Fish were delivered in a timely manner and alive. Colors of fish came back in a few days after they relaxed and adjusted to water parameters, thank you.
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Lisez les avis des autres
I had a great experience using iFish. I had made an error upon placing my order and customer service directly called and emailed me to resolve the error before my shipment was delayed and even gave me... Voir plus
L'entreprise a répondu
I would definitely give this company 2 thumbs up, i would highly recommend it. Fish are alive well pack.its up to the shipping company how they handled it.
L'entreprise a répondu
We received all the Fish and followed all the instructions. Three of the cichlids died 2 strawberry and yellow and blue ciclid and one of the alergy eaters died. This is never happened with your co... Voir plus
À propos de l'entreprise
- Magasin de poissons tropicaux
- aussi dans
- Animalerie
Écrit par l'entreprise
The iFISH Store provides one of the widest selections of freshwater aquarium and pond fish available online today. We have been providing freshwater fish to aquarium and pond enthusiasts for over 20 years. Here's what you can expect from The iFISH Store: High Quality Fish / Low Pricing / Fast, Low Cost Shipping / Superior Customer Service Following quarantine, all shipments are sent via FedEx Overnight at a flat rate on all orders regardless of size. Interested in something you don't see in our store? Contact us at info@theifishstore.com or 516.524.6423 and just ask!
Live Arrival Guarantee
We follow stringent pre-shipment quarantine, packaging and Overnite Shipment procedures to guarantee live arrival of your fish.
In the unlikely event that you receive a perished fish, do not worry. You can choose to receive a refund or receive a credit on your next order.
Coordonnées de contact
130-27 92nd Avenue, 11418, Richmond Hill, Etats-Unis
- 516.524.6423
- info@theifishstore.com
- www.theifishstore.com
4,6
Excellent
5 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 87 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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The fish all arrived alive but I…
The fish all arrived alive but I realized the next morning that two of the yellow tailed ACIA had ick which quickly spread to my other fish. The tank was very well established for at least ten years without any problems. I was unable to save any of them. And everything in my fish tank died including all of my older fish. I hate to give bad reviews but I thought other people should know. I never called them about the issue because I figured it wouldn’t have mattered.
8 septembre 2026
Réponse de The iFISH Store
Hi Pauletta;
We’re really sorry to hear this, especially knowing you lost not only the new fish but your longtime fish as well. We completely understand how upsetting that must have been.
We do want to clarify one important point, though…it absolutely matters that you contact us at the first sign that something doesn’t look right. We ask customers to reach out immediately so we can gather information about how the fish appeared upon arrival, the acclimation process, tank parameters and what symptoms they’re seeing. In many cases, that gives us an opportunity to work with the customer and help turn the situation around before it progresses.
We really wish we’d heard from you when you first noticed the spots on the Yellow Tail Acei so we could have tried to help. We’re very sorry we didn’t have that opportunity.
Excellent service
Excellent service, the fish arrived in very good condition and on time, I will definitely buy from this store again, thank you.
8 septembre 2026
Réponse de The iFISH Store
Hi Jorge;
Thank you for the 5-stars! We’re really happy to hear your discus arrived healthy and right on time. It’s always great hearing from returning customers, and we appreciate you choosing us again. Enjoy your new discus, and we’ll be here whenever you’re ready for your next addition!
Above and beyond customer service
I had a great experience using iFish. I had made an error upon placing my order and customer service directly called and emailed me to resolve the error before my shipment was delayed and even gave me stocking tips on my order. I wish I had taken her name down! Fish arrived on time and in great condition, I will definitely use ifish again.
8 septembre 2026
Réponse de The iFISH Store
Hi Ted;
Thank you! We’re really glad we caught the issue before it delayed your order…and we’re always happy to help with stocking questions along the way. It’s great to hear your African Cichlids arrived right on time and in great shape. We really appreciate you giving us a try and look forward to helping you again!
New Favorite Fish Store
Healthy fish, fast shipping and great customer service. Will forever be getting all future fish from here!
9 septembre 2026
Réponse de The iFISH Store
Hi Matthew;
Thank you! We’re really happy to hear your African Cichlids arrived healthy and that you had a great experience with us. We really appreciate you returning again to stock your tank. We’ll be here to help again in the future! Happy fishkeeping!
Amazing fast service
Amazing fast service. My water pets arrived healthy and look amazing
8 septembre 2026
Réponse de The iFISH Store
Hi Terrell;
That’s awesome to hear! We’re happy your African Cichlids arrived healthy and ready to go. Thanks so much for your support, and enjoy your new water pets!
Every single time I order new fish for…
Every single time I order new fish for my I am blown away by the color and quality. The cichlids are too quality and always arrive healthy. To date I have not lost any fish to shipment issues. Nor within the first two years of ordering them. Only place I will order from from now on
8 septembre 2026
Réponse de The iFISH Store
Hi Christopher;
We love hearing this! It means so much that you’ve trusted us with your cichlids for the past couple of years. We’re always happy to see you come back! Enjoy your newest additions to your aquarium!
Awesome fish happy….I always get my…
Awesome fish happy….I always get my discus from them and they never disappoint me
8 septembre 2026
Réponse de The iFISH Store
Hi Dio;
So happy to hear it! We really appreciate you coming back to us for your discus. Enjoy them!
Réponse de The iFISH Store
Hi Eric;
Thanks for coming back to us to stock your tank! We’re glad that you’re pleased with your Gouramis and hope we can help you again in the future. Until then, happy fishkeeping!
Réponse de The iFISH Store
Hi George;
Thanks for the 5-stars! We really appreciate you giving us a try and hope you’re enjoying your new Discus. Happy fishkeeping!
Great communication
Great communication, fast shipping and beautiful fish. Couldn’t be more happy!!
31 août 2026
Réponse de The iFISH Store
Hi Anthony;
Thanks for the review! We’re glad you’re happy with your new African Cichlids and that everything went smoothly from start to finish. We really appreciate you choosing us and hope you enjoy those beautiful fish!
It was a great well understood…
It was a great well understood process.i got mine live and well my Oscar’s are thriving
31 août 2026
Réponse de The iFISH Store
Hi Chad;
So glad to hear your Oscars arrived healthy and are thriving! Thanks for giving us a try and for sharing your experience. We really appreciate it and hope you enjoy those Oscars!
Réponse de The iFISH Store
Hi Julian;
That’s exactly what we like to see…happy fish! Thanks for giving us a try! We hope you enjoy these newest additions to your aquarium. Happy fishkeeping!
One of the best merchants I have delt with
One of the best merchants I have delt with, in the aquarium hobby industry. The staff in customer service worked with me to insure I purchased the best-fit livestock for my aquariums. Great communication and service. Everything arrived alive and healthy and acclimated very well.
22 septembre 2026
Avis spontané
Réponse de The iFISH Store
Hi Bob;
Thank you so much! We’re really glad our team could help you choose the right livestock for your aquariums and they settled in nicely! We appreciate the kind words and are happy to have you as part of our fishkeeping community!
Got fish shortly after they got ich and…
Got fish shortly after they got ich and all died
31 août 2026
Réponse de The iFISH Store
Hi William;
We’re very sorry to hear that you had problems with your Firemouth and Jack Dempsey Cichlids. This review is the first we’ve heard that there was an issue. While you confirmed that the fish had been delivered by FedEx, there was no mention at the time that they appeared unhealthy.
We really wish you had contacted us as soon as you noticed the first signs of ich or anything else concerning. We would have been happy to work through it with you and, in many cases, can help turn a situation around when we’re notified early.
Unfortunately, at this point we don’t know how the fish appeared when they arrived, how long it was before you noticed symptoms, whether our recommended acclimation procedure was followed, or the conditions and water parameters of the tank they were introduced into. All of those details are important in understanding what may have happened.
We’re always here to help when there’s a problem, and we encourage our customers to reach out to us right away so we have the opportunity to do just that.
Réponse de The iFISH Store
Hi Michael;
Thanks so much for coming back to us! We really appreciate the 5 stars and are glad we could get your African Cichlids to you quickly. Enjoy your fish!
Réponse de The iFISH Store
Hi Sylvanus;
Glad to hear all six Discus arrived safely and are doing well! Thanks so much for giving us a try. We hope you enjoy watching them grow!
Réponse de The iFISH Store
Hi Joseph;
Great to hear your African Cichlids are doing well! Thanks for giving us a try, and we hope we can help you again in the future. Happy fishkeeping!
Great second order
Great second order. I stocked my new tank with the small discus fish. Love the fish. Packed good the fish wasnt stressed out. They look beautiful. They have great customer service. Good experience all the way. Thank you Leaschia
24 août 2026
Réponse de The iFISH Store
Thanks so much, Leaschia! We love hearing that your new discus are looking beautiful and settling into their new tank so well. Thanks for choosing us again…we really appreciate it! 😊
Réponse de The iFISH Store
Hi Shakil;
Thanks for coming back! So glad you had another good experience with us. Hope you enjoy these latest additions to your tank and we can help you again in the future!
quick delivery and all were alive.
17 août 2026
Réponse de The iFISH Store
Hi Margaret;
Thanks so much for giving us a try! We’re glad everything arrived safely and on time. We appreciate your business and hope you enjoy your new fish. Happy fishkeeping!
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