobre 2026
Logo de The iFISH Store

Réponse de The iFISH Store

Hi Joel;

Thanks for ordering from us again! So glad your African Cichlids arrived safe and sound. Your kind words and recommendation are very much appreciated! Happy fishkeeping!

Noté 5 sur 5 étoiles

Fast shipping

Fast shipping, healthy fish, what more can I ask for?

29 septembre 2026
Logo de The iFISH Store

Réponse de The iFISH Store

What more could we ask for than a happy customer and happy fish! 😊 So glad everything went smoothly and your fish are doing well. Thanks so much for giving us a try!

Noté 5 sur 5 étoiles

Fish were delivered in a timely manner…

Fish were delivered in a timely manner and alive. Colors of fish came back in a few days after they relaxed and adjusted to water parameters, thank you.

28 septembre 2026
Logo de The iFISH Store

Réponse de The iFISH Store

Hi Mana;

Happy to hear your Discus arrived safely and are settling in nicely! It’s always fun to watch their beautiful colors come back once they’re comfortable in their new home. Thanks so much for giving us a try and sharing your experience. We really appreciate it!

Noté 5 sur 5 étoiles

I bought the 10 pack of discus

I bought the 10 pack of discus. All are growing well and appear perfectly healthy after 3 weeks. I was happy enough that I ordered from them again. I highly recommend them at this point.

28 septembre 2026
Logo de The iFISH Store

Réponse de The iFISH Store

Hi Jamie;

So happy to hear all 10 Discus are growing and doing so well! And seeing you come back for another order makes us even happier! Thanks so much for your confidence in us and for taking the time to share your experience. We really appreciate it!

Noté 5 sur 5 étoiles

Very happy with this store

Fish came in healthy and beautiful. The iFISH store is my favorite place to get on -line fish purchases.

28 septembre 2026
Logo de The iFISH Store

Réponse de The iFISH Store

Hi Heidi;

Thank you for sharing your experience with us. It means a lot to us that you keep coming back, and we’re glad to hear your fish arrived healthy and beautiful once again. Thanks for making us your favorite place to shop for fish online!

Noté 5 sur 5 étoiles

This is my 3rd order from Ifish

This is my 3rd order from Ifish, Fish always arrive healthy and delivered when promised. From now on I am only ordering fish from Ifish!

28 septembre 2026
Logo de The iFISH Store

Réponse de The iFISH Store

Hi Kenneth;

It means a lot that you keep coming back to us. Thanks so much for your trust and support! We’re glad your fish are doing great and look forward to your next order!

Noté 5 sur 5 étoiles

Always excellent

Always excellent. Have purchased various times over the last 4 or 5 years

21 septembre 2026
Logo de The iFISH Store

Réponse de The iFISH Store

Hi Carlos;

Wow, 4 or 5 years! That’s awesome! So glad you’ve been happy with us all this time. We love having you back and hope you’re enjoying your latest batch of Cichlids! Thanks again!

Noté 5 sur 5 étoiles

It's been Awesome

It's been Awesome! I've purchased over 35 fish and I'm very happy

22 septembre 2026
Logo de The iFISH Store

Réponse de The iFISH Store

Hi Morgan;

We love hearing that! Over 35 fish and counting! Thanks so much for continuing to choose us. We’re happy you’re enjoying your fish and really appreciate your support!

Noté 5 sur 5 étoiles

Prompt, Courteous, Professional!

Prompt, professional, courteous! Order was processed and received the same week.

22 septembre 2026
Logo de The iFISH Store

Réponse de The iFISH Store

Hi Paul;

So glad everything went smoothly and your order arrived quickly! Thanks for coming back to us and taking the time to share your experience. We really appreciate it!

Noté 5 sur 5 étoiles

Had the fish I was looking for.

Had the fish I was looking for.. that I couldn’t find anywhere, great quick shipping and packaging. Fish are very healthy and doing great! Very pleased!

21 septembre 2026
Logo de The iFISH Store

Réponse de The iFISH Store

Hi Bobby;

So glad we had the Gouramis you were searching for! Even better to hear they arrived healthy and are doing great. Thanks for giving us a try. Happy fishkeeping!

Noté 5 sur 5 étoiles

The fish are beautiful

The fish are beautiful and a nice size
They are doing great

21 septembre 2026
Logo de The iFISH Store

Réponse de The iFISH Store

Hi Angel;

So happy to hear your new Cichlids are doing great and you’re pleased with their size and color. Thanks so much for giving us a try, and enjoy your beautiful new fish!

