Fish were delivered in a timely manner and alive. Colors of fish came back in a few days after they relaxed and adjusted to water parameters, thank you.
L'entreprise a répondu
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Lisez les avis des autres
I had a great experience using iFish. I had made an error upon placing my order and customer service directly called and emailed me to resolve the error before my shipment was delayed and even gave me... Voir plus
L'entreprise a répondu
I would definitely give this company 2 thumbs up, i would highly recommend it. Fish are alive well pack.its up to the shipping company how they handled it.
L'entreprise a répondu
We received all the Fish and followed all the instructions. Three of the cichlids died 2 strawberry and yellow and blue ciclid and one of the alergy eaters died. This is never happened with your co... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de poissons tropicaux
- aussi dans
- Animalerie
Écrit par l'entreprise
The iFISH Store provides one of the widest selections of freshwater aquarium and pond fish available online today. We have been providing freshwater fish to aquarium and pond enthusiasts for over 20 years. Here's what you can expect from The iFISH Store: High Quality Fish / Low Pricing / Fast, Low Cost Shipping / Superior Customer Service Following quarantine, all shipments are sent via FedEx Overnight at a flat rate on all orders regardless of size. Interested in something you don't see in our store? Contact us at info@theifishstore.com or 516.524.6423 and just ask!
Live Arrival Guarantee
We follow stringent pre-shipment quarantine, packaging and Overnite Shipment procedures to guarantee live arrival of your fish.
In the unlikely event that you receive a perished fish, do not worry. You can choose to receive a refund or receive a credit on your next order.
Coordonnées de contact
130-27 92nd Avenue, 11418, Richmond Hill, Etats-Unis
- 516.524.6423
- info@theifishstore.com
- www.theifishstore.com
4,6
Excellent
5 k avis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Excellent packaging and instructions
Excellent packaging and instructions
Good quality
Fish are healthy and very active
30 mars 2026
Réponse de The iFISH Store
Hi Jedi;
Thanks so much for the kind words. We really appreciate you coming back to us!
Glad to hear everything arrived in great shape and that the fish are healthy and active. Enjoy your African Cichlids and Catfish, and we’ll be here whenever you’re ready for the next addition!
Love buying from the Ifish store
Love buying from the Ifish store. Quick delivery and fish are always in great shape!
31 mars 2026
Réponse de The iFISH Store
Hi Adam;
Thanks so much…we really appreciate you coming back to us! It’s awesome to hear everything arrived quickly and in great shape. We’ve got you anytime you’re ready for the next round!
Great Experience
This is the first time I ordered fish online and the experience was great. I ordered 6 Chilids. The customer service was good, fish arrived safe, and they were not stressed. It's been 3 weeks and the fish are heathly and doing well. I would definitely order again from iFish if needed. I plan to have my 6 new babies for a while.
30 mars 2026
Réponse de The iFISH Store
Hi Felicia;
Thanks so much for giving us a shot for your first online fish order—we’re really glad it was a great experience!
Awesome to hear your cichlids arrived safe, settled in well, and are still thriving weeks later. Sounds like those 6 are in a good home—we hope you enjoy them for a long time.
We’ll be here whenever you’re ready for more! 🐟
It was great.help me pick out the right…
It was great.help me pick out the right fish that go together. Beautiful fish, healthy fish on time delivery above and beyond my expectation..
30 mars 2026
Réponse de The iFISH Store
Hi Robert;
Thanks so much…we really appreciate you coming back to us! Glad we could help you pick out just the right African Cichlids for your tank. We’re happy to hear that they arrived healthy and that everything met (and exceeded!) your expectations. Enjoy them, and don’t hesitate to reach out if you ever need anything…we’ve got you!
Great Experience
Check out was easy
All the fish arrived alive and are still doing great a month later.
23 mars 2026
Réponse de The iFISH Store
Hi Nick;
Thank you so much! We’re glad everything went smoothly from checkout to delivery, and even better that your African Cichlids are still thriving a month later. Enjoy them, and we’re always here if you need anything down the road!
Réponse de The iFISH Store
Hi Ray;
Thanks for the awesome feedback! We’re glad everything arrived just as you were hoping and that the process was quick and smooth. Enjoy your new African Cichlids and we’re here anytime you need us!
You did not quarantine the fish as…
You did not quarantine the fish as promised.
Shipping was done the day after I ordered instead of 7 days. The gouramis were sick, all died. One of the Kenyis as well.
25 mars 2026
Réponse de The iFISH Store
Hi Geert;
Thank you for your feedback. We’re really sorry to hear about your experience.
We do want to clarify that all of our fish go through quarantine. We operate with a constant inventory rotating through our quarantine systems, which allows us to ensure fish are properly conditioned while also being able to ship orders more quickly when they’re ready. Because of that, orders may ship sooner than expected without skipping that step.
We’re also sorry to hear about the losses. We truly wish we had been contacted at the very first sign of any health concerns. We’re always happy to help troubleshoot—whether it’s water parameters, acclimation, or other factors—and in many cases we can help turn situations like this around when we’re able to step in early.
If you’re open to it, we’d still be glad to connect and learn more about what happened.
Réponse de The iFISH Store
Hi Rick;
Awesome to hear! Thanks for coming back to us again, we really appreciate it. Enjoy the African Cichlids!
Réponse de The iFISH Store
Hi Igor;
That’s awesome to hear—thank you so much! 😊 We love the excitement! So glad you’re happy with your discus. Enjoy them, and we’re here anytime you need us! 👍
Réponse de The iFISH Store
Hi Hosea;
Really appreciate you coming back to us! Glad to hear you’re happy with the quality of the discus and that everything got to you quickly. Enjoy them, and we’ll be here whenever you’re ready for more!
Shipping took forever
Shipping took forever, fish would never eat and eventually died a couple weeks later.
23 mars 2026
Réponse de The iFISH Store
Hi Regan;
We’re really sorry to hear about your experience and the loss of your Blue Diamond Discus.
We do want to mention that your order was shipped within the timeframe outlined on our website, which includes our quarantine and preparation process to ensure fish are healthy prior to leaving our facility.
That said, we truly wish we had been notified as soon as you noticed the discus wasn’t eating. Early signs like that are often something we can help troubleshoot right away, and in many cases, we’re able to identify the cause and turn the situation around with a few adjustments.
We always encourage customers to reach out at the first sign of concern so we can provide guidance and support in real time.
We appreciate your feedback and are very sorry things didn’t work out as expected.
All fish arrived happy and healthy
All fish arrived happy and healthy! Still doing great weeks later!
23 mars 2026
Réponse de The iFISH Store
Hi Sara;
Love hearing this—thank you! So glad your cichlids arrived happy and healthy and are still doing great weeks later. That’s what it’s all about! Enjoy them, and just let us know if you ever need anything.
Réponse de The iFISH Store
Hi Joseph;
That’s so great to hear…thanks for sharing! We’re so happy your blue lobster arrived in great shape and is thriving. They’re such awesome, unique additions to a tank. If you ever have any questions or need anything down the road, we’re always here. Enjoy him!
Réponse de The iFISH Store
Hi Taalib;
We really appreciate that—thank you for being such a great repeat customer! Glad you’re happy with your discus… that’s what we love to hear. We’ll be here whenever you’re ready for the next batch!
I ordered 14 fish
I ordered 14 fish, all arrived healthy and in great packaging. It has been 4 weeks and all the fish are healthy and thriving.
16 mars 2026
Réponse de The iFISH Store
Hi Aasif;
That’s what we love to hear! Glad all your fish arrived safe and they’re still thriving weeks later…that’s always our goal. We really appreciate you trusting us with your order, and we hope to help you stock your tank again when you’re ready!
If you buy from here have meds ready.
Healthy tank got fish from here had a massive epistylis break out after adding them in. Should have quarantine lesson learned.
16 mars 2026
Réponse de The iFISH Store
Hi Ian;
We’re really sorry to hear about your experience, and we truly appreciate you sharing it.
Epistylis can be frustrating to deal with, and you’re absolutely right that quarantining can be a good precaution when introducing new fish. Many of our customers have successfully acclimated their new fish from us without a quarantine after receiving their fish since we quarantine the fish prior to shipping on this end.
In many cases, though, epistylis is actually secondary to underlying environmental or bacterial conditions. It tends to show up when there’s elevated organic waste, stress, or existing bacterial activity in the tank, which can sometimes be triggered when new fish are introduced and the system gets temporarily out of balance.
Although our fish are quarantined and carefully observed before shipping, situations like this are never something we want for our customers. That said, the addition of new fish can create stress for both the newcomers and existing tank mates, which can sometimes bring out underlying issues that weren’t visible beforehand.
We do wish we had heard from you right away when the fish arrived or at the first signs of trouble. We’re always happy to help troubleshoot things like water parameters, filtration, and treatment options in real time. Many times, with early intervention, these situations can be managed much more easily.
If you’re open to it, we’d still be glad to help you get things back on track. Feel free to reach out to us anytime. We’re here to help.
Amazing customer service- fast shipping…
Amazing customer service- fast shipping and beautiful fish as always!!
17 mars 2026
Réponse de The iFISH Store
Hi Alicia;
Thanks so much! We really appreciate you coming back when you decided to add to your tank. Love hearing that everything showed up fast and that the African Cichlids looked great. We’ve got you whenever you’re ready for more!
My fish arrived safe and sound.
16 mars 2026
Réponse de The iFISH Store
Hi Pamela;
Happy to hear that…thank you! Glad your gourami arrived safe and sound and he’s settling in nicely. We appreciate you giving us a try. Hope to see you back again when you’re thinking of adding to your tank!
Réponse de The iFISH Store
Hi Spencer;
Thanks so much for the feedback! We’re really glad to hear everything arrived quickly and that you’re happy with the quality of your cichlids.
We appreciate you giving us a try and hope to see you back again when you’re ready to add to your tank!
I ordered 8 dwarf neon rainbowfish…
I ordered 8 dwarf neon rainbowfish recently. I followed the websites directions on getting the fish ready for my tank. All 8 are beautiful healthy fish schooling in my tank right now.
I will definitely order from iFish Store again soon.
31 mars 2026
Avis spontané
Réponse de The iFISH Store
Hi Michael,
Thank you so much for giving us a try...we really appreciate it!
So glad to your dwarf neon rainbowfish arrived healthy and are already schooling in your tank! Sounds like they’re settling in perfectly.
We’re always here when you’re ready for your next order. Thanks again for the kind words!
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