The iFISH Store Avis 

5 188
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Fish were delivered in a timely manner and alive. Colors of fish came back in a few days after they relaxed and adjusted to water parameters, thank you.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a great experience using iFish. I had made an error upon placing my order and customer service directly called and emailed me to resolve the error before my shipment was delayed and even gave me... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I would definitely give this company 2 thumbs up, i would highly recommend it. Fish are alive well pack.its up to the shipping company how they handled it.

L'entreprise a répondu

Noté 2 sur 5 étoiles

We received all the Fish and followed all the instructions. Three of the cichlids died 2 strawberry and yellow and blue ciclid and one of the alergy eaters died. This is never happened with your co... Voir plus

À propos de l'entreprise

  1. Magasin de poissons tropicaux
  2. aussi dans
  3. Animalerie

Écrit par l'entreprise

The iFISH Store provides one of the widest selections of freshwater aquarium and pond fish available online today. We have been providing freshwater fish to aquarium and pond enthusiasts for over 20 years. Here's what you can expect from The iFISH Store: High Quality Fish / Low Pricing / Fast, Low Cost Shipping / Superior Customer Service Following quarantine, all shipments are sent via FedEx Overnight at a flat rate on all orders regardless of size. Interested in something you don't see in our store? Contact us at info@theifishstore.com or 516.524.6423 and just ask!

Live Arrival Guarantee

We follow stringent pre-shipment quarantine, packaging and Overnite Shipment procedures to guarantee live arrival of your fish.

We follow stringent pre-shipment quarantine, packaging and Overnite Shipment procedures to guarantee live arrival of your fish.
In the unlikely event that you receive a perished fish, do not worry. You can choose to receive a refund or receive a credit on your next order.

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,6

Tous les avis

(5 188)

337 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent in every way

Excellent in every way, beautiful fish, fast shipping, great people.

24 août 2026
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Réponse de The iFISH Store

Hi Constance;

Thanks so much for coming back to us! We’re so glad you’re happy with your African Cichlids and your experience with us. We really appreciate your continued support and the kind words. Happy fishkeeping!

Noté 5 sur 5 étoiles

All fish are doing great but one died

All fish are doing great! except for one didnt make it ;( but i would recommend this place

24 août 2026
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Réponse de The iFISH Store

Hi Brian;

Thank you so much for the recommendation! We’re glad to hear the rest of your cichlids are doing great, but we’re sorry you lost one. If a fish ever arrives looking unwell or doesn’t seem to recover from the stress of shipping within the first few days, please reach out to us right away. Sometimes, if we catch an issue early enough, we may be able to help turn things around. We really appreciate your feedback and hope the rest of your fish continue to thrive!

Noté 5 sur 5 étoiles

the best price anywhere!!!

the best price anywhere!!!! great costumer service !!!

18 août 2026
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Réponse de The iFISH Store

Hi Kevin;

We really appreciate you coming back to us for your African Cichlids. It’s always great hearing from a happy returning customer! Thank you for your continued support, and we hope to see you again soon!

Noté 5 sur 5 étoiles

All four of them came in healthy and…

All four of them came in healthy and beautiful. Will purchase again from The IFish Store.

17 août 2026
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Réponse de The iFISH Store

Hi Anthony;

Thanks so much for giving us a try! We’re glad all four of your African Cichlids arrived healthy and looking great. We appreciate your support and look forward to helping you again. Until then, happy fishkeeping!

Noté 2 sur 5 étoiles

I got the 10 pack of koi and 2 platinum…

I got the 10 pack of koi and 2 platinum 5 inch koi I quarantine them for a week added them half to one grow out tank and half to another were I already had koi and both tanks that had no issues for 3 yrs of growing and adding koi thay all got sick lost all new koi and my koi that was already in tanks growing out for my pond

8 septembre 2026
Avis spontané
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Réponse de The iFISH Store

Hi Robert;

Thanks so much for ordering with us again and for taking the time to share this. We’re really glad to hear that most of your fish are doing well, but we’re sorry that you’ve had some losses and haven’t always been happy with the size or condition of a few of the fish you received. We definitely don’t want you feeling disappointed, especially after ordering with us several times. If something doesn’t look right when your fish arrive, please reach out to us right away so we can take a look and do our best to help. Their arrival condition is useful to provide and aslo parameters in both tanks. This might help us assess why this is happening. If you'd like to look into this further with us, please contact us at info@theifishstorecom and we'd be happy to work with you on this.

Noté 5 sur 5 étoiles
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Réponse de The iFISH Store

Hi Andrea;

Thanks for giving us a try! We’re glad your African Cichlids arrived as expected and hope they’re settling in nicely. We appreciate your business and hope you enjoy these new additions to your tank!

Noté 5 sur 5 étoiles

Fish were healthy

Fish were healthy, shipped quickly, communication was excellent. All in all a great experience.

18 août 2026
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Réponse de The iFISH Store

Hi Lee;

Thanks so much for giving us a try! We’re happy to hear everything went smoothly and your fish arrived healthy. We appreciate the kind words and hope we can help you when you’re ready to stock your tank again!

Noté 5 sur 5 étoiles

I had a concern about my order and…

I had a concern about my order and iFISH resolved the issue immediately.

12 août 2026
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Réponse de The iFISH Store

Hi Amy;

Thanks for giving us the chance to make things right! We’re glad we could get everything worked out and really appreciate your review. Hope to see you back at iFISH. Happy fishkeeping!

Noté 5 sur 5 étoiles

Very healthy fish delivered…

Very healthy fish delivered surprisingly fast. Thank you

12 août 2026
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Réponse de The iFISH Store

Hi Brett;

Thanks so much! We’re glad your fish arrived healthy and faster than expected! We appreciate you giving us a try and hope we can help you again. Happy fishkeeping!

Noté 5 sur 5 étoiles

Our blue gourami arrived in great shape…

Our blue gourami arrived in great shape and is still perfect 2 weeks later. I like that this fish store responds to emails.

10 août 2026
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Réponse de The iFISH Store

Hi Linda;

It sounds like your blue gourami made himself right at home! We’re so glad he arrived healthy and is still doing well. And yes…we believe emails deserve answers! Thanks for choosing us, and happy fishkeeping!

Noté 5 sur 5 étoiles

Never had a problem with the ifish…

Never had a problem with the ifish store.

10 août 2026
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Réponse de The iFISH Store

Hi David;

Thank you for ordering with us again! We’re glad both of your experiences have gone smoothly. We really appreciate your continued support and hope we can help you again in the future. Until then, happy fishkeeping!

Noté 3 sur 5 étoiles

I ve ordered atleast 5 everytime now

I ve ordered atleast 5 everytime now, 3 times for sure probably within 3-4 month's. I've lost 2 everytime within 2 days. Wish I would have taken pics of last stary night Cichlid 3 " I received last. Fins were terrible.
The last batch i paid extra for all 3-4" and blew my mind when I got them. I've spent 100s there by now. They have anything you want. I feel shorted on size each time. And know I'm loosing 1, or 2.
The rest are awesome, have grown, beautiful.

11 août 2026
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Réponse de The iFISH Store

Hi Tom;

We really appreciate that you’ve ordered with us several times, and we’re glad to hear that many of your fish are doing well. That said, we completely understand your frustration with losing one or two fish from each order and feeling disappointed with the size of some you’ve received. We’re also sorry to hear about the condition of the Starry Night Cichlid’s fins. We really do appreciate your continued business and your honest feedback. So please don’t hesitate to reach out to us when something doesn’t seem right...we’d much rather have the opportunity to work with you at the time and see how we can help. In doing so, we usually find a way to rectify the situation.

Noté 5 sur 5 étoiles

Great Experience

Fast shipping, great communication, fish were alive and well. Instructions included were very clear!

10 août 2026
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Réponse de The iFISH Store

Hi Alyssa;

Thanks for giving us a try! We’re glad your discus arrived healthy and that our communication and acclimation instructions made everything easy. We hope they’re settling in beautifully. Happy fishkeeping!

Noté 5 sur 5 étoiles

You'll see me again

Nice website, nice selection, nice prices. Shipping cost has to be what it is in order to get your fish in a timely manner to secure your fish arrive safe.

10 août 2026
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Réponse de The iFISH Store

Hi Gary;

We’ll be happy to see you again! We’re glad you enjoyed our website, selection, and prices. We also appreciate you understanding what it takes to get your fish to you quickly and safely. Until next time, happy fishkeeping!

Noté 5 sur 5 étoiles

I am not new to the fish aquarium…

I am not new to the fish aquarium hobby, but I am new African cichlids. I contacted iFish with my questions about the fish was wanting to purchase and they provided me with some great information and suggestions. Shipping was great, all fish arrived healthy and going on a month now all are healthy and thriving. Would use this site again for sure.

10 août 2026
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Réponse de The iFISH Store

Hi Adrian;

Thanks for giving us a try! We’re glad we could help answer your questions as you got started with African Cichlids. It’s great to hear that a month later, they’re all healthy and thriving. We really appreciate your recommendation and look forward to helping you again!

Noté 5 sur 5 étoiles

They all arrived safe and sound and are…

They all arrived safe and sound and are doing well

10 août 2026
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Réponse de The iFISH Store

Hi Dave;

We’re glad to hear your tetras and catfish arrived safely and are doing well! Thanks for giving us a try, and happy fishkeeping!

Noté 5 sur 5 étoiles

Individually bagged and labeled

Ordered 2 groups of small fish. Each fish was individually bagged and labeled. Everything arrived healthy . Highly recommended seller

10 août 2026
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Réponse de The iFISH Store

Hi Roger;

Thanks so much for the recommendation! We’re glad all your fish arrived healthy and that the individual packaging/labels made everything easy. We hope they’re settling in nicely. Happy fishkeeping!

Noté 5 sur 5 étoiles

Nice fish fair price and very…

Nice fish fair price and very reasonable shipping prices I will highly recommend this business

6 août 2026
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Réponse de The iFISH Store

Hi Mario;

Thanks for ordering with us again! We’re so glad you’re happy with your fish and found our prices and shipping reasonable. We really appreciate the recommendation and look forward to helping you again. Happy fishkeeping!

Noté 5 sur 5 étoiles

I ordered two 3" discus

I ordered two 3" discus. One was barely alive when it arrived but only lived a few minutes after being acclimatized to my water. I took a picture of it and sent it to Valerie who said they would replace it. The other one was stronger and a little bigger and is thriving. Valerie is wonderful to work with. I am hoping to upgrade to a 4" discus for the replacement and waiting to see if they get one in. Very satisfied. This is my second order and I am happy with their service!

3 août 2026
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Réponse de The iFISH Store

Hi Jon;

Thank you for ordering with us again! We’re sorry one of your discus didn’t make it, but we’re glad the other is thriving. We appreciate your patience while we work with you on the replacement and hopefully find the right 4” discus for your upgrade. It’s always a pleasure helping you, and we’re grateful for your continued support!

Noté 5 sur 5 étoiles

I recieved the fish very fast

I recieved the fish very fast. Both fish were healthy and what i ordered. The only thing is that they were slightly smaller than expected but that was ok. They have grown fast. Thanks

27 juillet 2026
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Réponse de The iFISH Store

Hi Adam;

Thanks for giving us a try! We’re glad your fish arrived healthy and ready to go. We appreciate your understanding on the sizing, and it’s great to hear they’re already growing fast! Thanks again for your order, and happy fishkeeping!

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