Noté 4 sur 5 étoiles

Thw process was quick and easy

Thw process was quick and easy. All fish (40) arrived in good health.

21 septembre 2026
Logo de The iFISH Store

Réponse de The iFISH Store

Hi Shawn;

Thanks so much for giving us a try! We’re happy to hear all 40 Barbs arrived healthy and that everything went smoothly. That’s a lot of happy little swimmers! We appreciate your support and hope you’re enjoying your new fish!

Noté 2 sur 5 étoiles

Good at first bad in the end.

So at first I was nervous about ordering from an online breeder but I did anyways and everything they said was going to happen from purchase to delivery did in fact happen and I was extremely pleased with my purchase when it arrived and how much care they take to ensure live delivery.. their acclimating instructions were pretty far out there from anything else I'd ever seen or been told before or followed but I followed them precisely anyway and had no issue with my fish being alive, eating, or not looking lively or happy once they went into the tank as others have stated in their reviews so I wasn't disappointed until I noticed white spots on 3 of the 5 fish and I noticed my home grown EBA fry also were covered in white spots I've been keeping fish for 10 years and, never ran into this problem... low and behold it was the ich these fry had been in this grow out tank for 2 months before these fish were introduced into the tank way to long to be the carriers and, as they are fry I look at them every single day multiple times a day watching for growth and color. So I contacted them about selling and sending me unwell fish whom had disease!!!! obviously I started treating my tank immediately to save my stock and a couple of days later when I received a response it was the most outrageous response that basically said our fish are fine we checked our tanks and none of the other fish have any spots and for me to take pictures and send them to them. Yeah I'm not wasting my time trying to get a picture of fast swimming baby fish with tiny white dots on them so I really wish that didn't happen because that aside I would have ordered from them again for sure but now I don't see how that's possible. I also want to add that I asked for all males they told me they didn't know which ones were male vs female at their age but you absolutely can and I knew as soon as I got them which ones were male vs female I can also tell on my fish as well as my fry which are way smaller then the fish I ordered from here so is it laziness or lack of experience???? Also I will update as they grow on their colors if they look anything like the pictures they are selling to us.

16 septembre 2026
Logo de The iFISH Store

Réponse de The iFISH Store

Hi Kate;

Thank you for sharing your experience, Kate. We're happy to hear that your ordering and delivery experience went so well and that your fish arrived healthy, active, and eating. We're sorry things took a disappointing turn.

We do want to clarify our response when you contacted us about the ich. We immediately checked the tanks your fish came from and found no visible signs of illness. We also expressed our concern about your fish and fry and asked for photos, water parameters, and a few details about your aquarium so we could better understand what was happening and help you.

These are standard questions we ask whenever a customer reports a health concern. Ich can sometimes become apparent after shipping even when fish show no visible symptoms beforehand, so gathering this information is an important part of investigating the situation. Our request was never intended to dismiss your concerns. Unfortunately, without the requested information or photos, we weren't able to investigate further or offer more specific assistance.

Regarding sexing juvenile fish, we prefer to be upfront when we cannot confidently guarantee males or females rather than promise something we may not be able to deliver.

We're sorry you came away feeling that we weren't interested in helping. We certainly were, and our response was intended to begin that process. We appreciate your feedback and hope your fish and fry are doing well.

Noté 5 sur 5 étoiles

Fast delivery and the livestock was…

Fast delivery and the livestock was delivered healthy !

14 septembre 2026
Logo de The iFISH Store

Réponse de The iFISH Store

Hi Joshua;

Happy to hear your African Cichlids arrived quickly, healthy, and ready to settle into their new home! Thanks so much for giving us a try….we really appreciate it!

Noté 5 sur 5 étoiles

My fish was healthy in thriving

My fish was healthy in thriving. I was nit happy with the delivery free. That's expensive when my fish was only 10 dollars then I paid 49.99 for a delivery fee. I won't be ordering from here again!!

8 septembre 2026
Logo de The iFISH Store

Réponse de The iFISH Store

Hi Tiffany;

We completely understand. When the fish itself is only $10, the cost of shipping can definitely feel like a lot! Unfortunately, shipping live fish safely means carefully packing them in an adequate amount of water in a box made larger with styrofoam insulation for temperature management. Add on the overnight shipment and it can get expensive. Nevertheless, we are committed to making no profit on shipping to try to keep that cost as low as we can. We’re really glad you decided to give us a try, though, and most importantly, that your OB Peacock arrived healthy and is thriving. Thank you for the 5 stars and for sharing your experience!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus